Registration hold policy
A registration hold blocks a student from registering for classes.
- Reduce the balance due to $500 or less before registration.
- Make a payment of 75% of the balance and an updated payment plan to pay the balance in full by November for the fall semester and April for spring semester.
- Apply for an alternative loan to cover the outstanding balance on the account. Once the loan is certified by Âé¶¹ÊÓÆµ the hold will be removed from the account. If the loan funds do not arrive at Âé¶¹ÊÓÆµ in a timely manner, the student will be removed from the classes that they registered for.
Transcript hold policy
- If the current total outstanding balance is less than $1000.
- If the student has entered into and as, determined by Âé¶¹ÊÓÆµ, is in compliance with the payment plan. In compliance with a payment plan is defined as follows:
- In Compliance: The student shall be considered in compliance with the payment plan agreement, if there are no past due payments on the payment plan. If there are past due payments, the student can make the past due payments to be considered in compliance.
- Minimum Monthly Payment: The minimum payment accepted will be determined as to when the transcript is requested in the semester:
- First Month of Term - 1/5 of balance
- Second Month of Term - 2/5 of balance
- Third Month of Term - 3/5 of balance
- Fourth Month of Term - 4/5 of balance
- Fifth Month of Term - full balance or reduce to $1000 or less
- If the transcript request is made by a prospective employer for the student, the transcript will be send directly to the prospective employer
- If the current total outstanding student account balance is less than $1000.
- If the student has entered into, and as determined by Âé¶¹ÊÓÆµ, is compliance with a payment plan. In compliance with a payment plan is defined as follows:
- In Compliance: The student shall be considered in compliance with the monthly payment plan agreement, after the student makes 12 consecutive, on-time, monthly payments. The first payment will be 25% of the unpaid balance due and the remaining payments will be 5% of the unpaid balance after the 25% down payment is made. The student will not be in compliance, if during the 12 consecutive months they fail to make a monthly payment by the last day of each month. The student can regain compliance status after they have made 12 consecutive, on-time, monthly payments after the non-compliance time period.
- On-Time: Payments: Payments are due the last day of each month or withing in 2 business days of the due date.
- Minimum Payment: The reasonable minimum monthly payment will be 5% of the unpaid balance on the account after a down payment of 25% of the unpaid balance is made to start the payment plan.
- If the transcript request is made by a prospective employer for the student, the transcript will be sent directly to the prospective employer
- If Âé¶¹ÊÓÆµ has sent the debt for repayment to an outside collection agency
Student Account Refunds
- For fall semester they are processed around October 1 and spring semester around February 1.
- Students will need to request the refund by completing the .
- If they are not set up with direct deposit, a check will be sent to your on-campus mailbox.
- If the refund is made payable to a parent a check will be mailed to the address provided on the form.
If you withdraw from Âé¶¹ÊÓÆµ, your tuition, fees, housing, and meal charges will be adjusted based on the date of your withdrawal. Refunds are also subject to federal, state, and institutional financial aid regulations.
Refund Schedule – Fall & Spring Semesters
Refunds are based on the date recorded on your official Withdrawal Form submitted to the Registrar’s Office. If you stop attending without formally withdrawing, the date used will be your last documented class participation.
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Student Health Insurance
- Withdraw within the first 30 days of the semester → insurance premium refunded, coverage canceled.
- Withdraw after 30 days → no refund, coverage continues until the end of the policy period.
Refund Schedule – Summer Term
Withdrawal Timing and Refund
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Before first day of classes - 100%
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Within first 5 days - 50%
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After first 5 days - No refund
Financial Aid Adjustments
Refunds do not always mean a zero balance. Withdrawing may reduce your financial aid, which could leave you with a remaining balance.
- Federal aid (R2T4): If you withdraw before completing 60% of the semester, Âé¶¹ÊÓÆµ must return unearned federal aid. Once you’ve passed 60%, all aid is considered earned.
- Minnesota state aid: State programs (e.g., MN State Grant, SELF Loan, GI Bill) follow MN Office of Higher Education refund rules.
- Institutional aid: Adjusted according to the same refund schedule listed above.
Unofficial Withdrawals
If you stop attending all classes without officially withdrawing:
- Federal aid is recalculated at the midpoint (50%) of the semester.
- State and institutional aid is adjusted
- You will be notified via Âé¶¹ÊÓÆµ email and mailed a final bill.
Withdrawal Process
To officially withdraw, complete a Withdrawal Form with the Registrar’s Office. If you cannot complete the form, submit a written notice of intent to withdraw (email or letter) to the Registrar’s Office.
- Email: registrar [at] gustavus.edu
- Portal:
- Phone: (507) 933-7495
Important Notes
- Refund schedules and updates are posted on the Student Accounts .
- Always meet with Financial Aid and Student Accounts before withdrawing to understand the impact on your aid and bill.
Students who do not consult these offices before withdrawing waive the right to appeal a refund or aid adjustments.
Contacts
- Refund & Billing Questions: %20studentaccts [at] gustavus.edu (studentaccts[at]gustavus[dot]edu) | (507) 933-7502
- Withdrawal Process Questions: %20studentaccts [at] gustavus.edu (registrar[at]gustavus[dot]edu) | (507) 933-7495
Tuition refund insurance
- At Âé¶¹ÊÓÆµ, depending on the timing of the withdrawal, there may be circumstances where you may not be eligible to receive a refund of all of your tuition and fees.
- We understand that these types of situations can be a financial hardship for many families.
- Therefore, we are pleased to make available the Tuition Refund Insurance plan.