Âé¶¹ÊÓÆµ

Âé¶¹ÊÓÆµ recognizes that individual circumstances may require special consideration. Students and/or their parents are encouraged to contact the College's Financial Aid Office, Dean of Students' Office, or the Admission Office should they have any questions. An appeals process exists for students or parents who feel that circumstances warrant exceptions from these published policies. Appeals should be directed to the Director of Financial Aid.

Registration hold policy

A registration hold blocks a student from registering for classes.

A hold will be placed on all accounts that have a balance over $500 by the due date of August 31 for fall semester and January 31 for spring semester. A hold will also be placed on an account that has not made the first three payments on the Âé¶¹ÊÓÆµ Payment Plan. 
 
To remove the hold from an account one of the following options must be completed:
  • Reduce the balance due to $500 or less before registration.
  • Make a payment of 75% of the balance and an updated payment plan to pay the balance in full by November for the fall semester and April for spring semester.
  • Apply for an alternative loan to cover the outstanding balance on the account. Once the loan is certified by Âé¶¹ÊÓÆµ the hold will be removed from the account. If the loan funds do not arrive at Âé¶¹ÊÓÆµ in a timely manner, the student will be removed from the classes that they registered for.

Transcript hold policy

Students that are currently enrolled at Âé¶¹ÊÓÆµ and have a hold on their transcript from the Student Accounts Office can gain access to their transcript if on of the following occurs:
  1. If the current total outstanding balance is less than $1000.
  2. If the student has entered into and as, determined by Âé¶¹ÊÓÆµ, is in compliance with the payment plan. In compliance with a payment plan is defined as follows:
    1. In Compliance: The student shall be considered in compliance with the payment plan agreement, if there are no past due payments on the payment plan. If there are past due payments, the student can make the past due payments to be considered in compliance.
    2. Minimum Monthly Payment: The minimum payment accepted will be determined as to when the transcript is requested in the semester:
      1. First Month of Term - 1/5 of balance
      2. Second Month of Term - 2/5 of balance
      3. Third Month of Term - 3/5 of balance
      4. Fourth Month of Term - 4/5 of balance
      5. Fifth Month of Term - full balance or reduce to $1000 or less
  3. If the transcript request is made by a prospective employer for the student, the transcript will be send directly to the prospective employer
Students that have a past due student account balance with Âé¶¹ÊÓÆµ and have a hold on their transcript from the Student Accounts Office can gain access to their transcript if one of the following occurs:.
  1. If the current total outstanding student account balance is less than $1000.
  2. If the student has entered into, and as determined by Âé¶¹ÊÓÆµ, is compliance with a payment plan. In compliance with a payment plan is defined as follows:
    1. In Compliance: The student shall be considered in compliance with the monthly payment plan agreement, after the student makes 12 consecutive, on-time, monthly payments. The first payment will be 25% of the unpaid balance due and the remaining payments will be 5% of the unpaid balance after the 25% down payment is made. The student will not be in compliance, if during the 12 consecutive months they fail to make a monthly payment by the last day of each month. The student can regain compliance status after they have made 12 consecutive, on-time, monthly payments after the non-compliance time period.
    2. On-Time: Payments: Payments are due the last day of each month or withing in 2 business days of the due date.
    3. Minimum Payment: The reasonable minimum monthly payment will be 5% of the unpaid balance on the account after a down payment of 25% of the unpaid balance is made to start the payment plan.
  3. If the transcript request is made by a prospective employer for the student, the transcript will be sent directly to the prospective employer
  4. If Âé¶¹ÊÓÆµ has sent the debt for repayment to an outside collection agency

Student Account Refunds

Refunds for students with credit balances are processed each semester. 
  • For fall semester they are processed around October 1 and spring semester around February 1. 
  • Students will need to request the refund by completing the .
 
All student refunds will be directly deposited into their personal bank account on file with Âé¶¹ÊÓÆµ. 
  • If they are not set up with direct deposit, a check will be sent to your on-campus mailbox. 
  • If the refund is made payable to a parent a check will be mailed to the address provided on the form.

If you withdraw from Âé¶¹ÊÓÆµ, your tuition, fees, housing, and meal charges will be adjusted based on the date of your withdrawal. Refunds are also subject to federal, state, and institutional financial aid regulations.

 

Refund Schedule – Fall & Spring Semesters

Refunds are based on the date recorded on your official Withdrawal Form submitted to the Registrar’s Office. If you stop attending without formally withdrawing, the date used will be your last documented class participation.

Withdrawal Timing

Tuition & Fees

Meal Plan

Housing

Before first day of Classes

100%

100% of unused portion

100%

       

Through Week 1

100%

100% of unused portion

100%

       

Through Week 2

75%

75% of unused portion

75%

       

Through Week 3

75%

75% of unused portion

75%

       

Through Week 4

50%

50% of unused portion

50%

       

Through Week 5

50%

50% of unused portion

50%

       

Through Week 6

No Refund

25%of unused portion

No Refund

       

After Week 6

No Refund

No Refund

No Refund

 

Student Health Insurance

  • Withdraw within the first 30 days of the semester → insurance premium refunded, coverage canceled.
  • Withdraw after 30 days → no refund, coverage continues until the end of the policy period.

     

Refund Schedule – Summer Term

Withdrawal Timing and Refund

  • Before first day of classes - 100%

  • Within first 5 days - 50%

  • After first 5 days - No refund

 

Financial Aid Adjustments

Refunds do not always mean a zero balance. Withdrawing may reduce your financial aid, which could leave you with a remaining balance.

  • Federal aid (R2T4): If you withdraw before completing 60% of the semester, Âé¶¹ÊÓÆµ must return unearned federal aid. Once you’ve passed 60%, all aid is considered earned.
  • Minnesota state aid: State programs (e.g., MN State Grant, SELF Loan, GI Bill) follow MN Office of Higher Education refund rules.
  • Institutional aid: Adjusted according to the same refund schedule listed above.

     

Unofficial Withdrawals

If you stop attending all classes without officially withdrawing:

  • Federal aid is recalculated at the midpoint (50%) of the semester.
  • State and institutional aid is adjusted
  • You will be notified via Âé¶¹ÊÓÆµ email and mailed a final bill.

     

Withdrawal Process

To officially withdraw, complete a Withdrawal Form with the Registrar’s Office. If you cannot complete the form, submit a written notice of intent to withdraw (email or letter) to the Registrar’s Office.

 

Important Notes

  • Refund schedules and updates are posted on the Student Accounts .
  • Always meet with Financial Aid and Student Accounts before withdrawing to understand the impact on your aid and bill.
    Students who do not consult these offices before withdrawing waive the right to appeal a refund or aid adjustments.

 

Contacts

  • Refund & Billing Questions: %20studentaccts [at] gustavus.edu (studentaccts[at]gustavus[dot]edu) | (507) 933-7502
  • Withdrawal Process Questions: %20studentaccts [at] gustavus.edu (registrar[at]gustavus[dot]edu) | (507) 933-7495

Tuition refund insurance

The is an insurance program which supplements the Âé¶¹ÊÓÆµ Refund Policy.
 
Each year thousands of college students are unable to complete classes for the semester due to unforeseen medical issues such as illness, accidents, concussions, or mental health related issues. Unfortunately, in many cases these families are unable to recoup all of their tuition dollars. 
  • At Âé¶¹ÊÓÆµ, depending on the timing of the withdrawal, there may be circumstances where you may not be eligible to receive a refund of all of your tuition and fees. 
  • We understand that these types of situations can be a financial hardship for many families. 
  • Therefore, we are pleased to make available the Tuition Refund Insurance plan.
 
Tuition Refund Insurance can help your tuition, fees, and room/board charges, up to the policy limits, if you are unable to complete the semester due to a covered medical reason such as an illness, accident, or mental health issue. This insurance program complements and enhances our school's refund policy and we believe families will benefit from this added protection. 
 
Visit for information.