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There are three main parts to understand about the GTS tools page

Check Disk usage if you type in a user name, a page will show up displaying how much information they are using as well as if they have been disabled for being over quota. Point out which folders contain the most data or can be eliminated. Then re enable them.

View Email history

When you type in a username, a page will show up displaying that usernames diferent connection as well as if they are connecting securely or insecurely. A history of their most recent connections can be useful in identifying their most recent attempts to connect. Media:Blue.ogg