Guest Network Access
Revision as of 10:08, 7 May 2010 by Nsonsteb(talk | contribs)(Devices That Will Work on Our Network)

Wired and Wireless Networks

Guests of the College are allowed limited access to the Internet through a web based registration process. Wireless guest access is available throughout campus (including the residence halls).

Registration Process

To begin registration, connect to the GustieGuest wireless network, launch a web browser (Firefox, Internet Explorer or Safari). Your web browser will redirect you to a series of registration pages. Follow the prompts.

For more information about our registration process please see Computer registration or Who is GReg and why do I need to know him?.

Troubleshooting Guest Access

Thousands of guests have registered their computers and have used our guest network. Occasionally users need additional help with registration. The Technology Helpline is available to help troubleshoot. Please call the Technology Helpline at x6111 or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.

Limited Support Guidelines

Check GReg Registrations
Restart Computer
Check Device Manager
Make sure wireless card is enabled and working
Check hardware
verify wireless turned on
Check for static IP
TCP/IP Properties Configuration
Check IP that machine is obtaining
Wireless Management Utility
Make sure Networks show up
Try joining other networks
Make sure user knows how to select networks and join them

Devices That Will Work on Our Network

Macintosh Computers
Windows Computers
iPhones
iPod Touches
Palm Pres
Droids
HTC Heros

Word Document Directions

Microsoft Word doc of the above info with check list you can pass out to guests if needed. Guest Network Access Document