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Directions for using the student print accounting system at �鶹��Ƶ.

Using the student print accounting system

Releasing print jobs

After printing documents, you may notice that they are not coming out of the printer. This is because the print job needs to be released in order to print. See the directions below on releasing your print job.

1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
2. Enter your �鶹��Ƶ User Account (email) username and password and click Log in
3. On the navigation bar (left side) - click Jobs Pending Release
4. From the list of pending print jobs, locate the job(s) you would like released
5. Click print next to each job you would like to release. If you would like to cancel your job click the cancel button
6. Click Logout on the toolbar at the top of the webpage if you are finished printing documents

Note:If a print job is not released within 20 minutes of being added to the print queue, it will be automatically deleted from the print queue and no charging will occur.

Note: Please make sure you are being charged the correct amount before printing. You may have color turned on when you only need black and white.

Checking your balance

1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
2. Enter your �鶹��Ƶ User Account (email) username and password and click Log in
3. On the Navigation bar (left side) - click Summary
4. Your balance will be reflected under the Summary box under Balance

Adding funds to your account (students only)

1. Point your web browser (i.e. Chrome, Firefox, IE,Safari, etc) to
2. Enter your �鶹��Ƶ User Account (email) username and password and click Log in
3. On the navigation bar (left side) - click Add Credit
4. Select the amount of money you would like to add to your account from the values provided. If you need more than the provided value, just add funds multiple times. This ensures you will not accidentally add to much
5. Click the Add Value button to complete the transaction
6. If successful you should see a confirmation on the top of your screen

Adding funds to your account (students, guests & special purpose accounts)

1. Purchase a $1 or $5 prepaid printing card from the library circulation desk or �鶹��Ƶ Technology Services
2. Point your web browser (i.e. Firefox, Safari, etc) to
3. Enter your guest username and password and click Login
4. Click Redeem Card in the toolbar on the top left
5. Enter the pin found on the prepaid printing card and click Redeem Card
6. By clicking the Summary tab on the toolbar at the top of the page you should see your new balance reflected
7. Once confirming the funds were added to your account, the card can be disposed of

Requesting a refund

1. Point your web browser (i.e. Firefox, Safari, etc) to
2. Enter your username and password and click Login
3. On the toolbar on the top of the webpage click on Transaction History
4. Locate the job you would like to request a refund for and click the Request refund link next to that specific print job
5. Fill out the reason why you feel you should have a refund and click Submit
6. A Technology Helpline staff member will contact you regarding your refund request