Lab Tours
Adopt a Lab is a tool we use to monitor our residence hall and academic labs. The program has one Technology Helpline employee touring each Residence Hall and Academic Lab once a week, and reporting and fixing any problems.
Contents
2012-2013 Labs
| Res Hall | ||
|---|---|---|
| Sohre | ||
| Pittman | ||
| Rundstrom | ||
| Uhler | ||
| Gibbs | ||
| North | ||
| Norelius | ||
| CollegeView | ||
| International Center | ||
| SouthWest | ||
| PrairieView |
| Academic Lab | CA | |
|---|---|---|
| Mattson | ||
| Digital Arts (Beck 112) | ||
| Beck 303 | ||
| Nobel GIS | ||
| Olin | ||
| Music Keyboard | ||
| Fine Arts Design Studio | ||
| Library | ||
| Union Kiosks |
Lab Tour Checklist
For each computer:
- Restart each computer and make sure it boots up normally.
- Does computer monitor display normal?
- If not, check monitor video and power cables.
- Are the keyboard, mouse and mousepad present and working?
- If not, check connections or restart computer.
- Login as helpline (or yourself) to test network user login.
- Open a web browser and check computer connectivity (Off campus site).
- If no connectivity, check ethernet cable at wall and computer.
- Send a print job from each computer to the joker and marty installed printers. Verify that the jobs you sent make it to the print server, by logging into . Cancel all the jobs.
- Send one additional print job (to either printer). Log into and release it. Inspect the output for quality. Report any problems. Your print.gac.edu accounts will be credited $1.00 for each lab/semester to offset these print jobs.
- Log into .
- Report Everything is okay if there are no problems.
- Report Something is wrong if there is a problem.
- To report Something is wrong for another computer select Change, type the computer hostname and describe the problem.
- Restart the computers and leave at login.
Clean-up
- Push in chairs.
- Straighten keyboard / mice / monitors.
- Tuck in any loose cables that are obtrusive.
- Pickup extra papers and recycle them.
- Throw away other extra garbage.
- Clean screens with screen spray and cloth.
- Check paper levels.
Other Reporting
- Missing equipment - make a ticket in Fusion - or do a
- Less than 2 reams of paper (4 in Norelius) - make a ticket in Fusion - or do a