GTS tools for Helpline Employees
Revision as of 16:55, 7 February 2007 by Tami(talk | contribs)

The site is designed to help 鶹Ƶ users maintain the account they have through Technology Services. Different tools are available for the Technology Helpline staff. For help as a regular user please see GTS tools.

Account Maintenance

Reset Password

The Reset Password tool allows you to reset the password for any user (email and home directory) account on the 鶹Ƶ system. *ID Before resetting a users password we ask for identification. Identification in person can be a 鶹Ƶ ID or drivers liscense. Verification via email can be done by asking them to supply their 鶹Ƶ ID number and two classes they are currently enrolled in (for graduates - two classes from their last semester).