Difference between revisions of "Guest Network Access"
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==Wired and Wireless Networks== | ==Wired and Wireless Networks== | ||
| − | Guests of the College are allowed | + | Guests of the College are allowed access to the Internet through a web based registration process. Wireless guest access is available throughout campus (including the residence halls). Guests are not able to register devices on the wired network unless authorized. |
==Registration Process== | ==Registration Process== | ||
| − | To begin registration, connect to the [[GustieGuest]] wireless network, launch a web browser ([[Firefox]], [[Internet Explorer]] or [[Safari]]). Your web browser will redirect you to a series of registration pages. Follow the prompts. | + | To begin registration, connect to the [[GustieGuest]] wireless network, launch a web browser ([[Firefox]], [[Internet Explorer]], [[Google Chrome]], or [[Safari]]). Your web browser will redirect you to a series of registration pages. Follow the prompts. If you are not redirected, please point your web browser to http://greg.gac.edu |
| − | |||
==Troubleshooting Guest Access== | ==Troubleshooting Guest Access== | ||
| − | Thousands of guests have registered their computers and have used our guest network. Occasionally users need additional help with registration. The [[Technology Helpline]] is available to help troubleshoot. Please call the Technology Helpline at | + | Thousands of guests have registered their computers and have used our guest network. Occasionally users need additional help with registration. The [[Technology Helpline]] is available to help troubleshoot. Please call the Technology Helpline at 507-933-6111 or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment. |
===Limited Support Guidelines=== | ===Limited Support Guidelines=== | ||
| − | + | *Check GReg Registrations | |
| − | + | *Restart Computer | |
| − | + | *Check Device Manager | |
| − | + | *Make sure wireless card is enabled and working | |
| − | + | *Check hardware | |
| − | + | *verify wireless turned on | |
| − | + | *Check for static IP | |
| − | + | *TCP/IP Properties Configuration | |
| − | + | *Check IP that machine is obtaining | |
| − | + | *Wireless Management Utility | |
| − | + | *Make sure Networks show up | |
| − | + | *Try joining other networks | |
| − | + | *Make sure user knows how to select networks and join them | |
===Devices That Will Work on Our Network=== | ===Devices That Will Work on Our Network=== | ||
| − | + | *Macintosh Computers | |
| − | + | *Windows Computers | |
| − | + | *iOS Devices (iPhones, iPod Touches, iPads) | |
| − | + | *Android Devices | |
| − | + | *Many other devices such as Kindles, Nooks, etc... | |
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| − | |||
===Word Document Directions=== | ===Word Document Directions=== | ||
Revision as of 14:09, 16 April 2012
Contents
Wired and Wireless Networks
Guests of the College are allowed access to the Internet through a web based registration process. Wireless guest access is available throughout campus (including the residence halls). Guests are not able to register devices on the wired network unless authorized.
Registration Process
To begin registration, connect to the GustieGuest wireless network, launch a web browser (Firefox, Internet Explorer, Google Chrome, or Safari). Your web browser will redirect you to a series of registration pages. Follow the prompts. If you are not redirected, please point your web browser to
Troubleshooting Guest Access
Thousands of guests have registered their computers and have used our guest network. Occasionally users need additional help with registration. The Technology Helpline is available to help troubleshoot. Please call the Technology Helpline at 507-933-6111 or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.
Limited Support Guidelines
- Check GReg Registrations
- Restart Computer
- Check Device Manager
- Make sure wireless card is enabled and working
- Check hardware
- verify wireless turned on
- Check for static IP
- TCP/IP Properties Configuration
- Check IP that machine is obtaining
- Wireless Management Utility
- Make sure Networks show up
- Try joining other networks
- Make sure user knows how to select networks and join them
Devices That Will Work on Our Network
- Macintosh Computers
- Windows Computers
- iOS Devices (iPhones, iPod Touches, iPads)
- Android Devices
- Many other devices such as Kindles, Nooks, etc...
Word Document Directions
Microsoft Word doc of the above info with check list you can pass out to guests if needed. Guest Network Access Document