Difference between revisions of "Guest Network Access"
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==Troubleshooting Guest Access== | ==Troubleshooting Guest Access== | ||
| β | + | The [[Technology Helpline]] is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at [mailto://helpline@gustavus.edu helpline@gustavus.edu] or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment. | |
==Limited Support Guidelines== | ==Limited Support Guidelines== | ||
Revision as of 11:19, 21 February 2022
Contents
Wired and Wireless Networks
Guests of the College are allowed access to the Internet through the ΒιΆΉΚΣΖ΅ wireless network.
Troubleshooting Guest Access
The Technology Helpline is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at helpline@gustavus.edu or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.
Limited Support Guidelines
- Check GReg Registrations
- Restart Computer
- Check Device Manager
- Make sure wireless card is enabled and working
- Check hardware
- verify wireless turned on
- Check for static IP
- TCP/IP Properties Configuration
- Check IP that machine is obtaining
- Wireless Management Utility
- Make sure Networks show up
- Try joining other networks
- Make sure user knows how to select networks and join them
Devices That Will Work on Our Network
- Macintosh Computers
- Windows Computers
- iOS Devices (iPhones, iPod Touches, iPads)
- Android Devices
- Many other devices such as Kindles, Nooks, etc.