Difference between revisions of "Bomgar for Helpers and Gusties"
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[https://www.bomgar.com/ Bomgar] is a remote assistance software that is used by Technology Services to provide remote technology support to our users. Only full time Technology Services staff run the console and control machines. When using Bomgar, Technology Services staff can see and control your computer - helping diagnose, fix and resolve problems. | [https://www.bomgar.com/ Bomgar] is a remote assistance software that is used by Technology Services to provide remote technology support to our users. Only full time Technology Services staff run the console and control machines. When using Bomgar, Technology Services staff can see and control your computer - helping diagnose, fix and resolve problems. | ||
| − | ==Bomgar for Windows== | + | ==Bomgar for Windows Users== |
| + | Windows users who wish to initiate a Bomgar session can | ||
| + | *visit [https://sos.gac.edu/ sos.gac.edu] | ||
| + | *double-click the GTS SOS icon on their desktop | ||
| + | |||
==Bomgar for Macintosh== | ==Bomgar for Macintosh== | ||
==Bomgar for iOS Devices== | ==Bomgar for iOS Devices== | ||
Revision as of 16:37, 26 October 2017
is a remote assistance software that is used by Technology Services to provide remote technology support to our users. Only full time Technology Services staff run the console and control machines. When using Bomgar, Technology Services staff can see and control your computer - helping diagnose, fix and resolve problems.
Bomgar for Windows Users
Windows users who wish to initiate a Bomgar session can
- visit
- double-click the GTS SOS icon on their desktop