Difference between revisions of "Chapel View Wireless"
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==Troubleshooting== | ==Troubleshooting== | ||
===Entire Building Down=== | ===Entire Building Down=== | ||
| − | If '''all''' of Chapel View is down, there is likely some networking equipment that needs to be restarted. Please contact: | + | If '''all''' of Chapel View is down for more than 15 minutes, there is likely some networking equipment that needs to be restarted. Please contact: |
| − | *the CF (Nate Paulsen, 201A) | + | *the CF on duty (2014-2015 - Nate Paulsen, 201A is the CF in ChapelView) |
| − | * the Area Coordinator (Danielle Paris) | + | * the Area Coordinator (2014-2015 Danielle Paris) |
If they are not available, please contact the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]). | If they are not available, please contact the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]). | ||
Revision as of 11:34, 4 March 2015
Chapel View Apartments do not require registration to the 鶹Ƶ network. Internet access is provided by Mediacom.
Each apartment has its own wireless modem. When searching for available wireless networks to connect to, choose the network called "CT##" (## being your apartment number). The password for each network is "adolphus".
Troubleshooting
Entire Building Down
If all of Chapel View is down for more than 15 minutes, there is likely some networking equipment that needs to be restarted. Please contact:
- the CF on duty (2014-2015 - Nate Paulsen, 201A is the CF in ChapelView)
- the Area Coordinator (2014-2015 Danielle Paris)
If they are not available, please contact the Technology Helpline (507-933-6111 or helpline@gustavus.edu).
Note to Helpers - please use the [Emergency Contact Information] to reach a full time staff person and report the outage.
If necessary, the Technology Helpline can refer the problem to Residential Life who in turn will contact Mediacom. Student are asked to not contact Mediacom directly.
Individual Townhome Outage
- Try restarting the wireless access point in the individualtownhome.
- Try connecting to other townhouse's wireless networks.
- Try plugging your computer into the wireless access point.
