Difference between revisions of "Kayako Fusion"
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[http://www.kayako.com/ Kayako] Fusion is a web-based ticket tracking solution the Technology Helpline and various other departments on campus use for tracking requests and problems. | [http://www.kayako.com/ Kayako] Fusion is a web-based ticket tracking solution the Technology Helpline and various other departments on campus use for tracking requests and problems. | ||
[[File:Fusion_logo.jpg|200px|thumb|right]] | [[File:Fusion_logo.jpg|200px|thumb|right]] | ||
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| + | Access Options | ||
| + | Both clients and Technology Helpline employees can access and interface with Fusion. | ||
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| + | Client Access | ||
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| + | Technology Helpline Access | ||
