Difference between revisions of "Guest Network Access"
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(→Troubleshooting Guest Access) |
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==Troubleshooting Guest Access== | ==Troubleshooting Guest Access== | ||
| − | + | Thousands of guests of the college have registered their computers and have used our guest network. Occasionally users need additional help with registration. The [[Technology Helpline]] is available to help troubleshoot. Please call the Technology Helpline at x6111 or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment. | |
===Limited Support Guidelines=== | ===Limited Support Guidelines=== | ||
;Check GReg Registrations | ;Check GReg Registrations | ||
| − | ;Restart | + | ;Restart Computer |
;Check Device Manager | ;Check Device Manager | ||
:Make sure wireless card is enabled and working | :Make sure wireless card is enabled and working | ||
| Line 19: | Line 19: | ||
;Check for static IP | ;Check for static IP | ||
:TCP/IP Properties Configuration | :TCP/IP Properties Configuration | ||
| − | :Check | + | :Check IP that machine is obtaining |
;Wireless Management Utility | ;Wireless Management Utility | ||
:Make sure Networks show up | :Make sure Networks show up | ||
:Try joining other networks | :Try joining other networks | ||
:Make sure user knows how to select networks and join them | :Make sure user knows how to select networks and join them | ||
| + | |||
| + | ===Devices That Will Work on our Network=== | ||
| + | Macintosh Computers | ||
| + | Windows Computers | ||
| + | iPhones | ||
| + | iPod Touches | ||
| + | Palm Pres | ||
Revision as of 07:39, 15 June 2009
Contents
Wired and Wireless Networks
Guests of the College are allowed limited access to the Internet through a web based registration process. Wireless access is available throughout campus, and wired and wireless access is available in the Residence Halls.
Registration Process
To begin registration, launch a web browser (Firefox, Internet Explorer or Safari). Your web browser will redirect you to a series of registration pages. Follow the prompts.
For more information about our registration process please see Computer registration or Who is GReg and why do I need to know him?.
Troubleshooting Guest Access
Thousands of guests of the college have registered their computers and have used our guest network. Occasionally users need additional help with registration. The Technology Helpline is available to help troubleshoot. Please call the Technology Helpline at x6111 or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.
Limited Support Guidelines
- Check GReg Registrations
- Restart Computer
- Check Device Manager
- Make sure wireless card is enabled and working
- Check hardware
- verify wireless turned on
- Check for static IP
- TCP/IP Properties Configuration
- Check IP that machine is obtaining
- Wireless Management Utility
- Make sure Networks show up
- Try joining other networks
- Make sure user knows how to select networks and join them
Devices That Will Work on our Network
Macintosh Computers Windows Computers iPhones iPod Touches Palm Pres