Difference between revisions of "Helpline resources"

(GTS news)
(Frequently used websites)
 
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==Frequently used websites==
 
==Frequently used websites==
* [https://gts.gac.edu/gts/tools GTS Tools Page]
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* [https://gts.gac.edu/gts/newtools GTS Tools Page]
* [https://greg.gac.edu/admin/adminpage.php GReg Admin Page]
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* [https://https://tools.gac.edu/greg/ GReg Admin Page]
* [[Generic Secure and Insecure Mail Replies]]
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* [https://www.schedulesource.com/Version2/teamwork/logon Schedule Source]
* [https://www.schedulesource.com/logon ScheduleSource.com]
 
* [https://secure2.gac.edu/it/resources/ Staff Restricted Resources]
 
 
* Finding a [[XBox]]'s MAC address
 
* Finding a [[XBox]]'s MAC address
  
==Daily Hitlists==
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==Meeting Agendas==
* [[Monday Hitlist]]
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* [[Helpline Meeting Agendas]]
* [[Tuesday Hitlist]]
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* [[Senior CA Meeting Agendas]]
* [[Wednesday Hitlist]]
 
* [[Thursday Hitlist]]
 
* [[Friday Hitlist]]
 
* [[Templates]]
 
  
 
==Policies and procedures==
 
==Policies and procedures==
 +
===Policies===
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* [[Attendance Policy]]
  
* [[Attendance Policy]]
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===Procedures===
 
* [[Paper Ordering for Labs]]
 
* [[Paper Ordering for Labs]]
* [[Toners in Labs]]
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* [[Toner Cartridges for Labs]]
* [[Network Fix Day/Triage Thursday]]
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* [[Imaging machines]]
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* Windows Faculty Cascade
  
 
==Core Services==
 
==Core Services==
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* [[鶹Ƶ Network Switch Maps]]
 
* [[鶹Ƶ Network Switch Maps]]
 
* [http://stats.it.gac.edu/wireless-watch/status.php Wireless Status]
 
* [http://stats.it.gac.edu/wireless-watch/status.php Wireless Status]
 +
* [[Sysadmin Instructions]]
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* [[Move in survey lessons learned]]
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* [[How to use IPTV]]
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* [[Why we don't like special purpose accounts]]
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* [[Power usage of various devices]]
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* [[Google Calendar]]
 
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==GTS news==
 
==GTS news==
 
<rssgrabber maxitemsperfeed="3" maxitems="8" displaydescription="false">
 
<rssgrabber maxitemsperfeed="3" maxitems="8" displaydescription="false">
http://www.gustavus.edu/gts/userservices/blog/feed/
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http://userservices.blog.gustavus.edu/feed/
http://www.gustavus.edu/gts/webservices/feed/
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http://webservices.blog.gustavus.edu/feed/
http://www.gustavus.edu/gts/coreservices/feed/
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http://coreservices.blog.gustavus.edu/feed/
 +
http://mediaservices.blog.gustavus.edu/feed/
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http://instructionalservices.blog.gustavus.edu/feed/
 
</rssgrabber>
 
</rssgrabber>
 
</div>
 
</div>
 
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Latest revision as of 14:40, 11 January 2022

Helpline resources are useful links and information for the Technology Helpline.

Summer Helpline resources

If you are looking for info that was here over the summer, please see Summer Helpline resources

GTS news

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