Difference between revisions of "Guest Network Access"
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(ββLimited Support Guidelines) |
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==Troubleshooting Guest Access== | ==Troubleshooting Guest Access== | ||
| β | + | The [[Technology Helpline]] is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at [mailto://helpline@gustavus.edu helpline@gustavus.edu] or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment. | |
==Limited Support Guidelines== | ==Limited Support Guidelines== | ||
| β | |||
*Restart Computer | *Restart Computer | ||
*Check Device Manager | *Check Device Manager | ||
*Make sure wireless card is enabled and working | *Make sure wireless card is enabled and working | ||
*Check hardware | *Check hardware | ||
| β | * | + | *Verify wireless turned on |
*Check for static IP | *Check for static IP | ||
*TCP/IP Properties Configuration | *TCP/IP Properties Configuration | ||
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*Make sure Networks show up | *Make sure Networks show up | ||
*Try joining other networks | *Try joining other networks | ||
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==Devices That Will Work on Our Network== | ==Devices That Will Work on Our Network== | ||
Latest revision as of 11:20, 21 February 2022
Contents
Wired and Wireless Networks
Guests of the College are allowed access to the Internet through the ΒιΆΉΚΣΖ΅ wireless network.
Troubleshooting Guest Access
The Technology Helpline is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at helpline@gustavus.edu or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.
Limited Support Guidelines
- Restart Computer
- Check Device Manager
- Make sure wireless card is enabled and working
- Check hardware
- Verify wireless turned on
- Check for static IP
- TCP/IP Properties Configuration
- Check IP that machine is obtaining
- Wireless Management Utility
- Make sure Networks show up
- Try joining other networks
Devices That Will Work on Our Network
- Macintosh Computers
- Windows Computers
- iOS Devices (iPhones, iPod Touches, iPads)
- Android Devices
- Many other devices such as Kindles, Nooks, etc.