Difference between revisions of "Adding a Staff Department Printer"

(β†’β€ŽProblem: A login prompt is displayed when printing)
 
(8 intermediate revisions by the same user not shown)
Line 1: Line 1:
βˆ’
This page explains how to properly add a printer on staff machines using either Macintosh or Windows.
+
#REDIRECT [[Adding_an_Employee_Department_Printer]]
  
βˆ’
==Checking Installed Printers==
+
Please see visit [[Adding_a_Faculty_Department_Printer]]
βˆ’
Before you install printers, check to make sure the desired printer isn't already installed.  It's possible that the printer is installed, just not named logically or set as the default.
 
βˆ’
 
 
βˆ’
====Checking Installed Printers on Windows====
 
βˆ’
From the '''Start Menu''' click '''Devices and Printers'''.  This will open a new window displaying all the installed devices and printers.  If their desired printer is installed and is not the default, right click the printer icon and select the '''Set as Default Printer'''.  If the printer is not installed, refer to [[#Installing a Printer (Windows)| Installing a Printer (Windows]].
 
βˆ’
 
 
βˆ’
====Checking Installed Printers on Macintosh====
 
βˆ’
Click the '''Apple Menu''' located in the upper left hand corner of the screen.  Select '''System Preferences'''.  Under the '''Hardware''' area, select '''Print and Fax'''.  If the desired printer is installed but not set as default, right click it, and select "Set Default Printer."  If the printer is not installed, refer to [[#Installing a Printer (Macintosh)| Installing a Printer (Macintosh)]].
 
βˆ’
 
 
βˆ’
==Collecting the Hostname/IP address==
 
βˆ’
====Managed Printers====
 
βˆ’
Managed Fleet List [https://docs.google.com/a/gustavus.edu/spreadsheet/ccc?key=0Aiacw_pa0dIJdDVubDgxNnhZTVdUMXprTWxGQzBnbkE&usp=sharing Printer List]
 
βˆ’
 
 
βˆ’
====Hostname====
 
βˆ’
#Log into [https://greg.gac.edu/admin GReg]
 
βˆ’
#Find the printer name by searching:
 
βˆ’
##for its IP address
 
βˆ’
##by searching for the DNS Name (example NH1%p%  will find all the printers in Nobel Hall on the 1st floor) in the username
 
βˆ’
##by typing "printer" in the comments field, and selecting the departmental vlan.
 
βˆ’
#Remember, hostnames are entered in the format of: Printer'sName.subdomain.gac.edu.
 
βˆ’
 
 
βˆ’
====IP Address====
 
βˆ’
#If for some reason you are not able to locate the hostname, or are unable to add the printer via hostname, gather its IP address either by searching on greg, or collecting it from the printers configuration page.
 
βˆ’
#To print a configuration page, go to the physical printer, hit the menu selection buttons until '''Print Config Page''' displays on the small LCD screen.
 
βˆ’
#Hit the "OK" button, and the page will print.
 
βˆ’
 
 
βˆ’
==Installing a Printer (Windows-Unmanaged or Mananged HP Printers)==
 
βˆ’
#From the '''Start Menu''' select '''Devices and Printers'''.
 
βˆ’
#Select '''Add a Printer''' (located on the upper menu bar of the window).
 
βˆ’
#Select '''Add a Local Printer'''. For ''Windows 8'', select '''Add a printer using TCP/IP address or hostname''' and move on to #5.
 
βˆ’
#In the '''Choose a printer port''' window, select '''Create a new port''', and select '''Standard TCP/IP Port''' from the pop-down options.  Click '''Next'''.
 
βˆ’
#You are then asked to input the Hostname or IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]).  Un-check '''Query the printer and automatically select the driver to use'''.
 
βˆ’
##Remember, hostnames are entered in the format: '''Printer'sDNSName.subdomain.gac.edu'''.
 
βˆ’
##It is suggested that you use the hostname, as the IP address may change over time.  However, if the hostname does not work, the IP address will also work.
 
βˆ’
#Driver Installation:
 
βˆ’
##For Windows 8, any PCS6 driver will work with any PCS driver.
 
βˆ’
##For Windows 7, select '''HP''' under the "Manufacturer" menu, and select '''HP Universal Printer PS''' under the "Printers" menu. 
 
βˆ’
##For Windows XP, you will have to locate the exact driver for the printer from the "Printers" menu.  If the printer is an HP Laser Jet 4200, locate the "HP LJ 4200" driver.
 
βˆ’
#If given the option to '''Use the driver that is currently installed (recommended)''', do that.
 
βˆ’
#Printer Name.  Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc).
 
βˆ’
#Select '''Do not share this printer''' when prompted for sharing settings.
 
βˆ’
#The printer will then install, and you are given the option to print a test page or set the printer as the system default.
 
βˆ’
#Click '''Finish'''. 
 
βˆ’
#Test the printer, if you did not do it during the installation process.
 
βˆ’
 
 
βˆ’
==Installing a Printer (Windows-Managed)==
 
βˆ’
*Managed printers are printers that are installed and supported by Marco or Imaging Path (see Managed Print List)
 
βˆ’
 
 
βˆ’
===Sharp===
 
βˆ’
#Go to the start menu as before, and open the same "Devices and Printers" window.
 
βˆ’
#Select "Add a Printer" located on the upper menu bar of the window.
 
βˆ’
#Select the "Add a Local Printer" option located in the following window.
 
βˆ’
#Two options are then given: "Use an existing port" or "Create a new port." Select Create a new port, and in the drop down menu select Standard TCP/IP Port.
 
βˆ’
#You are then asked for the Hostname/IP address ([[See Collecting the Hostname/IP address]]).
 
βˆ’
##Remember, hostnames are entered in the format of: Printer'sName.subdomain.gac.edu.
 
βˆ’
##It is suggested that you enter the printer's hostname, as it's IP address may change over time. However, if the hostname for what ever reason does not work, the IP address is fine.
 
βˆ’
#The drivers for the printer must then be installed.
 
βˆ’
##Drivers can be found on \\phoebe\Drivers\printers\Sharp.
 
βˆ’
#Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc)
 
βˆ’
##Do not share the printer
 
βˆ’
##Do not print a test page
 
βˆ’
#In the Devices and Printers window right click on the printer you just installed.
 
βˆ’
##Select Printer Properties
 
βˆ’
##Select Configuration tab
 
βˆ’
##Select Auto Configuration
 
βˆ’
##Select all the toggles next to the fingers and hit okay
 
βˆ’
##Right click on the printer and select '''Printing Preferences'''
 
βˆ’
###Select the job handling tab
 
βˆ’
####Place a Check in the box the user number
 
βˆ’
####Input the department code (the user should know this code)
 
βˆ’
###Select the Main Tab
 
βˆ’
####Place a Check in the Box "no Offset"
 
βˆ’
##Select apply and close page.
 
βˆ’
 
 
βˆ’
#Now open a page and send a print job to it.
 
βˆ’
 
 
βˆ’
===Canon===
 
βˆ’
#Please make sure you are logged into the computer as them.
 
βˆ’
#Please use the Universal Setup.exe file for installing the canon printers.
 
βˆ’
#Download the correct driver from the canon website http://www.usa.canon.com/cusa/support.  Select the correct driver for the machine you are installing you should use the newest driver that contains UFRII_####_setup.exe file.  (For ImageRunners select Office Equipment).
 
βˆ’
#Unzip the file to C:\Canon
 
βˆ’
#Locate the C:\Canon Folder from the File menu
 
βˆ’
#Run the setup application file appropriate and run through the step wizard
 
βˆ’
#Walking through the Wizard
 
βˆ’
##'''Next'''
 
βˆ’
##Accept the agreement
 
βˆ’
##'''Search for the Network Printers''' - you need to be on the same network and plugged in wired to make this search successful
 
βˆ’
##Select '''Yes''' for the Canon Driver Assist Service
 
βˆ’
##Add the printer to the bottom portion you are wanting to install by clicking the '''Add''' button and check '''set Printer Information Box'''
 
βˆ’
##Click Next
 
βˆ’
##Give the printer a name that the faculty/staff member will be able to identify. (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc)
 
βˆ’
###'''Do not share the printer'''
 
βˆ’
###'''Set as default'''
 
βˆ’
###Click '''Next'''
 
βˆ’
## Click '''Start'''
 
βˆ’
 
 
βˆ’
Each unit has different settings based on the Printer that is installed in the area please see below for details. [[/gts/Adding_a_Faculty_Department_Printer#Managed_Printer_Options Printer Options]]
 
βˆ’
 
 
βˆ’
==Installing a Printer (Mac-Unmanaged or Managed HP Printers)==
 
βˆ’
To begin open System Preferences and navigate to the '''Print and Scan''' or '''Print and Fax''' preference pane and click to open it.
 
βˆ’
 
 
βˆ’
[[Image:Printandscan.png|525px|center]]
 
βˆ’
 
 
βˆ’
Next click the '''Plus''' sign in the bottom left portion of the preference pane to add a new printer.
 
βˆ’
 
 
βˆ’
[[Image:Addprinter.png|525px|center]]
 
βˆ’
 
 
βˆ’
Now control + click or right click on the grey area in the icon bar and click customize.
 
βˆ’
 
 
βˆ’
[[Image:Customize.png|525px|center]]
 
βˆ’
 
 
βˆ’
Click and drag the '''Advanced''' icon to the grey area in the icon bar.
 
βˆ’
 
 
βˆ’
[[Image:Advanceddrag.png|525px|center]]
 
βˆ’
 
 
βˆ’
Now click the newly added '''Advanced''' icon. It will begin to autosearch for printers. Be patient. When done auto searching change the '''Type:''' dropdown menu to '''Windows''' or '''Windows Printer via spoolss'''
 
βˆ’
 
 
βˆ’
[[Image:Windowsprinter.png|525px|center]]
 
βˆ’
 
 
βˆ’
Then type in the following: smb://gustavus:adolphus@printers.gustie.gac.edu/'''Olin124Printer'''
 
βˆ’
You can replace '''Olin124Printer''' with any printer queue in Papercut. Some of the printer queues are listed in the following wiki article:
 
βˆ’
 
 
βˆ’
[[List of printers in academic buildings]]
 
βˆ’
 
 
βˆ’
Change the name to something descriptive such as Olin 124 Printer
 
βˆ’
Location is optional though in some cases it can be handy.
 
βˆ’
Select the driver by clicking on the '''Use:''' dropdown menu.
 
βˆ’
 
 
βˆ’
[[Image:Printerinfo.png|525px|center]]
 
βˆ’
 
 
βˆ’
In the driver selection window you can type the model or series of printer to filter the drivers.
 
βˆ’
 
 
βˆ’
[[Image:Driverselect.png|525px|center]]
 
βˆ’
 
 
βˆ’
To complete the install click '''Add''' and select driver options. Almost all printers here have a duplex unit and at least 2 trays. 
 
βˆ’
 
 
βˆ’
[[Image:Printeroptions.png|525px|center]]
 
βˆ’
 
 
βˆ’
'''Don't forget to print a test page!'''
 
βˆ’
 
 
βˆ’
==Installing a Printer (Macintosh-Managed)==
 
βˆ’
===Sharp===
 
βˆ’
#Drivers Must be installed first
 
βˆ’
#http://marconet.com/pages/Downloads-Sharp/
 
βˆ’
##select the Model, platform, OS, and driver type (Ex:Ps_PPD_10.7x)
 
βˆ’
##Download the installer
 
βˆ’
##Run the .dmg file on the machine
 
βˆ’
#Navigate to Apple Menu/System Preferences/Print & Fax as before.
 
βˆ’
#Click the '''+''' symbol to add printers. 
 
βˆ’
#Click on the IP Printing
 
βˆ’
#Type in the Correct Hostname/IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]). 
 
βˆ’
#If added via IP address make sure to change the name to something that reflect the official printer name (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc).
 
βˆ’
##Remember, hostnames are entered in the format of: '''Printer'sName.subdomain.gac.edu'''.
 
βˆ’
##It is suggested that you enter the printer's hostname, as it's IP address may change over time.  However, if the hostname for what ever reason does not work, the IP address is fine.
 
βˆ’
#The printer will then appear in the list of installed printer.  Make sure to right click on it and "Set as Default Printer" if the faculty/staff member desires that.
 
βˆ’
#Select the Installable options (this will be different for each machine - best to check on another machine that has this installed properly to verify this jobs settings)
 
βˆ’
#You must now setup the printer with the access code, set b/w as default and duplexing this is done by setting up Presets on the Macintosh System
 
βˆ’
##Open a web browser
 
βˆ’
##File Print
 
βˆ’
##Select the Sharp Printer
 
βˆ’
##Select the Job Handling Drop Down
 
βˆ’
###Select the Authentication Tab
 
βˆ’
###Enter their User Number
 
βˆ’
##Select the Color Drop Down
 
βˆ’
###Color Mode Black and White
 
βˆ’
##Select the Layout Drop Down
 
βˆ’
###Two-side - Long Edge Binding
 
βˆ’
##Select the Printer Features Drop down list
 
βˆ’
##Select the Advanced from the "Features Sets"
 
βˆ’
### Place a check in the "no Offset Box"
 
βˆ’
##Select drop down for Presets
 
βˆ’
###Save As B/W Duplex
 
βˆ’
##I would also do a Preset for Color Duplex and B&W Non-Duplex
 
βˆ’
 
 
βˆ’
===Canon===
 
βˆ’
====Installing Driver====
 
βˆ’
#Use the Universal driver package found on http://www.usa.canon.com/cusa/support
 
βˆ’
##Select the Proper UFRII Driver for the machine you are installing
 
βˆ’
###Download to the machines desktop
 
βˆ’
##Once it is on the desktop, '''double-click''' the installer package.
 
βˆ’
##After the install is completed, remove the package from the user's desktop
 
βˆ’
 
 
βˆ’
====Adding Printer====
 
βˆ’
#Navigate to the '''Print & Fax menu in System Preferences''' as before.
 
βˆ’
#Click the '''+''' symbol to add the printer. 
 
βˆ’
#Click on the '''IP Printing'''
 
βˆ’
##Make sure you are using the LPD
 
βˆ’
#Type in the Correct Hostname/IP address (See [[#Collecting the Hostname/IP address| Collecting the Hostname/IP address]]).
 
βˆ’
#'''Type''' the word "print" in the Queue
 
βˆ’
#If added via IP address make sure to change the name to something that reflect the official printer name (Ex: Department Printer, Color Printer by Huff's Office, Printer outside the door, etc).
 
βˆ’
##Remember, hostnames are entered in the format of: '''hostname.subdomain.gac.edu'''.
 
βˆ’
##It is suggested that you enter the printer's hostname, as it's IP address may change over time.  However, if the hostname for what ever reason does not work, the IP address is fine.
 
βˆ’
#Select the proper printer from the "Print Using" drop down
 
βˆ’
#The printer will then appear in the list of installed printer.  Make sure to right click on it and "Set as Default Printer" if the faculty/staff member desires that.
 
βˆ’
#Select the Installable options Below [[/gts/Adding_a_Faculty_Department_Printer#Managed_Printer_Options Printer Options]]
 
βˆ’
 
 
βˆ’
====Customize Printer Settings when using Department Code Management====
 
βˆ’
#You must now setup the printer with the access code, set b/w as default and duplexing this is done by setting up Presets on the Macintosh System
 
βˆ’
##Open a web browser
 
βˆ’
##Select File Print
 
βˆ’
##Newest OS Instructions
 
βˆ’
###Select the drop down for Special Features
 
βˆ’
###Select Settings under Department ID Management and Enter their code
 
βˆ’
###Select Quality
 
βˆ’
####Change Color Mode to Black and White
 
βˆ’
###Select drop down for Presets
 
βˆ’
###Save as B/W Duplex
 
βˆ’
###I would also do a Preset for Color Duplex (if they have a Machine that does color) and B&W Non-Duplex
 
βˆ’
##Older OS's
 
βˆ’
###Job Handling Drop Down
 
βˆ’
####Enter their User Number
 
βˆ’
###Select the Color Drop Down
 
βˆ’
####Color Mode Black and White
 
βˆ’
###Select the Layout Drop Down
 
βˆ’
####Two-side - Long Edge Binding
 
βˆ’
###Select drop down for Presets
 
βˆ’
###Save As B/W Duplex
 
βˆ’
###I would also do a Preset for Color Duplex (if they have a Machine that does color) and B&W Non-Duplex
 
βˆ’
 
 
βˆ’
==Managed Printer Options==
 
βˆ’
===Advancement===
 
βˆ’
These printers are currently on marco.gustie.gac.edu
 
βˆ’
install instructions
 
βˆ’
#PC
 
βˆ’
##Log onto software center and make sure the ΒιΆΉΚΣΖ΅ Print Server gets installed as the user.
 
βˆ’
##visit \\marco.gustie.gac.edu and install the following printers
 
βˆ’
###CarlsonAdvAlumni (Printer in middle of the hall)
 
βˆ’
###CarlsonAdvBackHall (color HP printer in back hall for B&W Printing)
 
βˆ’
###CarlsonAdvBackHallColor (color HP printer in back hall for Color Printing)
 
βˆ’
###CarlsonAdvCopier (canon Copier)
 
βˆ’
###CarlsonAdvFrontRecep (printer by Cheri Brown)
 
βˆ’
###CarlsonAdvMain (HP Printer front of office)
 
βˆ’
###CarlsonAdvVP (color HP printer in VP office for B&W printing)
 
βˆ’
###CarlsonAdvVPColor (color HP printer in VP Office for Color Printing)
 
βˆ’
###CarlsonAdvVPSuite (HP printer in VP area)
 
βˆ’
#MAC
 
βˆ’
##Open server macsoft.gac.edu/software/Canon Printer Installers
 
βˆ’
##Select the appropriate folder for department
 
βˆ’
##Install appropriate driver from the folder UFRII Driver and possibly the HP driver
 
βˆ’
##Move all .pkg files for the desired printers to the desktop and run them
 
βˆ’
###delete .pkg from desktop after you have checked the printer installed properly
 
βˆ’
 
 
βˆ’
===Academic Advising and Counseling===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####250 Sheet Drawer x3
 
βˆ’
####Finisher S1
 
βˆ’
####Duplex Unit
 
βˆ’
####Check Department ID Management or Print Accounting
 
βˆ’
###Setup Presets in Printing
 
βˆ’
 
 
βˆ’
===Art & Art History===
 
βˆ’
This printer is located on the print server. Please visit Managed Software Center or Windows Software Center.
 
βˆ’
 
 
βˆ’
===Athletics and HES===
 
βˆ’
#Department codes used here
 
βˆ’
##PC
 
βˆ’
###Printing Preferences
 
βˆ’
####Make B&W default  '''Many peoples codes are not allowed to print color so make sure not to miss this step'''
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####Cassette Feeding Unit on
 
βˆ’
####Booklet Finisher-J1
 
βˆ’
####External Puncher 2/3 Holes
 
βˆ’
####Check Department ID Management
 
βˆ’
###After Driver install Select the Options and supplies tab
 
βˆ’
####Select Utility Tab
 
βˆ’
####Select Open Utility
 
βˆ’
####Check mark Department ID Management or Print Accounting
 
βˆ’
####Enter Dept ID number
 
βˆ’
####Close and save the Canon Utility
 
βˆ’
###Setup Presets in Printing  '''Many peoples codes are not allowed to print color so make sure not to miss this step'''
 
βˆ’
===Biology/Geology===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Bookmark===
 
βˆ’
#PC
 
βˆ’
##Printing Properties
 
βˆ’
###Device settings
 
βˆ’
####Click on Get Device Status
 
βˆ’
#MAC
 
βˆ’
##Drivers during install
 
βˆ’
###2-Cassette Feeding Unit
 
βˆ’
###Finisher-S1
 
βˆ’
===Campus Safety===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####Cassette Feeding Unit-Y3 (On)
 
βˆ’
####Finisher S1
 
βˆ’
####Duplex Unit
 
βˆ’
####Check Department ID Management Print Accounting
 
βˆ’
###Setup Presets in Printing
 
βˆ’
===Center for Servant Leadership===
 
βˆ’
These printers are currently on marco.gustie.gac.edu
 
βˆ’
install instructions
 
βˆ’
#PC
 
βˆ’
##Log onto software center and make sure the ΒιΆΉΚΣΖ΅ Print Server gets installed as the user.
 
βˆ’
##visit \\marco.gustie.gac.edu and install the following printers
 
βˆ’
###StudentUnion200Printer
 
βˆ’
###StudentUnion200ColorPrinter
 
βˆ’
####Above are the same printers but need to choose the correct printer to print color
 
βˆ’
###StudentUnion202Printer
 
βˆ’
#MAC
 
βˆ’
##Install the UFRII Driver from the correct folder on Macsoft
 
βˆ’
###Canon Printer Installers
 
βˆ’
###Department
 
βˆ’
##Move all .pkg files to the desktop and run them
 
βˆ’
 
 
βˆ’
===Chaplains office===
 
βˆ’
Chaplains office - currently install by DNS Name
 
βˆ’
#PC
 
βˆ’
##Printing Properties
 
βˆ’
###Device settings
 
βˆ’
####Click on Get Device Status
 
βˆ’
#MAC
 
βˆ’
##Drivers during install
 
βˆ’
###250 Sheet Drawer x2
 
βˆ’
###Finisher S1
 
βˆ’
###Duplex Unit
 
βˆ’
 
 
βˆ’
===Chemistry===
 
βˆ’
 
 
βˆ’
Nobel205Color
 
βˆ’
 
 
βˆ’
Nobel205ColorBWonly
 
βˆ’
 
 
βˆ’
Nobel205Primary
 
βˆ’
 
 
βˆ’
These printers are on the print server and are currently in a Beta phase to test printing without the Papercut client for domain users only.  To install please visit [[Managed Software Center]] for OSX or on Windows click '''Start''' and enter '''\\marco.gustie.gac.edu''' .
 
βˆ’
 
 
βˆ’
These are the three different scenarios for installation [https://greg.gac.edu/download/installPrinterFlowChart.pdf Printer Install  Flow Chart]:
 
βˆ’
 
 
βˆ’
*User is printing from a ΒιΆΉΚΣΖ΅ computer connected to the domain and logged in using their domain(or email) credentials.
 
βˆ’
**Requires no additional setup and can print '''without''' the Papercut client.
 
βˆ’
*User is printing from a student workstation logged in as a generic local user.
 
βˆ’
**'''Requires''' the Papercut client installed and running.
 
βˆ’
**'''Requires''' the general gustavus print username/password saved in keychain/credential manager before they can print.
 
βˆ’
*User is printing from a personal computer
 
βˆ’
**'''Requires''' the users domain credentials saved in keychain/credential manager before they can print.
 
βˆ’
 
 
βˆ’
===Geography===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Classics or Philosophy===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Communications Studies/History===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Diversity Center===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####250 Sheet Drawer x2
 
βˆ’
####Finisher u-2
 
βˆ’
####Duplex Unit
 
βˆ’
####Check Department ID Management Print Accounting
 
βˆ’
###Setup Presets in Printing
 
βˆ’
===Economics===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Financial Aid Office===
 
βˆ’
These printers are currently on marco.gustie.gac.edu
 
βˆ’
install instructions
 
βˆ’
#PC
 
βˆ’
##Log onto software center and make sure the ΒιΆΉΚΣΖ΅ Print Server gets installed as the user.
 
βˆ’
##visit \\marco.gustie.gac.edu and install the following printers
 
βˆ’
###CarlsonFinAidMain Canon Copier
 
βˆ’
###CarlsonFinAidMainColor Canon Copier Color Option
 
βˆ’
###CarlsonFinAidClerk (Printer in secured area)
 
βˆ’
###CarlsonFinAidStuAccts (Sara Orth's office)
 
βˆ’
 
 
βˆ’
##Open server macsoft.gac.edu/software/Canon Printer Installers
 
βˆ’
##Select the appropriate folder for department
 
βˆ’
##Install appropriate driver from the folder UFRII Driver and possibly the HP driver
 
βˆ’
##Move all .pkg files for the desired printers to the desktop and run them
 
βˆ’
###delete .pkg from desktop after you have checked the printer installed properly
 
βˆ’
 
 
βˆ’
===Fine Arts Music===
 
βˆ’
These printers located on the print server. Please see [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
Music 209 - Currently install by DNS Name
 
βˆ’
 
 
βˆ’
===Geology===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Health Services===
 
βˆ’
#PC
 
βˆ’
##Printing Properties
 
βˆ’
###Device settings
 
βˆ’
####Click on Get Device Status
 
βˆ’
#MAC
 
βˆ’
##Drivers during install are all standard no changes needed
 
βˆ’
===International Center===
 
βˆ’
##PC
 
βˆ’
###Printing Preferences
 
βˆ’
####Make B&W default 
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
 
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####Cassette Feeding Unit on
 
βˆ’
####Inner Finisher-A1
 
βˆ’
###After Driver install Select the Options and supplies tab
 
βˆ’
####Select Utility Tab
 
βˆ’
####Select Open Utility
 
βˆ’
####Close and save the Canon Utility
 
βˆ’
###Setup Presets in Printing *make sure to do this for B/W and color or it will always print color from the MAC
 
βˆ’
 
 
βˆ’
===Interpretive Center===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####250 Sheet Drawer x2
 
βˆ’
####Finisher u-2
 
βˆ’
####Duplex Unit
 
βˆ’
####Check Department ID Management or Print Accounting
 
βˆ’
###Setup Presets in Printing
 
βˆ’
===Kendall Center===
 
βˆ’
#PC
 
βˆ’
##Printing Properties
 
βˆ’
###Device settings
 
βˆ’
####Click on Get Device Status
 
βˆ’
#MAC
 
βˆ’
#Drivers during install
 
βˆ’
##Cassette Feeding Unit on
 
βˆ’
##Inner Finisher-A1
 
βˆ’
##Setup Presets in Printing
 
βˆ’
===Library ===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Library Archives===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Marketing===
 
βˆ’
These printers are currently on marco.gustie.gac.edu
 
βˆ’
install instructions
 
βˆ’
#PC
 
βˆ’
##Log onto software center and make sure the ΒιΆΉΚΣΖ΅ Print Server gets installed as the user.
 
βˆ’
##visit \\marco.gustie.gac.edu and install the following printers
 
βˆ’
###LundgrenDesignerSuite (HP 1st floor Marketing)
 
βˆ’
###LundgrenFrontRecep ((HP main floor)
 
βˆ’
###LundgrenMain (color Canon printer in back hall for B&W Printing)
 
βˆ’
###LundgrenMainColor (color Canon printer in for Color Printing)
 
βˆ’
#MAC
 
βˆ’
##Open server macsoft.gac.edu/software/Canon Printer Installers
 
βˆ’
##Select the appropriate folder for department
 
βˆ’
##Install appropriate driver from the folder UFRII Driver and possibly the HP driver
 
βˆ’
##Move all .pkg files for the desired printers to the desktop and run them
 
βˆ’
###delete .pkg from desktop after you have checked the printer installed properly
 
βˆ’
 
 
βˆ’
===MCS===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Modern Languages, Literature and Cultures===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Music===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Nursing===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Political Science===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Provost===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Color Printer set Printing Preferences
 
βˆ’
#### Make B&W default
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####Cassette Feeding Cassette Feeding Unit-Y3
 
βˆ’
####Inner Staple Finisher-C1
 
βˆ’
####External Punch 2/3
 
βˆ’
####Check Department ID Management
 
βˆ’
###After Driver install Select the Options and supplies tab
 
βˆ’
####Select Utility Tab
 
βˆ’
####Select Open Utility
 
βˆ’
####Check mark Department ID Management or Print Accounting
 
βˆ’
####Enter Dept ID number
 
βˆ’
####Close and save the Canon Utility
 
βˆ’
###Setup Presets in Printing for B&w, B&W Duplex, Color, Color Duplex
 
βˆ’
 
 
βˆ’
===Psychology/Sociology===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
===Registrars Office===
 
βˆ’
#PC
 
βˆ’
##Printing Properties
 
βˆ’
###Device settings
 
βˆ’
####Click on Get Device Status
 
βˆ’
#MAC
 
βˆ’
##Drivers during install
 
βˆ’
###
 
βˆ’
###
 
βˆ’
===Residential Life===
 
βˆ’
#No Department Code currently
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####Finisher-AD1
 
βˆ’
===Swanson Tennis Center/Tennis and Life===
 
βˆ’
#Department codes used here 
 
βˆ’
##PC
 
βˆ’
###Printing Properties
 
βˆ’
####Device settings
 
βˆ’
#####Click on Get Device Status
 
βˆ’
#####Click on Settings across from Department ID Management
 
βˆ’
######Check Allow PIN setting
 
βˆ’
######Enter Department ID
 
βˆ’
######Make sure there is no check in Confirm Department ID
 
βˆ’
##MAC
 
βˆ’
###Drivers during install
 
βˆ’
####250 Sheet Drawer x2
 
βˆ’
####Finisher u-2
 
βˆ’
####Duplex Unit
 
βˆ’
####Check Department ID Management or Print Accounting
 
βˆ’
###Setup Presets in Printing
 
βˆ’
===Theater and Dance===
 
βˆ’
This printer is located on the print server. Please visit [[Managed Software Center]] or Windows [[Software Center]].
 
βˆ’
 
 
βˆ’
Theater 126 is installed via DNS name.
 
βˆ’
 
 
βˆ’
 
 
βˆ’
==Managed Printer Troubleshooting==
 
βˆ’
 
 
βˆ’
 
 
βˆ’
===Problem: The following login prompt is displayed when printing===
 
βˆ’
[[File:Osxcupslogin.png]]
 
βˆ’
 
 
βˆ’
This issue can happen when the last login to the computer occurred while not connected to the ΒιΆΉΚΣΖ΅ network.  This issue can be resolved by performing any of the following steps while connected to the ΒιΆΉΚΣΖ΅ network:
 
βˆ’
 
 
βˆ’
*Lock the screen for the computer and unlock it again by entering your credentials
 
βˆ’
*Logout and back in to the computer
 
βˆ’
*Reboot the computer and login
 

Latest revision as of 08:41, 9 September 2016