Difference between revisions of "Technology after 鶹Ƶ"

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'''Quick to-do list'''
 
'''Quick to-do list'''
*Update your [/account/?pr=email&pr2=alternate alternate email address] 鶹Ƶ has on file.
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*Update your [/account/contact alternate email address] 鶹Ƶ has on file.
*Migrate your e-mail to [[GusMail]].
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*Copy important documents from your [[Home Directory]], [[Office 365]]/One Drive, and 鶹Ƶ [[Google Drive]] cloud documents to a personal [[Google Drive]] or to your computer's hard drive.
*Copy important documents from your [[Home Directory]] to [[Google Drive]] or to your computer's hard drive.
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*Review your Duo [/account/manageTwoFactor Two Factor Authentication] devices. Consider adding a backup device to your account.
  
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'''Other Links'''
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*[[Technology after 鶹Ƶ for Employees]]
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*[[Employee_Exit_Process_-_Technology]] for Supervisors and Managers
 
   
 
   
 
==Before you leave campus==
 
==Before you leave campus==
  
 
===E-mail===
 
===E-mail===
* Please visit the [https://gts.gac.edu/gts/tools/user/altemail.php GTS Tools Page] and modify/enter your alternate e-mail address (in the '''Profile''' section under '''Contact Info''').  This will help you [https://gts.gac.edu/gts/passwordreset/ reset your 鶹Ƶ password] if you forget it.
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* Please visit the [https://gustavus.edu/account/contact 鶹Ƶ User Settings page] and modify/enter your alternate e-mail address.  This will help you [https://gts.gac.edu/gts/passwordreset/ reset your 鶹Ƶ password] if you forget it.
 
 
* We recommend migrating your 鶹Ƶ e-mail to [[GusMail]]. GusMail will give you uninterrupted access to your 鶹Ƶ e-mail after graduation. This account will not be deactivated.
 
  
 
===Home Directory===
 
===Home Directory===
Copy your files from your [[Home Directory]] (Z: Drive) to a [[DVD]], [[USB flash drive]], [[external hard drive]], or to your personal computer before you leave campus. Another great option is moving these files to your 鶹Ƶ [[Google Drive]] account.
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Copy your files from your [[Home Directory]] (Z: Drive) to a [[USB flash drive]], [[external hard drive]], your personal Google account, or to your personal computer '''before you leave campus'''. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.
 
 
* Make sure to include your [[website]]. If you have a personal website you would like to keep, it is located in the [[www-docs]] folder.
 
* All [[lab computers]] have DVD-writers and USB ports. If you use a [[USB flash drive]] to store your files, lab computers have USB ports on the fronts and/or backs of the machines.
 
* Alumni (users whose accounts have passed the one year past graduation grace period) can download a zipped copy of their home directory by visiting the [https://gts.gac.edu/gts/tools/ Alumni 鶹Ƶ User Settings Page].
 
 
 
===Anti-virus===
 
Install a free anti-virus product such as [[Microsoft Security Essentials]] or purchase another anti-virus product. You have many choices, but a few of the big name products are [[McAfee]], [[Symantec]], and [[Norton]]. If you have [[Windows 8]], you can skip this, as Windows 8 has a built-in anti-virus, [[Windows Defender]].
 
 
 
* Uninstall the 鶹Ƶ Symantec anti-virus or any other antivirus software that may be on your computer.
 
* Install the new anti-virus product you purchased/downloaded.
 
* Be sure to set up the new virus software to run [[Live Updates]] automatically. This ensures that your program will always be protected against the latest viruses.
 
 
 
===Discounted software===
 
Purchase [[software]] packages and computers at [[academic pricing]] while you are still eligible. Once you graduate, you will spend a lot more money for the same products.
 
====Adobe Products====
 
鶹Ƶ Students and Faculty can buy Adobe Software at a reduced cost for their personal computers.
 
 
 
Please visit: [http://www.logisoft.com/gac logisoft]
 
  
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===Academic Resources===
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Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.
 
====Microsoft Office====
 
====Microsoft Office====
If you haven't purchased the [[Microsoft Office Suite]], you can still buy it for academic pricing while you are still registered as a student. You can buy this at many retail stores, or you can buy it online at places such as Amazon.com. If you have downloaded the free [[Office 365]] offered through 鶹Ƶ, your subscription will end after graudation in August.
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If you have downloaded the free [[Office 365]] offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personal[[Google Drive]].
  
===Purchasing a new computer===
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If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.  
鶹Ƶ does not sell computers to students, but does maintain a relationship with [http://www.apple.com Apple, Inc.], [http://lenovo.com Lenovo], [http://dell.com Dell], and [http://hp.com HP] allowing students to purchase machines at an educational discount direct from the vendor.
 
  
*Please visit the [http://www.appleeducationaffiliates.com/t.aspx?kbid=1367&p=http%3a%2f%2fstore.apple.com%2fus-hed%2fgo%2fhome%3fcid%3dAOS-US-CAMPUS-ED%26aosid%3dp211%26kbid%3d1367%26m%3d10%26i%3d&m=10 Apple Store for Education Website] or call 1-800-My-APPLE.
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If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these [https://support.office.com/en-ca/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 instructions].
*Please visit the [http://shoplenovo.i2.com/SEUILibrary/controller/e/usstudents/StdAffinityPortal/en_US/StdAffinity:Home?affinity=usstudents Lenovo Website] or call 1-877-222-6426.
 
*Please visit the [https://www.shopping.hp.com/webapp/shopping/saveAPPCustomer.do;HHOJSID=15c4KmpTqYlpwNkv1cGwkvJz38SWFSDrGvF85x7zqysr30gCQB1X!769079966?schoolIdName=01576296|GUSTAVUS%20ADOLPHUS%20COLLEGE, HP Academy Registration Website] or call 1-888-999-4747.
 
* Please visit the [http://Dell.com/鶹Ƶ Dell University]
 
  
 
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====Other Academic Software and Resources====
'''Note: '''Almost all vendors have educational discounts for students.  All you have to do is ask.
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Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, [[Virtual Lab]] and others) and library resources will end during the summer of your graduation year.
  
 
===Questions===
 
===Questions===
 
If you have any questions, please contact the [[Technology Helpline]] (507-933-6111).
 
If you have any questions, please contact the [[Technology Helpline]] (507-933-6111).
 +
----
  
 
==After graduation==
 
==After graduation==
 
===Checking email===
 
===Checking email===
If you have migrated your e-mail to [[GusMail]], you can continue to [http://gusmail.gustavus.edu check your 鶹Ƶ e-mail].
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GusMail users can [http://gusmail.gustavus.edu check e-mail here]. (gusmail.gac.edu)
  
===Accessing files===
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===Transcripts===
After graduation, you have a year to copy your Home Directory files to another location. After that year, you are able to download a ZIP file of these files at our [https://gts.gac.edu/gts/tools Alumni 鶹Ƶ User Settings Page].  Please see [[Alumni Home Directory Access]] for help or assistance.
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鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: https://gustavus.edu/registrar/transcripts.php
 +
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===Transcripts===
 
Yes, if you know your Webadvisor password, you will be able to access your unofficial transcript. You will need to contact the Registrar directly for a copy of your official transcript. Please visit this link for more information on how to obtain your transcript. /registrar/transcripts.php
 
 
==Frequently Asked Questions==  
 
==Frequently Asked Questions==  
  
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===After I graduate, how long do I have access to my 鶹Ƶ account?===  
 
===After I graduate, how long do I have access to my 鶹Ƶ account?===  
If you have migrated your e-mail to [[GusMail]], your email will continue to work. Your 鶹Ƶ password will continue to log into the 鶹Ƶ website after graduation.
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GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.
  
===What happens to my e-mail and files that are still on my 鶹Ƶ account after that one year?===
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After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your [http://google.gustavus.edu 鶹Ƶ Google Drive] and [http://docs.gac.edu 鶹Ƶ Google Calendar] accounts.
  
Alumni (users whose accounts have passed the one year past graduation grace period) can download a zipped copy (.zip file) of their home directory and e-mail inbox by visiting the [https://gts.gac.edu/gts/ GTS Tools Page].  Please see:  [[Alumni Home Directory Access]] for help or assistance.
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===How do I get an official transcript after I graduate?===
 
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The Registrar's Office (https://gustavus.edu/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni. You have two options for requesting transcripts:
====鶹Ƶ Google Drive and 鶹Ƶ Google Calendar====
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*Paper - A paper transcript can be requested from the Registrar’s Office
After graduating, as long as you know your 鶹Ƶ username and e-mail password, you will have access to your [http://google.gustavus.edu 鶹Ƶ Google Drive] and [http://docs.gac.edu 鶹Ƶ Google Calendar] accounts.
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*Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.  
 
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For more information on transcript requests, please see:  /registrar/transcripts.php
===Can I view my transcript online after I graduate?===
 
Yes, if you know your Webadvisor password, you will be able to access your unofficial transcript. You will need to contact the Registrar directly for a copy of your official transcript. Please visit this link for more information on how to obtain your transcript. /registrar/transcripts.php
 
  
 
===I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?===
 
===I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?===
Yes. This is called forwarding your e-mail. If you visit the [https://gts.gac.edu/gts/tools GTS Tools Page], you will find a link called Forward your e-mail.  In the field that is provided on this page, please type in the new e-mail address that you would like the 鶹Ƶ e-mail to be forwarded to. Please read the warning on this page. If the new e-mail account does not work properly, the forwarded 鶹Ƶ e-mail will be lost. You can only setup forwards as long as your account is active, and we will continue to forward your e-mail, indefinitely.
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For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting https://gusmail.gac.edu or configuring your GusMail account through the GMail app on your mobile devices.
 
 
===Does my quota still apply after graduation?===
 
If you have migrated your e-mail to [[GusMail]], you have no e-mail quota. GusMail has unlimited e-mail storage.
 
 
 
====See also====
 
* [https://gts.gac.edu/gts/tools/user/check-usage.php Check My Quota] - For non-GusMail users.
 
* [/account/?pr=email&pr2=spam Manage my SPAM] - For non-GusMail users.
 
  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
Yes, you are able to access your files stored in your MyData folder from anywhere, granted that you have an Internet connection. Log on to the 鶹Ƶ Webmail service, https://webmail.gac.edu and click on '''File Manager'''. These links are found on the left side of the [[Webmail]] interface. You then will be able to browse your Home Directory/MyData files. You can download files by clicking the little picture of a disk.
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Remote and on campus access to your home directory ends when you graduate.  If you need access to files from your [[Home Directory]], please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
  
 
===Am I still able to use the 鶹Ƶ Search after graduation?===  
 
===Am I still able to use the 鶹Ƶ Search after graduation?===  
Yes, as long as your 鶹Ƶ account is fully active, you will have access to the online 鶹Ƶ Search.
+
Yes, you will have access to the online 鶹Ƶ Search.
 
 
===Do I need to uninstall 鶹Ƶ Antivirus before installing the new virus protection?===
 
Yes, you will need to uninstall the 鶹Ƶ Antivirus/Symantec Client Security before installing your new virus protection. Installing a new virus protection program while having another one installed can be very risky and is not advised. It can cause significant problems with your operating system.
 
 
 
===How do I uninstall the 鶹Ƶ AntiVirus Software?===
 
 
 
* Go to the Start Button→Control Panel→Add/Remove Programs
 
* Click on each of these items (LiveReg, Norton Antivirus/Symantec Antivirus, Live Update, Symantec Endpoint Protection) and click Remove.
 
 
 
Note: It is recommended that you uninstall and install virus protection while you are not connected to the Internet.
 
 
 
===Where do I go to find Spyware protection?===
 
There are some programs that you can purchase in retail stores like Best Buy, however, many companies have free versions that are easily accessible on the Internet. Here are a few programs that we use on a regular basis: [http://malwarebytes.org Malwarebytes], AdAware Personal, Spybot - Search and Destroy, and Spy Sweeper. Make sure that you keep these programs updated. You will need to do it manually. The paid versions of these programs will do the updating for you.
 
  
 
===I am in need of serious computer help. Where should I go?===  
 
===I am in need of serious computer help. Where should I go?===  
Because there are many businesses that provide support in case of serious computer problems, checking out the Yellow Pages or the local newspaper is a good place to start. It is also recommended to ask people in the area for a recommendation.  
+
There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.  
  
 
However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.
 
However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.

Latest revision as of 13:57, 13 April 2022

Congratulations from Technology Services! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you.

Quick to-do list


Other Links

Before you leave campus

E-mail

  • Please visit the 鶹Ƶ User Settings page and modify/enter your alternate e-mail address. This will help you if you forget it.

Home Directory

Copy your files from your Home Directory (Z: Drive) to a USB flash drive, external hard drive, your personal Google account, or to your personal computer before you leave campus. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.

Academic Resources

Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.

Microsoft Office

If you have downloaded the free Office 365 offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personalGoogle Drive.

If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.

If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these .

Other Academic Software and Resources

Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, Virtual Lab and others) and library resources will end during the summer of your graduation year.

Questions

If you have any questions, please contact the Technology Helpline (507-933-6111).


After graduation

Checking email

GusMail users can . (gusmail.gac.edu)

Transcripts

鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: /registrar/transcripts.php


Frequently Asked Questions

Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

After I graduate, how long do I have access to my 鶹Ƶ account?

GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.

After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your and accounts.

How do I get an official transcript after I graduate?

The Registrar's Office (/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni. You have two options for requesting transcripts:

  • Paper - A paper transcript can be requested from the Registrar’s Office
  • Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.

For more information on transcript requests, please see: /registrar/transcripts.php

I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?

For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting or configuring your GusMail account through the GMail app on your mobile devices.

Is it possible to access my Home Directory/MyData from off-campus?

Remote and on campus access to your home directory ends when you graduate. If you need access to files from your Home Directory, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

Am I still able to use the 鶹Ƶ Search after graduation?

Yes, you will have access to the online 鶹Ƶ Search.

I am in need of serious computer help. Where should I go?

There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.

However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.