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| − | ==Installing academic lab printers on a Windows PC==
| + | #REDIRECT [[Daylight Savings]] |
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| − | ===Windows Vista/7===
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| − | *Click '''Start'''
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| − | *In the search box, Enter '''\\printers.gustie.gac.edu'''
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| − | [[Image:printingvista.jpg]]
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| − | *Now a list of printers will show up. Just double click the printer you want to install then wait for it to install.
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| − | [[Image:printingvista2.jpg]]
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| − | ===Printer List===
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| − | {| class="fancy"
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| − | !align="center"| Printer
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| − | ! align="center" | Printer Name to Enter
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| − | |align="center"|Olin Color|| align="center"|\\printers.gustie.gac.edu\Olin124ColorPrinter
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| − | |align="center"| Olin Black and White|| align="center"|\\printers.gustie.gac.edu\Olin124Printer
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| − | | align="center"|Mattson Color|| align="center"|\\printers.gustie.gac.edu\Mattson106ColorPrinter
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| − | | align="center"|Mattson Black and White || align="center"|\\printers.gustie.gac.edu\Mattson106Printer
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| − | | align="center"|Confer Digital Arts Color|| align="center"|\\printers.gustie.gac.edu\Confer230ColorPrinter
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| − | | align="center"|Confer Digital Arts Black and White || align="center"|\\printers.gustie.gac.edu\Confer230Printer
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| − | | align="center"|Nobel GIS Lab Color|| align="center"|\\printers.gustie.gac.edu\Nobel111ColorPrinter
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| − | | align="center"|Nobel GIS Lab Black and White || align="center"|\\printers.gustie.gac.edu\Nobel111Printer
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| − | | align="center"|Library Color Printer|| align="center"|\\printers.gustie.gac.edu\LibraryLabColorPrinter
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| − | | align="center"|Library Black and White Printer (Romeo/Juliet) || align="center"|\\printers.gustie.gac.edu\RomeoJulietPrinters
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| − | | align="center"|Library Black and White Printer (Ophelia (lower level)) || align="center"|\\printers.gustie.gac.edu\OpheliaPrinter
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| − | | align="center"|Library Black and White Printer (Library BI2 Classroom) || align="center"|\\printers.gustie.gac.edu\LibraryBI2Printer
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| − | |}
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| − | ===Troubleshooting===
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| − | '''Problem: I receive an error when it tries to install the printer driver.'''
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| − | #Click '''Start->Control Panel'''
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| − | #Double click on '''Printers'''
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| − | #Delete any old 鶹Ƶ Printers from this list
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| − | #Right Click anywhere in this window and select '''Run as administrator->Server Properties''' [[Image:vistaprinttrouble.jpg]]
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| − | #Select the '''Drivers''' tab and remove any HP LaserJet 4350 Drivers. If you don't have any other printers install remove all HP drivers. Close out of this window when you are done [[Image:vistaprinttrouble2.jpg]]
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| − | #Right Click on the '''Taskbar''' and click on '''Task Manager''' [[Image:vistaprinttrouble3.jpg]]
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| − | #Select the '''Processes''' tab from Task Manager and click on '''Show processes from all users''' | |
| − | #Now in the new '''Task Manager''' window select '''File->New Task'''
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| − | #In this dialog enter the full path to the printer you wish to install. For example the image below shows the path for the ArborView East printer [[Image:vistaprinttrouble4.jpg]]
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| − | ==Installing academic lab printers on a Macintosh==
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| − | Click the following link to download the academic lab printer installer.
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| − | [https://greg.gac.edu/download/mac/printing/AcademicPrinters2009.dmg Macintosh Academic Lab Printers]
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| − | Once the file is downloaded, double click on it.
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| − | [[Image:MacPrinter2.png]]
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| − | Open the installer and it will bring you to the installation window. Click continue.
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| − | [[Image:Printerinstall.png]]
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| − | '''The next step applies for Mac OS 10.4 (Tiger) users only. Mac OS 10.5 (Leopard) users may skip to the next step.''' Select the Macintosh HD as the destination. Click continue.
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| − | [[Image:Tigerpacademic_copy.jpg]]
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| − | Next you will see a window with the list of printers. Uncheck any printers you DO NOT want installed or will not be using. Click Continue.
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| − | [[Image:AcademicPrinterList.png]]
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| − | Click Install on the next window.
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| − | [[Image:PrinterSizeAcademic.png]]
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| − | A box will show up asking for your computer's username and password. Once you click "OK," the computer will install the printers and they will be ready to use.
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| − | [[Image:MacPrinter7.png]]
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| − | ===Checking printers and setting the default===
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| − | Now you can verify that your printers installed and set a default. Go to System Preferences and then click on the Print and Fax button. The following window will appear.
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| − | [[Image:MacPrinter8.png]]
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| − | If you want to set a default printer, simply click by Default Printer and select the printer you want to use. Once you've done this, you can close out the window and start printing.
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| − | [[Image:MacPrinter9.png]]
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| − | ===Troubleshooting===
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| − | '''Problem: I can't get the installer downloaded. Instead a web page of garbled text is displayed.'''
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| − | Solution: Right-click the download link and choose ''Save File As'' or ''Save Linked File As'' depending on your browser. Save the downloaded file someplace accessible on your computer like the Desktop and proceed with the instructions.
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| − | This may mean your browser is not properly installed. This is most common with Mozilla Firefox. For more information about installing Mac OS X software refer to http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X
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| − | '''Problem: I receive an error message: "Your system software should be updated to 10.4.11 or higher to properly utilize the new printers. Navigate to the Apple Menu / Software Update and follow the directions to update your software."'''
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| − | Solution: In order to properly utilize the printers at 鶹Ƶ, you should ensure your operating system is up to date. You can check what version of the operating system you have by navigating to the '''Apple Menu / About This Mac'''. You should see Version 10.x.x.
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| − | For version 10.4.x navigate to the '''Apple Menu / Software Update''' to download all the free updates.
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| − | For a version prior to 10.4.x you will need to contact the Technology Helpline at x6111 for alternative methods of installing the printers.
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| − | '''Problem: I receive an error message: "These printers requires additional drivers not installed on your computer. Please download them at: https://greg.gac.edu/download/mac/printing/hpdrivers.dmg"'''
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| − | Solution: You do not have the printer drivers needed to use the 鶹Ƶ printers. Click on the above link to download the free drivers. Install the drivers and try running the printer installer again.
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| − | [[Category:Policies]]
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| − | [[Category:Printing]] | |