Difference between revisions of "Technology after 鶹Ƶ"

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Congratulations from [[GTS|Technology Services]]! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you. Along with making sure you get the okay from the [[Registrar]] announcing that you will indeed be receiving your diploma, it is time to think about '''technology after 鶹Ƶ'''. If you have been using your [[e-mail]] account or [[Home Directory]] to save pictures, messages from friends, important papers from classes, then it is time to think about moving your e-mails and data to a new location. '''You will have one year (after graduation) of access to your account to check your 鶹Ƶ e-mail and your Home Directory.''' That first year out of college goes by fast!
+
Congratulations from [[GTS|Technology Services]]! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you.  
  
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Good luck to you all!
+
'''Quick to-do list'''
 +
*Update your [/account/contact alternate email address] 鶹Ƶ has on file.
 +
*Copy important documents from your [[Home Directory]], [[Office 365]]/One Drive, and 鶹Ƶ [[Google Drive]] cloud documents to a personal [[Google Drive]] or to your computer's hard drive.
 +
*Review your Duo [/account/manageTwoFactor Two Factor Authentication] devices. Consider adding a backup device to your account.
  
 +
 +
'''Other Links'''
 +
*[[Technology after 鶹Ƶ for Employees]]
 +
*[[Employee_Exit_Process_-_Technology]] for Supervisors and Managers
 
   
 
   
 
==Before you leave campus==
 
==Before you leave campus==
  
 
===E-mail===
 
===E-mail===
−
* Please visit the [https://gts.gac.edu/gts/tools/user/altemail.php GTS Tools Page] and modify/enter your alternate e-mail address (in the '''Profile''' section under '''Contact Info''').  This will help you [https://gts.gac.edu/gts/passwordreset/ reset your 鶹Ƶ password] if you forget it.
+
* Please visit the [https://gustavus.edu/account/contact 鶹Ƶ User Settings page] and modify/enter your alternate e-mail address.  This will help you [https://gts.gac.edu/gts/passwordreset/ reset your 鶹Ƶ password] if you forget it.
−
 
 
−
'''Your e-mail account and home directory will remain active for one year after graduation.''' 2013 Graduates will have active e-mail accounts until the summer of 2014.
 
−
 
 
−
* If you decide to switch to a new e-mail provider after graduation, make sure you [[forward]] your 鶹Ƶ e-mail to your new e-mail address and let people know your new address. People will still be able to send you e-mail at your 鶹Ƶ address forever, when you have your e-mail forwarded. If you haven't set up a forward, after one year, when people e-mail your 鶹Ƶ account, it will be returned to them as undeliverable. To best avoid complications regarding your 鶹Ƶ e-mail, '''please forward your 鶹Ƶ e-mail at your earliest convenience.'''
 
−
 
 
−
* If you decide to keep using your 鶹Ƶ e-mail after graduation, please make sure you keep the account under quota and in good order (delete unnecessary messages, empty your trash regularly, save pictures to your computer, etc).  You can [[forward]] your 鶹Ƶ e-mail to another account at any time, by visiting the [https://gts.gac.edu/gts/tools/ GTS Tools] pages. Many of the Internet e-mail providers such as Yahoo and Google offer e-mail accounts with plenty of storage.
 
−
 
 
−
 
 
−
After that year, you will need to decide if you want to continue using the 鶹Ƶ e-mail account or to [[forward]] your 鶹Ƶ e-mail to a different address.  Recent graduates (2005 and later) have been offered a program that extends the use of their e-mail accounts for an annual fee.  For $25 per year, accounts will remain fully active.  Please see [http://www.gustavus.edu/gts/Alumni_Email_Account_Options Alumni E-mail Options] for details.
 
  
 
===Home Directory===
 
===Home Directory===
−
Copy your files from your Home Directory (Z: Drive) to a [[DVD]], [[USB flash drive]], [[external hard drive]], or to your personal computer before you leave campus.
+
Copy your files from your [[Home Directory]] (Z: Drive) to a [[USB flash drive]], [[external hard drive]], your personal Google account, or to your personal computer '''before you leave campus'''. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.
−
 
 
−
* Make sure to include your [[website]]. If you have a personal website you would like to keep, it is located in the [[www-docs]] folder.
 
−
* All [[lab computers]] have DVD-writers and USB ports. If you use a [[USB flash drive]] to store your files, lab computers have USB ports on the fronts and/or backs of the machines.
 
−
* Alumni (users whose accounts have passed the one year past graduation grace period) can download a zipped copy of their home directory by visiting the [https://gts.gac.edu/gts/tools/ GTS Tools Page].
 
−
 
 
−
===Anti-virus===
 
−
Purchase a new [[anti-virus]] program or install a free anti-virus product such as Microsoft Security Essentials. You have many choices, but a few of the big name products are [[McAfee]], [[Symantec]], and [[Norton]].
 
−
 
 
−
* Uninstall the 鶹Ƶ Symantec anti-virus or any other antivirus software that may be on your computer.
 
−
* Install the new anti-virus product you purchased/downloaded.
 
−
* Be sure to set up the new virus software to run [[Live Updates]] automatically. This ensures that your program will always be protected against the latest viruses.
 
−
 
 
−
===Windows Updates===
 
−
If you are using a [[Windows]]-based computer, make sure you have your computer downloading and installing [[Windows Update|Windows Updates]] automatically. This will also help prevent viruses from exploiting your computer. This is something your computer should be doing automatically already.
 
−
 
 
−
===Apple Updates===
 
−
If you are using an [[Apple]]-based computer, Software Update should launch automatically when new updates come out, but if you would like to double check, visit [[Software Update]] for further instructions.
 
−
 
 
−
===Discounted software===
 
−
Purchase [[software]] packages and computers at [[academic pricing]] while you are still eligible. Once you graduate, you will spend a lot more money for the same products.
 
−
====Adobe Products====
 
−
鶹Ƶ Students and Faculty can buy Adobe Software at a reduced cost for their personal computers.
 
−
 
 
−
Please visit: [http://www.logisoft.com/gac logisoft]
 
  
 +
===Academic Resources===
 +
Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.
 
====Microsoft Office====
 
====Microsoft Office====
−
If you haven't purchased the [[Microsoft Office Suite]], you can still buy it for academic pricing while you are still registered as a student. You can buy this at many retail stores, or you can buy it online at places such as Amazon.com.
+
If you have downloaded the free [[Office 365]] offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personal[[Google Drive]].
  
−
===Purchasing a new computer===
+
If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.  
−
鶹Ƶ does not sell computers to students, but does maintain a relationship with [http://www.apple.com Apple, Inc.], [http://lenovo.com Lenovo] and [http://hp.com HP] allowing students to purchase machines at an educational discount direct from the vendor.
 
  
−
*Please visit the [http://www.appleeducationaffiliates.com/t.aspx?kbid=1367&p=http%3a%2f%2fstore.apple.com%2fus-hed%2fgo%2fhome%3fcid%3dAOS-US-CAMPUS-ED%26aosid%3dp211%26kbid%3d1367%26m%3d10%26i%3d&m=10 Apple Store for Education Website] or call 1-800-My-APPLE.
+
If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these [https://support.office.com/en-ca/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 instructions].
−
*Please visit the [http://shoplenovo.i2.com/SEUILibrary/controller/e/usstudents/StdAffinityPortal/en_US/StdAffinity:Home?affinity=usstudents Lenovo Website] or call 1-877-222-6426.
 
−
*Please visit the [https://www.shopping.hp.com/webapp/shopping/saveAPPCustomer.do;HHOJSID=15c4KmpTqYlpwNkv1cGwkvJz38SWFSDrGvF85x7zqysr30gCQB1X!769079966?schoolIdName=01576296|GUSTAVUS%20ADOLPHUS%20COLLEGE, HP Academy Registration Website] or call 1-888-999-4747.
 
  
−
'''Note: '''Almost all vendors have educational discounts for students.  All you have to do is ask.
+
====Other Academic Software and Resources====
 +
Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, [[Virtual Lab]] and others) and library resources will end during the summer of your graduation year.
  
 
===Questions===
 
===Questions===
 
If you have any questions, please contact the [[Technology Helpline]] (507-933-6111).
 
If you have any questions, please contact the [[Technology Helpline]] (507-933-6111).
 +
----
 +
 +
==After graduation==
 +
===Checking email===
 +
GusMail users can [http://gusmail.gustavus.edu check e-mail here]. (gusmail.gac.edu)
 +
 +
===Transcripts===
 +
鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: /registrar/transcripts.php
 +
----
  
 
==Frequently Asked Questions==  
 
==Frequently Asked Questions==  
  
 
Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
 
Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
−
 
  
 
===After I graduate, how long do I have access to my 鶹Ƶ account?===  
 
===After I graduate, how long do I have access to my 鶹Ƶ account?===  
−
Your account will be active for one year after you graduate. '''You will be notified at least a month in advance of when your e-mail will be disabled.''' At that point, it is recommended that, if you haven't already done so, forward your 鶹Ƶ e-mail address to a different e-mail address.  
+
GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.
−
 
 
−
2005 and later graduates have been offered a pilot program for extending the use of their 鶹Ƶ e-mail account.  Please see [[Alumni Email Account Options]].
 
−
 
 
−
===What happens to my e-mail and files that are still on my 鶹Ƶ account after that one year?===
 
−
You will no longer have access to those e-mails and files. They will be deleted. We encourage you to save important e-mails and files before the year is up. This includes your personal 鶹Ƶ web page.
 
−
 
 
−
Alumni (users whose accounts have passed the one year past graduation grace period) can download a zipped copy (.zip file) of their home directory and e-mail inbox by visiting the [https://gts.gac.edu/gts/ GTS Tools Page].
 
  
−
====鶹Ƶ Google Drive and 鶹Ƶ Google Calendar====
+
After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your [http://google.gustavus.edu 鶹Ƶ Google Drive] and [http://docs.gac.edu 鶹Ƶ Google Calendar] accounts.
−
After graduating, as long as you know your 鶹Ƶ username and e-mail password, you will have access to your [http://google.gustavus.edu 鶹Ƶ Google Drive] and [http://docs.gac.edu 鶹Ƶ Google Calendar] accounts. You will have access to these services for a year after graduation.
 
  
−
===Is there any way that access to my e-mail/files can be extended?===
+
===How do I get an official transcript after I graduate?===
−
Yes, since 2005, graduates have been offered a pilot program which allows them to extend the use of their 鶹Ƶ e-mail account.  Please see [[Alumni Email Account Options]].
+
The Registrar's Office (https://gustavus.edu/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni.  You have two options for requesting transcripts:
−
 
+
*Paper - A paper transcript can be requested from the Registrar’s Office
−
===Can I view my transcript online after I graduate?===
+
*Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.  
−
No. You will need to contact the Registrar directly for a copy of your official transcript. Please visit this link for more information on how to obtain your transcript. /registrar/transcripts.php
+
For more information on transcript requests, please see:  /registrar/transcripts.php
−
 
 
−
===I recently subscribed to the local Internet Service Provider’s (ISP) DSL connection. I am using an e-mail client such as [[Mozilla Thunderbird]] or [[Apple Mail]]. How do I configure my e-mail client to use my new ISP’s e-mail address?===
 
−
 
 
−
You will need to read the documentation given to you by your new Internet Service Provider. This documentation will have the settings you need to setup the preferences for your new account. This documentation should be provided when you sign up for their service. You will need to be concerned with terms such as Outgoing Mail Server (SMTP), Incoming Mail Server (POP3 and IMAP), and SSL.
 
−
 
 
−
* [[Outgoing Mail Server]] ([[SMTP Server]])
 
−
* [[Incoming Mail Server]]
 
−
* [[POP3]]
 
−
* [[IMAP]]
 
−
* [[SSL]]
 
  
 
===I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?===
 
===I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?===
−
Yes. This is called forwarding your e-mail. If you visit the [https://gts.gac.edu/gts/tools GTS Tools Page], you will find a link called Forward your e-mail.  In the field that is provided on this page, please type in the new e-mail address that you would like the 鶹Ƶ e-mail to be forwarded to. Please read the warning on this page. If the new e-mail account does not work properly, the forwarded 鶹Ƶ e-mail will be lost. You can only setup forwards as long as your account is active, and we will continue to forward your e-mail, indefinitely.
+
For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting https://gusmail.gac.edu or configuring your GusMail account through the GMail app on your mobile devices.
−
 
 
−
===I have a Gmail account. How can I move all of my current 鶹Ƶ messages to my Gmail account?===
 
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#Log on to your Gmail account
 
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#Click Settings
 
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#Click Accounts and Import
 
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#Click Import Mail
 
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#Enter your 鶹Ƶ e-mail address
 
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#Enter your 鶹Ƶ e-mail password
 
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#Enter your 鶹Ƶ username under the '''POP username'''
 
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#Enter '''pop.gac.edu''' and edit the POP port to be '''995''' and check '''Use SSL'''.
 
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#Over the course of a few days, it will import your 鶹Ƶ e-mail into your Gmail inbox. This may or may not import all of your folders. You may need to move all messages to your inbox. This import will not keep your folder structure. If you would like it to keep it your folder structure, you should use a program such as Apple Mail or Mozilla Thunderbird.
 
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#Please login to your 鶹Ƶ account, verify all of the messages are gone from your 鶹Ƶ account.
 
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#This will NOT import messages from the 鶹Ƶ server that are over 10MB. You must save those attachments on your computer's hard drive.
 
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#Once the import is complete, you should [https://gts.gac.edu/gts/tools/user/forward.php forward your 鶹Ƶ e-mail] and turn off the importing of mail. '''(GMail--> Settings --> Accounts and Import)'''
 
−
#'''Please note that this process may take a couple of days depending the amount of mail you have in your 鶹Ƶ account.'''
 
−
 
 
−
===Does my quota still apply after graduation?===
 
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Yes, quotas still apply after graduation.  If you go over your quota, you will receive e-mails notifying you. If you find yourself unable to delete messages, move e-mail messages between folders, etc, it is most likely because you have exceeded your quota.
 
−
 
 
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If you have set up 鶹Ƶ Spam Filtering, please be sure to delete e-mail from your Filtered_by_GAC folder. Remember to empty your trash frequently.
 
−
 
 
−
====See also====
 
−
* [https://gts.gac.edu/gts/tools/user/check-usage.php Check My Quota]
 
−
* [https://wildcat.gac.edu/gts/tools/user/spamassassin.php Manage my SPAM]
 
  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
−
Yes, you are able to access your files stored in your MyData folder from anywhere, granted that you have an Internet connection. Log on to the 鶹Ƶ Webmail service, https://webmail.gac.edu and click on '''File Manager'''. These links are found on the left side of the [[Webmail]] interface. You then will be able to browse your Home Directory/MyData files. You can download files by clicking the little picture of a disk.
+
Remote and on campus access to your home directory ends when you graduate.  If you need access to files from your [[Home Directory]], please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
  
 
===Am I still able to use the 鶹Ƶ Search after graduation?===  
 
===Am I still able to use the 鶹Ƶ Search after graduation?===  
−
Yes, as long as your 鶹Ƶ account is fully active, you will have access to the online 鶹Ƶ Search.
+
Yes, you will have access to the online 鶹Ƶ Search.
−
 
 
−
===Do I need to get my own virus protection when I graduate?===
 
−
Yes. You must remove the Symantec Endpoint Protection that was provided to you under the site license agreement that 鶹Ƶ has with Symantec.
 
−
 
 
−
'''Please note: Beginning in the 2014-2015 academic year, 鶹Ƶ Technology Services will no longer offer Symantec Endpoint Protection for installation on personally-owned computers. Campus network users (Windows) will still be required to have a functional antivirus program installed on their computer. These programs include Norton, Kaspersky, etc. On Windows 8 machines, the standard Windows Defender program is recommended.'''
 
−
 
 
−
We recommend installing the free anti-virus solution provided by Microsoft:
 
−
 
 
−
[http://windows.microsoft.com/en-US/windows/products/security-essentials Microsoft Security Essentials]
 
−
 
 
−
===Do I need to uninstall 鶹Ƶ Antivirus before installing the new virus protection?===
 
−
Yes, you will need to uninstall the 鶹Ƶ Antivirus/Symantec Client Security before installing your new virus protection. Installing a new virus protection program while having another one installed can be very risky and is not advised. It can cause significant problems with your operating system.
 
−
 
 
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===How do I uninstall the 鶹Ƶ AntiVirus Software?===
 
−
 
 
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* Go to the Start Button→Control Panel→Add/Remove Programs
 
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* Click on each of these items (LiveReg, Norton Antivirus/Symantec Antivirus, Live Update, Symantec Endpoint Protection) and click Remove.
 
−
 
 
−
Note: It is recommended that you uninstall and install virus protection while you are not connected to the Internet.
 
−
 
 
−
===Where do I go to find Spyware protection?===
 
−
There are some programs that you can purchase in retail stores like Best Buy, however, many companies have free versions that are easily accessible on the Internet. Here are a few programs that we use on a regular basis: Malwarebytes, AdAware Personal, Spybot - Search and Destroy, and Spy Sweeper. You can find these programs by typing their names into a search engine such as Google. Make sure that you keep these programs updated. You will need to do it manually. The paid versions of these programs will do the updating for you.
 
  
 
===I am in need of serious computer help. Where should I go?===  
 
===I am in need of serious computer help. Where should I go?===  
−
Because there are many businesses that provide support in case of serious computer problems, checking out the Yellow Pages or the local newspaper is a good place to start. It is also recommended to ask people in the area for a recommendation.  
+
There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.  
  
 
However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.
 
However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.

Latest revision as of 13:57, 13 April 2022

Congratulations from Technology Services! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you.

Quick to-do list


Other Links

Before you leave campus

E-mail

  • Please visit the 鶹Ƶ User Settings page and modify/enter your alternate e-mail address. This will help you if you forget it.

Home Directory

Copy your files from your Home Directory (Z: Drive) to a USB flash drive, external hard drive, your personal Google account, or to your personal computer before you leave campus. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.

Academic Resources

Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.

Microsoft Office

If you have downloaded the free Office 365 offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personalGoogle Drive.

If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.

If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these .

Other Academic Software and Resources

Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, Virtual Lab and others) and library resources will end during the summer of your graduation year.

Questions

If you have any questions, please contact the Technology Helpline (507-933-6111).

After graduation

Checking email

GusMail users can . (gusmail.gac.edu)

Transcripts

鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: /registrar/transcripts.php

Frequently Asked Questions

Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

After I graduate, how long do I have access to my 鶹Ƶ account?

GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.

After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your and accounts.

How do I get an official transcript after I graduate?

The Registrar's Office (/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni. You have two options for requesting transcripts:

  • Paper - A paper transcript can be requested from the Registrar’s Office
  • Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.

For more information on transcript requests, please see: /registrar/transcripts.php

I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?

For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting or configuring your GusMail account through the GMail app on your mobile devices.

Is it possible to access my Home Directory/MyData from off-campus?

Remote and on campus access to your home directory ends when you graduate. If you need access to files from your Home Directory, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

Am I still able to use the 鶹Ƶ Search after graduation?

Yes, you will have access to the online 鶹Ƶ Search.

I am in need of serious computer help. Where should I go?

There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.

However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.

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