Difference between revisions of "Incoming Student Technology FAQ"

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This is going to be a rough start. Let Wiki do its thing.
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{{Purchasing_a_computer}}
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==Purchasing a Computer==
 
−
===Do I need to bring a computer to campus?===
 
−
Most people bring computers to campus, however it is not absolutely necessary. If you are unsure of buying a computer, come to campus and wait a week. Then, ask yourself this question again.
 
−
 
 
−
===Should I get a laptop or a desktop computer?===
 
−
There are many advantages to buying a laptop. They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. With the added convenience of the [[GACwireless]] network, you'll be able to access the internet from a growing number of hotspots across campus. When problems arise, it's much easier to drop a laptop off at the [[Technology Helpline]] for repair, setup, or [[virus removal]] than a bulky desktop machine.
 
−
 
 
−
Laptops are, however, often more expensive than a comparable desktop. Their smaller size and portability often make them more prone to theft and damage.
 
−
 
 
−
We suggest that your choice reflect your own lifestyle, habits, and personal preferences.
 
−
 
 
−
===What kind of computer should I get? [[Apple]] or [[Windows]]?===
 
−
* Your platform choice should be determined by your relative comfort level and previous experience with each operating system. 鶹Ƶ owns and supports both platforms, so the decision is completely yours to make.
 
−
 
 
−
===Are there any type of computer purchasing programs at 鶹Ƶ?===
 
−
* You are able to purchase an Apple computer at an [[educational discount]] on-line.
 
−
 
 
−
While 鶹Ƶ does not have a "recommended model" for student PCs, we have put forth an exhaustive effort to determine the "correct" laptop for faculty and staff use, and have subsequently negotiated an excellent price.
 
−
 
 
−
We are able to offer the same significantly discounted price to 鶹Ƶ students.
 
−
 
 
−
The laptops we are purchasing for faculty and staff this year are [[Lenovo]] [[Thinkpads]] (formerly the IBM PC division)
 
−
* [[LENOVO THINKPAD T60]] 1951 - CORE DUO T2400 1.83 GHZ - 14.1
 
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* RAM: 512MB
 
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* Drives: 60 GB - Serial ATA-150 - 5400 rpm, CD-RW / DVD-ROM combo
 
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* Networking: Gigabit Ethernet, Wireless ABG
 
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* Battery Life (spec):  6hr
 
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* Dimensions (WxDxH): 12.2 in x 10 in x 1.2 in
 
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* Operating System: Microsoft Windows XP Professional
 
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* Manufacturer Warranty: 3 years warranty
 
−
 
 
−
Cost: 50 or 00 with accidental damage coverage
 
−
 
 
−
===Do I need to bring a [[wireless router]] to campus?===
 
−
No. Too many wireless access points within a certain area can generate a substantial amount of interference. For best performance, we recommend that students use the college's wireless, and forego bringing, or setting up their own.
 
−
 
 
−
===What are the minimum requirements for a computer at 鶹Ƶ?===
 
−
 
 
−
 
 
−
===What kind of computers do most people get?===
 
−
According to the results of the 2005 New Student Survey, computer ownership could be roughly broken down as follows:
 
−
 
 
−
* No Computer - 26 students - 5.31%
 
−
* [[Windows]] [[Laptop]] - 322 students - 65.71%
 
−
* Windows [[Desktop]] - 85 students - 17.35%
 
−
* [[Macintosh]] Laptop - 45 students - 9.18%
 
−
* Macintosh Desktop - 12 students - 2.45%
 
−
 
 
−
490 Total Surveyed
 
−
 
 
−
===What do I need to connect to the 鶹Ƶ network?===
 
−
To access the "wired" network, you will need an ethernet card (for most new computers this is standard), and an ethernet cable. Ethernet cables can be purchased on campus at the Book Mark for a very reasonable price. A length of 25' should be adequate for most students and situations.
 
−
 
 
−
To access the "wireless" network, you will need a computer with a built-in or external wireless card, and have sufficient proximity to a wireless signal.
 
  
 
==Software==
 
==Software==
 
===Things to do BEFORE you get to 鶹Ƶ!===
 
===Things to do BEFORE you get to 鶹Ƶ!===
−
#If using a PC with Windows, make sure your "Windows Updates" are current.
+
# If you are a Windows user, make sure your "Windows Updates" are current (visit [http://windowsupdate.microsoft.com Windows Update]).
−
#Ensure that your machine is protected from viruses by using a recent Anti-Virus client with up-to-date definitions.
+
# If you are a Macintosh user, run [[Software Update]], and apply all critical updates.
−
#Verify that you have all of the necessary software documentation, serial numbers, and installation CDs.
+
# Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
−
#During any transition, it's wise to make backups of any critical data.
+
# Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
 +
# During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup.
  
−
===Do we need Microsoft Office on our computers?===
+
===Get Microsoft Office Free===
  
−
At 鶹Ƶ, all faculty, staff, and employees use the [[Microsoft Office Suite]] on both [[Windows]] and [[Macintosh]] platforms.  
+
At 鶹Ƶ, all faculty, staff, and employees use the [[Microsoft Office Suite]] for [[Microsoft Windows|Windows]] or [[Macintosh]].  
  
−
Because Microsoft Office Suite is installed on every lab computer, it is not necessary for you to purchase it. However, for convenience, most students do choose to have it on their personal computers.
+
鶹Ƶ currently has Microsoft Office 365 available for free for all current active students.  Please visit our [https://gustavus.teamdynamix.com/TDClient/69/Portal/KB/ArticleDet?ID=385 Office 365 page] for more information.
  
−
If you decided not to purchase or install the Microsoft Office Suite you should always be mindful of potential problems. Compatibility issues often arise when using alternative software to create documents that are later e-mailed to professors, and others.
+
===What about Anti-Virus software?===
−
 
+
====Should I come with an anti-virus product?====
−
====Is there a student edition available?====
+
It is recommended that you use an anti-virus product before you come to campus. If you do not use the built-in Windows anti-virus product and use a different anti-virus software, please be sure your subscription is up-to-date.
−
Yes. A number of retail stores offer the student edition. In most cases, you will need proof of your status as a student in order to purchase this version.
 
−
 
 
−
====Should I have Microsoft Office preloaded with the new computer that I am going to order?====
 
−
If you are able to add the student edition of Microsoft Office to your order for a reasonable amount, then do so. If they don't offer the student edition, or you're concerned that the price is inflated, you can always purchase it separately elsewhere.
 
−
 
 
−
===Anti-Virus Software===
 
−
====Should we come with an anti-virus product?====
 
−
It is recommended that you use an anti-virus product before you come to campus. When you come to campus, you will need to remove your current product and install ours (there is no extra charge to you for this).
 
−
 
 
−
If you have purchased a subscription for an anti-virus product and would like to use that instead, please contact the [[Technology Helpline]] for instructions on registering your computer. '''Keep in mind, when your subscription is over, you must renew or uninstall your anti-virus software and install ours.'''
 
−
 
 
−
Nonetheless, we still highly recommend uninstalling your current software and installing ours. When you have our copy installed, you have a 4-year subscription instead of the typical 1-year subscription.
 
−
 
 
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Please remember that our ability to support you and your computer in the event of a problem is greatly enhanced when you are utilizing our standard anti-virus product.
 
  
 
====Does 鶹Ƶ provide anti-virus software?====
 
====Does 鶹Ƶ provide anti-virus software?====
−
Yes. 鶹Ƶ provides a full version of Symantec Anti-Virus for all incoming students. It is available for download during the online computer registration. '''You must uninstall your previous copy of any Anti-Virus software before installing our anti-virus.''' Failure to do so will result in software problems that may result in OS instability.
+
Windows 10 and Windows 11 have anti-virus included, 鶹Ƶ does not provide anti-virus software.
  
 
====What can I do to protect my computer from spyware?====
 
====What can I do to protect my computer from spyware?====
 +
The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer media downloading software, and other suspect "freeware," and "shareware" programs.
  
−
Symantec Anti-virus, the anti-virus software 鶹Ƶ provides to students, does provide some protection against spyware and adware, however, it is not perfect.
+
Use caution when installing software. Make sure your operating system, software and browser plug-ins are all up to date.  Use a long and unique password. 鶹Ƶ requires a passphrase of at least 15 characters.
−
 
 
−
The best way to avoid getting your computer infected with spyware and adware is by not installing "high-risk" applications like peer to peer music downloading software, and other suspect "freeware," and "shareware" programs.
 
−
 
 
−
===Is a firewall necessary?===
 
−
 
 
−
===What do most people have for software?===
 
  
 
==Connecting to the Internet==
 
==Connecting to the Internet==
−
===Recommended Connection===
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===Which connection method is recommended?===
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When connecting to the 鶹Ƶ network from your dorm room, we recommend using the "wired" connection as it provides a faster and more reliable Internet connection. You can consider wireless an added convenience when you're elsewhere on campus.
+
When connecting to the 鶹Ƶ network from your residence hall room, we recommend using the "wireless" connection.
  
 
===How many wired ports are in each room in the Residence Halls?===
 
===How many wired ports are in each room in the Residence Halls?===
−
This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per person. The wired ports are the recommended way for connecting your computer to the Internet while in the rooms. It is more reliable and faster than the wireless connections.
+
This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per room.
  
−
===Is there wireless in the Residence Halls?===
+
===Can I bring a [[router|wireless router]] to campus?===
−
Please see the link below first. In most residence halls, wireless connectivity is available.
+
No. Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.
−
====See also====
 
−
* [[Residence Hall Wireless Pilot Project]]
 
  
−
===Can I bring a wireless router to campus?===
+
===Where else is the wireless network?===
−
Due to the interference that can be caused by too many wireless access points in a small area, we recommend that students use the wireless provided by the college and NOT bring their own.
+
For an up-to-date listing of where the 鶹Ƶ wireless network is located, please visit [[鶹Ƶ Wireless Network]]. All buildings and many popular outdoor spaces have wireless available. [https://gts.blog.gustavus.edu/2020/09/10/outdoor-wifi-upgrades-expand-campus-coverage/ https://gts.blog.gustavus.edu/2020/09/10/outdoor-wifi-upgrades-expand-campus-coverage/]
  
−
===Where else is the wireless network?===
+
===How do I connect to the 鶹Ƶ network?===
−
For an up-to-date listing of where the [[GACwireless]] network is located, please visit http://wireless.gustavus.edu.
+
#Turn on your computer.
 +
#Connect to the '''鶹Ƶ''' wifi
  
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===How do I connect to the network?===
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====How many [[networked devices]] can I connect to the network?====
−
#Turn on the computer.
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You can connect as many as you would like.
−
#Plug your ethernet cord into the wall jack (the wide one).
 
−
#Open up a web browser.
 
−
#You should be automatically redirected to a registration screen.
 
−
#Follow the on-screen directions.
 
  
−
You may have to register your computer more than once. You will need to register your computer when you access the wireless network, the wired network, and when you plug your computer into any other buildings' network jacks.
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====How do I connect my [[video game console]] such as the Xbox or Playstation 5 to the Internet so I can use the online features?====
 +
Connect to the 鶹Ƶ wifi network or plug into the wired network. No registration needed.
  
−
====How many [[networked devices]] can I register?====
+
====Are there any devices that don't work well on the 鶹Ƶ network?====
−
You can register as many as you would like.
+
Due to the design of the [[Chromecast]]and the Amazon's [[Fire TV Stick]], these devices are not compatible with our network.
  
−
====How do I connect my [[XBox]] to the Internet so I can use the [[XBox Live]] feature?====
+
====Are there any streaming devices that you recommend?====
−
Please call the [[Technology Helpline]] to help you register this device as well as any other type of video game console on the 鶹Ƶ network. You will need to provide the [[MAC address]] of your [[XBox]] when calling.  
+
Devices such as a [[Smart TVs|Smart TV]], Blu-ray players, and the [[Apple TV]] work well on our network to stream Netflix, Hulu, etc. However, '''Screen-casting from a cell phone/tablet to the device currently isn't supported.'''
  
 
==Support==
 
==Support==
−
===Is there anybody to help me connect to the Internet when I come to campus?===
 
−
Yes, the [[Technology Helpline]] is here to help you! To contact us, dial 6111 on your campus phone or 507-933-6111 from your cell phone or from off-campus.
 
−
 
 
===Can the Helpline visit my room and help me connect to the 鶹Ƶ network?===
 
===Can the Helpline visit my room and help me connect to the 鶹Ƶ network?===
−
During Fall orientation for the first-year students, the Technology Helpline will visit the Residence Halls, visit your room, and offer connectivity help. They will also help install Windows Updates and install the 鶹Ƶ-provided Anti-Virus.
+
The [[Technology Helpline]] '''does not''' visit students' rooms. Please stop by Olin Hall for support.
  
−
During the rest of the year, the Technology Helpline does not visit students' rooms.
+
==Printing==
 +
===Do I have access to campus owned printers?===
 +
Yes, there are printers in the academic buildings that are available for you to print to from your personal computer in your room. Here are [https://gustavus.teamdynamix.com/TDClient/69/Portal/KB/ArticleDet?ID=929 instructions on configuring your personal computer] to print to the printer in the nearby building.
  
−
==Printing==
+
===Do I need a personal printer?===
−
===Do we need personal printers?===
+
We do not recommend bringing a personal printer to campus.  
−
It is not necessary that you purchase or bring a printer to campus if you would like to print just black and white. Please see the information located on [[HP Laserjet 4000]] to set up your computer to print to the [[residence hall]] printer.
 
  
−
If you need to print many things in color, such as pictures, it would be beneficial for you to bring a printer with you.
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===Are there any fees for printing at 鶹Ƶ?===
  
−
===Do we have access to campus owned printers?===
+
<table class="fancy">
−
Yes, there are printers in the [[Residence Halls]] that are available for you to print to from your personal computer in your room. Please read the information located on [[HP Laserjet 4000]] to learn how to configure your personal computer to print to the printer in your building.
 
  
−
===Is there any additional fees for printing in computer labs at 鶹Ƶ?===
+
    <tr>
−
No, printing to campus-owned printers in any of the computer labs is included in your 鶹Ƶ tuition.
+
      <th>Print Option</th>
 +
      <th>Cost per Page Printed</th>
 +
    </tr>
 +
    <tr>
 +
      <td> Single-Page B/W </td>
 +
      <td>    $0.07 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Two-Sided B/W </td>
 +
      <td>    $0.12 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Single-Page Color </td>
 +
      <td>    $0.25 </td>
 +
    </tr>
 +
    <tr>
 +
      <td> Two-Sided Color </td>
 +
      <td>    $0.50 </td>
 +
    </tr>
 +
</table>
  
 
==Other==
 
==Other==
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===Is theft of laptops a concern? What is 鶹Ƶ doing about this?===
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===When do I find out my username and password for my 鶹Ƶ e-mail account?===
−
===When do we find out our username and passwords for our 鶹Ƶ email accounts?===
+
 
 +
[[鶹Ƶ username|鶹Ƶ usernames]] and [[Password|passwords]] are created after you submit your deposit. If you do not receive this information, or have questions or problems, please contact the [[Technology Helpline]].
 +
 
 +
===Can I configure my 鶹Ƶ e-mail on my iPhone or Android?===
 +
Yes, definitely. Please use the Gmail mobile app, using your 鶹Ƶ credentials, from the App Store or the Google Play store.
 +
 
 
===Is there an online storage space for me to save my files?===
 
===Is there an online storage space for me to save my files?===
−
Yes, every student has an online storage space that they can access from anywhere. This includes anywhere that you have web access around the world. This is referred to your [[Home Directory]] or [[Z-Drive]].
+
Yes, 鶹Ƶ Google Drive cloud storage is available for all students. You can access your 鶹Ƶ Google Drive at https://drive.google.com. This website utilizes your 鶹Ƶ e-mail username and password. A great place to save papers and files.
 +
 
 +
===Are the classrooms technology-enhanced?===
 +
Yes, most classrooms have projection capabilities.
  
−
===Do I need a [[USB flash drive]]?===
 
−
===Are the classrooms technology-enchanced?===
 
 
===What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?===
 
===What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?===
−
===How does 鶹Ƶ manage e-mail spam?===
+
As a student, you will be able to check all of this by logging into [https://my.gustavus.edu My鶹Ƶ] with your 鶹Ƶ username and password.
−
===Is there a way to find out contact information for faculty, staff, and other students electronically?===
+
 
−
===Does 鶹Ƶ provide a legal file sharing programs such as [[Ruckus]]?===
+
===Is there a way to find contact information for faculty, staff, and other students?===
 +
 
 +
Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a [[鶹Ƶ username]] and [[Password|password]].
 +
 
 +
===What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?===
  
−
===Can I create and host a web page through 鶹Ƶ?===
+
There are computers for public use in the [[Library]]. Guests of the College may connect to the 鶹Ƶ wireless network. No registration needed.
−
===What public access for computing is available to students, parents, and guests of the college? Are there any cyber cafes?===
 
  
 
===Where are the computer labs?===
 
===Where are the computer labs?===
−
====See also====
 
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* [[Computer lab hours]]
 
  
−
[[Category:Frequently Asked Questions]]
+
We have [[computer labs]] in most [[academic buildings]].

Latest revision as of 09:30, 21 August 2024

Contents

Purchasing a computer

Do I need to bring a computer to campus?

鶹Ƶ does not require students to bring their own computers to campus, however, many choose to bring one. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

Should I get a laptop or a desktop computer?

There are many advantages to bringing a laptop to campus:

  • They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the Technology Helpline for quick help or virus removal than a bulky desktop machine.
  • With the convenience of the 鶹Ƶ Wireless Network, you'll be able to access the Internet anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:

  • Laptops are often more expensive than a comparable desktop.
  • Their smaller size and portability often make them more prone to theft and damage.
  • Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

What kind of computer should I get? Macintosh, Chromebook, or Windows?

Your platform choice should be determined by your relative comfort level and previous experience with each operating system. 鶹Ƶ owns and supports all platforms, so the decision is completely yours to make. If you are interested in a Google Chromebook, please see our Chromebook web page. Some textbooks come with software that is not web-based, where Chromebooks are not supported by the publisher. Please be aware that lower-end Chromebooks may not be satisfactory when using processor heavy apps such as Zoom.

Are there any computer purchasing programs at 鶹Ƶ?

鶹Ƶ does not sell computers to students, faculty or staff but does maintain a relationship with , , and allowing community members to purchase computers and supplies at an educational discount direct from the vendor. Please use the following links to ensure you receive educational pricing.

  • Please visit the or call 1-800-My-APPLE.
  • Please visit the .
  • Please visit the or call 1-800-987-3555.

Note: Almost all vendors have educational discounts for students, faculty and staff. All you have to do is ask.

FREE SOFTWARE Microsoft Office 365 is currently available for FREE to download for current 鶹Ƶ students and employees.

Also, community members are able to buy certain software and some hardware at educational discounts from stores and directly from their website such as Adobe Creative Suite (Photoshop, Dreamweaver, InDesign, etc). Remember to always ask for an academic discount. You might be asked to supply an ID or email address.

Do I need to bring a wireless router to campus?

No. Too many wireless access points in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the college's wireless. It is available in all residence halls.

Can I bring a streaming device to campus?

Yes, definitely! Please see our recommended streaming devices list - /gts/Streaming_Device. Devices such as a Smart TV, Smart Blu-ray players, Apple TVs, and the Nexus Player work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported. We recommend that when using these devices, you use an ethernet (RJ45) cable (provided free by Technology Services). If you haven't purchased a Blu-ray player or TV yet, look for a wired ethernet (RJ45) port on the back when purchasing.

What are the minimum requirements for the computer I bring to 鶹Ƶ?

Before connecting to the campus network, all computers must have current virus protection and up-to-date , along with the following list of minimum requirements:

Requirement Windows Macintosh
Operating System Windows 11 macOS 12 (Monterey)
Networking 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) access available in most campus spaces.
Anti-Virus Software Microsoft Security Essentials or Windows Defender (free, built into Windows 8/10)
Current Security Patches Run Software Update

What are the recommended specifications for my computer at 鶹Ƶ?

Recommendation Windows Macintosh
Operating System Windows 11 (any variety) macOS 13 (Ventura) or newer
RAM 16 GB or higher 16 GB or higher
Connectivity 5GHz Dual Band Wireless AC (aka A/B/G/N/AC or A/G/N/AC), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector)
Processor Current Gen Intel i5 M series processor
Hard Drive 256GB SSD or larger 256GB SSD or larger
Warranty 3 year warranty AppleCare Protection Plan


Generally the "business class" models are more durable and come with longer warranties.

Connecting to the 鶹Ƶ Wireless Network

There is no longer a registration process required to access the 鶹Ƶ wireless networks.

How do I have the best wireless network experience at 鶹Ƶ?

When buying a computer, double check that it comes with a 5GHz wireless card built-in. While Macintosh laptops come with them standard, most PC laptops do not come with 5GHz wireless cards in the preconfigured models in stores. Find out if you can order the laptop with a 5GHz wireless card, or purchase your computer straight from the manufacturer. Purchasing a 5GHz laptop

Software

Things to do BEFORE you get to 鶹Ƶ!

  1. If you are a Windows user, make sure your "Windows Updates" are current (visit ).
  2. If you are a Macintosh user, run Software Update, and apply all critical updates.
  3. Ensure that your machine is protected from viruses by using an Anti-Virus client with up-to-date definitions.
  4. Verify that you have all of the necessary software documentation, serial numbers, and installation media. Please bring these to campus with you.
  5. During any transition, it's wise to make backups of any critical data. We recommend a cloud-based backup.

Get Microsoft Office Free

At 鶹Ƶ, all faculty, staff, and employees use the Microsoft Office Suite for Windows or Macintosh.

鶹Ƶ currently has Microsoft Office 365 available for free for all current active students. Please visit our for more information.

What about Anti-Virus software?

Should I come with an anti-virus product?

It is recommended that you use an anti-virus product before you come to campus. If you do not use the built-in Windows anti-virus product and use a different anti-virus software, please be sure your subscription is up-to-date.

Does 鶹Ƶ provide anti-virus software?

Windows 10 and Windows 11 have anti-virus included, 鶹Ƶ does not provide anti-virus software.

What can I do to protect my computer from spyware?

The best way to avoid getting spyware and adware is by not installing "high-risk" applications like peer to peer media downloading software, and other suspect "freeware," and "shareware" programs.

Use caution when installing software. Make sure your operating system, software and browser plug-ins are all up to date. Use a long and unique password. 鶹Ƶ requires a passphrase of at least 15 characters.

Connecting to the Internet

Which connection method is recommended?

When connecting to the 鶹Ƶ network from your residence hall room, we recommend using the "wireless" connection.

How many wired ports are in each room in the Residence Halls?

This depends on the room that you are assigned. However, in most cases, for first-year students, it will be one per room.

Can I bring a wireless router to campus?

No. Using personal wireless routers will interfere with this network, therefore, we do not allow personal wireless routers.

Where else is the wireless network?

For an up-to-date listing of where the 鶹Ƶ wireless network is located, please visit 鶹Ƶ Wireless Network. All buildings and many popular outdoor spaces have wireless available.

How do I connect to the 鶹Ƶ network?

  1. Turn on your computer.
  2. Connect to the 鶹Ƶ wifi

How many networked devices can I connect to the network?

You can connect as many as you would like.

How do I connect my video game console such as the Xbox or Playstation 5 to the Internet so I can use the online features?

Connect to the 鶹Ƶ wifi network or plug into the wired network. No registration needed.

Are there any devices that don't work well on the 鶹Ƶ network?

Due to the design of the Chromecastand the Amazon's Fire TV Stick, these devices are not compatible with our network.

Are there any streaming devices that you recommend?

Devices such as a Smart TV, Blu-ray players, and the Apple TV work well on our network to stream Netflix, Hulu, etc. However, Screen-casting from a cell phone/tablet to the device currently isn't supported.

Support

Can the Helpline visit my room and help me connect to the 鶹Ƶ network?

The Technology Helpline does not visit students' rooms. Please stop by Olin Hall for support.

Printing

Do I have access to campus owned printers?

Yes, there are printers in the academic buildings that are available for you to print to from your personal computer in your room. Here are to print to the printer in the nearby building.

Do I need a personal printer?

We do not recommend bringing a personal printer to campus.

Are there any fees for printing at 鶹Ƶ?

Print Option Cost per Page Printed
Single-Page B/W $0.07
Two-Sided B/W $0.12
Single-Page Color $0.25
Two-Sided Color $0.50

Other

When do I find out my username and password for my 鶹Ƶ e-mail account?

鶹Ƶ usernames and passwords are created after you submit your deposit. If you do not receive this information, or have questions or problems, please contact the Technology Helpline.

Can I configure my 鶹Ƶ e-mail on my iPhone or Android?

Yes, definitely. Please use the Gmail mobile app, using your 鶹Ƶ credentials, from the App Store or the Google Play store.

Is there an online storage space for me to save my files?

Yes, 鶹Ƶ Google Drive cloud storage is available for all students. You can access your 鶹Ƶ Google Drive at . This website utilizes your 鶹Ƶ e-mail username and password. A great place to save papers and files.

Are the classrooms technology-enhanced?

Yes, most classrooms have projection capabilities.

What personal information can I view online - my grades, class schedules, degree progress, transcripts, or other information?

As a student, you will be able to check all of this by logging into with your 鶹Ƶ username and password.

Is there a way to find contact information for faculty, staff, and other students?

Yes, we have an online directory found at /search/. Faculty and staff information does not require a log-in. Student information is only available to those who have a 鶹Ƶ username and password.

What public access for computing is available to students, parents, and guests of the college? Are there any Internet cafes?

There are computers for public use in the Library. Guests of the College may connect to the 鶹Ƶ wireless network. No registration needed.

Where are the computer labs?

We have computer labs in most academic buildings.

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