Difference between revisions of "Technology after 鶹Ƶ"

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Congratulations from [[GTS|Technology Services]]! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to smell the roses. Along with making sure you get the okay from the [[registrar]] announcing that you will indeed be receiving your diploma, it is time to think about '''technology after 鶹Ƶ'''. If you have been using your [[e-mail]] account or [[Home Directory]] to save pictures, messages from friends, important papers from classes, then it is time to think about moving your e-mails and data to a new location. '''You will have one year of access to your account to check your 鶹Ƶ e-mail and your Home Directory.''' That first year out of college goes by fast! The sooner you shift to new services, the easier your life will be! Good luck to you all!
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Congratulations from [[GTS|Technology Services]]! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you.  
  
 +
'''Quick to-do list'''
 +
*Update your [/account/contact alternate email address] 鶹Ƶ has on file.
 +
*Copy important documents from your [[Home Directory]], [[Office 365]]/One Drive, and 鶹Ƶ [[Google Drive]] cloud documents to a personal [[Google Drive]] or to your computer's hard drive.
 +
*Review your Duo [/account/manageTwoFactor Two Factor Authentication] devices. Consider adding a backup device to your account.
 +
 +
 +
'''Other Links'''
 +
*[[Technology after 鶹Ƶ for Employees]]
 +
*[[Employee_Exit_Process_-_Technology]] for Supervisors and Managers
 
   
 
   
 
==Before you leave campus==
 
==Before you leave campus==
  
 
===E-mail===
 
===E-mail===
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Your E-mail account and home directory will remain active for one year after graduation.  After that year, you will need to decide if you want to continue using the 鶹Ƶ e-mail account or  to [[forward]] your 鶹Ƶ e-mail to a different address.  Recent graduates (2005 and later) have been offered a program that extends the use of their email accounts for an annual fee.  For $25 per year, accounts will remain active.  Please see [[http://www.gustavus.edu/gts/Alumni_Email_Account_Options Alumni E-mail Options]] for details.
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* Please visit the [/account/contact 鶹Ƶ User Settings page] and modify/enter your alternate e-mail address.  This will help you [https://gts.gac.edu/gts/passwordreset/ reset your 鶹Ƶ password] if you forget it.
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* If you decide to keep using your 鶹Ƶ e-mail after graduation, please make sure you keep the account under quota and in good order.  You can [[forward]] your 鶹Ƶ email to another account at any time, by visiting the GTS Tools pages.
 
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* If you decide to switch to a new e-mail after graduation, make sure you [[forward]] your 鶹Ƶ e-mail to your new e-mail address and let people know of your new address. People will still be able to send you email at your 鶹Ƶ address, when you have your email forwarded. If you haven't set up a forward, after one year, when people e-mail your 鶹Ƶ account, it will be returned to them as undeliverable.
 
  
 
===Home Directory===
 
===Home Directory===
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Copy your files from your Home Directory (Z: Drive) to a [[CD]], [[DVD]], [[USB flash drive]], or to your personal computer.
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Copy your files from your [[Home Directory]] (Z: Drive) to a [[USB flash drive]], [[external hard drive]], your personal Google account, or to your personal computer '''before you leave campus'''. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.
  
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* Make sure to include your [[website]]. If you have a personal website you would like to keep, it is located in the [[www-docs]] folder.  
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===Academic Resources===
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* All [[lab computers]] have CD-writers or DVD-writers and USB ports. If you use a [[USB flash drive]] to store your files, lab computers have USB ports on the fronts and/or backs of the machines.
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Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.
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* If you need help making a CD of your files, you can stop by the [[Technology Helpline]] or the Technology Services main office for help.
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====Microsoft Office====
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* 2005 and 2006 graduates can download a zipped copy of their home directory and email inbox by visiting the [https://gts.gac.edu/gts/tools/ GTS Tools Page].
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If you have downloaded the free [[Office 365]] offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personal[[Google Drive]].
  
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===Anti-virus===
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If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.  
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Purchase a new [[anti-virus]] program. You have many choices, but a few of the big name products are [[McAfee]], [[Symantec]], and [[Norton]].
 
  
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* Make sure you know how to uninstall the Symantec AntiVirus from 鶹Ƶ, and then install the one you purchased.  
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If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these [https://support.office.com/en-ca/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 instructions].
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* Be sure to set up the new virus software to run [[Live Updates]] automatically. This ensures that your program will always be protected against the latest viruses.
 
  
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===Windows Updates===
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====Other Academic Software and Resources====
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If you are using a [[Windows]]-based computer, make sure you have your computer downloading and installing [[Windows Update|Windows Updates]] automatically. This will also help prevent viruses from exploiting your computer. If you installed our Symantec Antivirus during 2006-2007, you will continue to get Windows Updates from 鶹Ƶ, even after you leave campus. If you wish to receive Windows Updates from Microsoft instead of connecting to the 鶹Ƶ Windows update server, a patch will soon be available for download.
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Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, [[Virtual Lab]] and others) and library resources will end during the summer of your graduation year.
  
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===Discounted software===
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===Questions===
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Purchase [[software]] packages and computers at [[academic pricing]] while you are still eligible. Once you graduate, you will spend a lot more money for the same products.
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If you have any questions, please contact the [[Technology Helpline]] (507-933-6111).
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+
----
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===Purchasing a new computer===
 
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Along with discounted software, students are also eligible for discounted computers. If you are thinking about buying a new computer, check out the academic deals that we have with [[Apple]].
 
  
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====Apple====
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==After graduation==
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Please visit the [http://store.apple.com/Catalog/US/Images/routingpage.html Apple Store for Education Website] or call 1-800-My-APPLE.
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===Checking email===
 +
GusMail users can [http://gusmail.gustavus.edu check e-mail here]. (gusmail.gac.edu)
  
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===Questions===
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===Transcripts===
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If you have any questions, please contact the [[Technology Helpline]] (x6111).
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鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: /registrar/transcripts.php
 +
----
  
 
==Frequently Asked Questions==  
 
==Frequently Asked Questions==  
  
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Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the [[Technology Helpline]] (x6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
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Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
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===After I graduate, how long do I have access to my 鶹Ƶ account?===  
 
===After I graduate, how long do I have access to my 鶹Ƶ account?===  
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Your account will be active for one year from the day you graduate. You will be notified, at least a month in advance of when your email will be disabled.
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GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.
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2005 and 2006 graduates have been offered a pilot program for extending the use of their 鶹Ƶ email account.  Please see [[Alumni Email Account Options]].
 
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===What happens to my e-mail and files that are still on my 鶹Ƶ account after that one year?===
 
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You will no longer have access to those e-mails and files. They will be deleted. We encourage you to save those e-mails and files before the one year is up. This includes your personal 鶹Ƶ web page.
 
  
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2005 and 2006 graduates can download a zipped copy (.zip file) of their home directory and email inbox by visiting the [https://gts.gac.edu/gts/ GTS Tools Page].
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After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your [http://google.gustavus.edu 鶹Ƶ Google Drive] and [http://docs.gac.edu 鶹Ƶ Google Calendar] accounts.
  
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===Is there any way that access to my e-mail/files can be extended?===  
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===How do I get an official transcript after I graduate?===
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Yes, 2005 and 2006 graduates have been offered a pilot program which allows them to extend the use of their 鶹Ƶ email account. Please see [[Alumni Email Account Options]].
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The Registrar's Office (/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni.  You have two options for requesting transcripts:
 +
*Paper - A paper transcript can be requested from the Registrar’s Office
 +
*Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.  
 +
For more information on transcript requests, please see:  /registrar/transcripts.php
  
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===Can I view my transcript online after I graduate?===
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===I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?===
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No. You will need to contact the Registrar directly for a copy of your official transcript. Please visit this link for more information on how to obtain your transcript. http://www.gustavus.edu/oncampus/registrar/transcripts.cfm
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For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting https://gusmail.gac.edu or configuring your GusMail account through the GMail app on your mobile devices.
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===I recently subscribed to the local Internet Service Provider’s (ISP) DSL connection. I am using an e-mail client such as [[Mozilla Thunderbird]] or [[Apple Mail]]. How do I configure my e-mail client to use my new ISP’s e-mail address?===
 
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You will need to read the documentation given to you by your new Internet Service Provider. This documentation will have the settings you need to setup the preferences for your new account. This documentation should be provided when you sign up for their service. You will need to be concerned with terms such as Outgoing Mail Server (SMTP), Incoming Mail Server (POP3 and IMAP), and SSL.
 
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* [[Outgoing Mail Server]] ([[SMTP Server]])
 
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* [[Incoming Mail Server]]
 
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* [[POP3]]
 
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* [[IMAP]]
 
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* [[SSL]]
 
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===I have a new e-mail account; can I set up my 鶹Ƶ email to be sent to this new address?===
 
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Yes. This is called forwarding your e-mail. If you visit the [https://gts.gac.edu/gts/tools GTS Tools Page], you will find a link called Forward your email.  In the field that is provided on this page, please type in the new e-mail address that you would like the 鶹Ƶ e-mail to be forwarded to. Please read the warning on this page. If the new e-mail account does not work properly, the forwarded 鶹Ƶ e-mail will be lost. You can only setup forwards as long as your account is active, and we will continue to forward your email, indefinitely.
 
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===Does my quota still apply after graduation?===
 
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Yes, quotas still apply after graduation.  If you go over your quota, you will receive e-mails notifying you. If you find yourself unable to log in to your e-mail account within a year of graduation, your account is most likely disabled, because of a quota violation. Please contact us via another e-mail account at [mailto:helpline@gustavus.edu helpline@gustavus.edu] or use the Contact Us link on the failed login screen when using [https://webmail.gac.edu 鶹Ƶ Webmail]. Please remember that your e-mail is included in your quota, so be sure to delete unnecessary messages and those with large attachments. If you have set up 鶹Ƶ Spam Filtering, please be sure to delete e-mail from your Filtered_by_GAC folder. Remember to empty your trash frequently.
 
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====See also====
 
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* [https://gts.gac.edu/gts/tools/user/check-usage.php Check My Quota]
 
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* [https://wildcat.gac.edu/gts/tools/user/spamassassin.php Manage my SPAM]
 
  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
 
===Is it possible to access my Home Directory/MyData from off-campus?===  
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Yes, you are able to access your files stored in your MyData folder from anywhere, granted that you have an Internet connection. Log on to the 鶹Ƶ Webmail service, https://webmail.gac.edu and click on '''My Account''', and then click on '''File Manager'''. These links are found on the left side of the [[Webmail]] interface. You then will be able to browse your Home Directory/MyData files. You can download these files by clicking the little picture of a disk with a red arrow pointing down.
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Remote and on campus access to your home directory ends when you graduate.  If you need access to files from your [[Home Directory]], please call the [[Technology Helpline]] (507-933-6111) or e-mail [mailto:helpline@gustavus.edu helpline@gustavus.edu]. We will be happy to assist!
  
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===Am I still able to use the 鶹Ƶ Gribly after graduation?===  
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===Am I still able to use the 鶹Ƶ Search after graduation?===  
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Yes, as long as your 鶹Ƶ account is active, you will have access to the online Gribly.
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Yes, you will have access to the online 鶹Ƶ Search.
  
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===Do I need to get my own virus protection when I graduate?===
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===I am in need of serious computer help. Where should I go?===  
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Yes. You must remove the Symantec Antivirus Corporate Edition that was provided to you under the site license agreement that 鶹Ƶ has with Symantec.
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There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.  
  
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===Do I need to uninstall 鶹Ƶ Antivirus before installing the new virus protection?===
+
However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.
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Yes, you will need to uninstall the 鶹Ƶ Antivirus/Symantec Client Security before installing your new virus protection. Installing a new virus protection program while having another one installed can be very risky and is not advised. It can cause significant problems with your operating system.
 
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===How do I uninstall the 鶹Ƶ AntiVirus Software?===
 
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* Go to the Start Button→Control Panel→Add/Remove Programs
 
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* Click on each of these items (LiveReg, Norton Antivirus/Symantec Antivirus, Live Update) and click Remove.
 
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Note: It is recommended that you uninstall and install virus protection while you are not connected to the Internet.
 
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===Where do I go to find Spyware protection?===
 
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There are some programs that you can purchase in retail stores like Best Buy and Circuit City, however, many companies have free versions that are easily accessible on the Internet. Here are a few programs that we use on a regular basis: AdAware Personal, Spybot - Search and Destroy, and Spy Sweeper. You can find these programs by typing their names into a search engine such as Google. Make sure that you keep these programs updated. You will need to do it manually.
 
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===I am in need of serious computer help. Where should I go?===
 
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Because there are many businesses that provide support in case of serious computer problems, checking out the Yellow Pages or the local newspaper is a good place to start. However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data from your hard drive before having your computer serviced.
 

Latest revision as of 13:57, 13 April 2022

Congratulations from Technology Services! Graduation is on the horizon and soon you will be moving on to new adventures – graduate school, a recently landed job, traveling, or just taking some time off to see where life takes you.

Quick to-do list


Other Links

Before you leave campus

E-mail

  • Please visit the 鶹Ƶ User Settings page and modify/enter your alternate e-mail address. This will help you if you forget it.

Home Directory

Copy your files from your Home Directory (Z: Drive) to a USB flash drive, external hard drive, your personal Google account, or to your personal computer before you leave campus. If you use Nebula or Locker, you most likely have files on your home directory. If you routinely use a lab computer to work on files, you may have files located on your home directory in the desktop or documents folders when connected to the lab computer or Virtual Lab.

Academic Resources

Purchase software packages and computers at academic pricing while you are still eligible. Once you graduate, you will spend more money for the same products.

Microsoft Office

If you have downloaded the free Office 365 offered through 鶹Ƶ, your subscription will end after graduation. You will need to download or move your 鶹Ƶ Office 365 online documents to your computer or to a personalGoogle Drive.

If you still plan to use Microsoft Office we recommend that you uninstall Office 365 and purchase a personal subscription to Office 365. It is available at many retail stores, or you can buy it online.

If you experience problems with installing or updating a copy of Microsoft Office, you will need to completely uninstall the copy of Office 365 you downloaded while at 鶹Ƶ. To do so, follow these .

Other Academic Software and Resources

Access to other academic software (Qualtrics, Hoonuit, ArcGIS, SPSS, Virtual Lab and others) and library resources will end during the summer of your graduation year.

Questions

If you have any questions, please contact the Technology Helpline (507-933-6111).

After graduation

Checking email

GusMail users can . (gusmail.gac.edu)

Transcripts

鶹Ƶ offers an electronic (secure, certified PDF) transcript delivery option via Parchment. Please visit this link for more information on how to obtain your transcript: /registrar/transcripts.php

Frequently Asked Questions

Here are some questions frequently asked by graduating seniors. If you have any other questions, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

After I graduate, how long do I have access to my 鶹Ƶ account?

GusMail accounts will continue to work. Your 鶹Ƶ User Account (e-mail) will remain active after graduation.

After graduating, as long as you know your 鶹Ƶ username and e-mail password, as well as your Duo Two Factor Authentication device, you will have access to your and accounts.

How do I get an official transcript after I graduate?

The Registrar's Office (/registrar/) at 鶹Ƶ supplies official transcripts for all 鶹Ƶ students and alumni. You have two options for requesting transcripts:

  • Paper - A paper transcript can be requested from the Registrar’s Office
  • Electronic - An electronic (secure, certified PDF) version can be requested using Parchment.

For more information on transcript requests, please see: /registrar/transcripts.php

I have a new e-mail account; can I set up my 鶹Ƶ e-mail to be sent to this new address?

For security reasons, email forwarding from your GusMail account is not an option. You can continue checking your 鶹Ƶ email by visiting or configuring your GusMail account through the GMail app on your mobile devices.

Is it possible to access my Home Directory/MyData from off-campus?

Remote and on campus access to your home directory ends when you graduate. If you need access to files from your Home Directory, please call the Technology Helpline (507-933-6111) or e-mail helpline@gustavus.edu. We will be happy to assist!

Am I still able to use the 鶹Ƶ Search after graduation?

Yes, you will have access to the online 鶹Ƶ Search.

I am in need of serious computer help. Where should I go?

There are many businesses that provide support in case of serious computer problems; check with your computer or software vendor, or ask people in the area for a recommendation.

However, you should always use caution and good judgment when taking your computer to be repaired. It is recommended that you back up your data before having any service done to your computer, and remove any confidential data/sensitive data (taxes, personal pictures, passwords, etc.) from your hard drive before having your computer serviced.

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