Difference between revisions of "Apple Mail"

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'''Apple Mail''' is an [[e-mail client]] for [[Apple Corp|Apple's]] [[OS X]] [[operating system]]. It also goes by the name: [[Mail.app]].
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'''Apple Mail''' (also known as '''Mail.app''') is an [[e-mail client]] for [[Apple|Apple's]] [[OS X]] [[operating system]].
  
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==Creating A New Account For 鶹Ƶ Email Access (IMAP)==
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==GusMail users==
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Please see our [/gts/Google_Mail#Configuring_Apple_Mail Google Mail] web page for instructions on setting up GusMail on Apple Mail.
  
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Open up Mail by going to the dock, and clicking on it's icon. You can also open it by double clicking its icon in the applications folder. If this is your first time opening mail, a screen should pop up asking you to set up your mail account. If it doesn't, go ahead and click continue, and then skip to step 4.
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==Setting up Mail On iPhone==
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Please see the [[Google Mail]] web page.
  
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1. The first step is to go to the upper left hand corner of your screen and click on "'''Mail'''" then select "'''Preferences'''."
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==Sending attachments==
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[[Windows]] computers may not receive your attachments correctly. To ensure everybody receives your e-mail attachments, you need to follow these steps.
  
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[[Image:Mailprefs.jpg]]
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#Open up Apple Mail
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#From your [[menu bar]], select '''Edit > Attachments'''.
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#Ensure that '''"Always send Windows friendly attachments"''' is selected.
  
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==Filtering==
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Apple uses the term '''Rules''' for filtering your mail.
  
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2. In the new window click on "'''Accounts'''."
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{{section-stub}}
  
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[[Image:Mailaccounts.jpg]]
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==Signatures==
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To manage your signatures, you need to bring up the signatures management dialog:
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#When you are in Mac Mail, click on '''Mail > Preferences'''.
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#Click on Signatures on the Preferences toolbar.
  
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3. In the bottom left of that window click on the "'''+'''" symbol.
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===Creating===
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#To create a new signature, click the (+) in the signatures management dialog.
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#In order to access your new signature from the drop-down menu when creating a new message, click on the new signature and drag it to any accounts you want to be able to use it. In most cases, you will click and drag it to '''IMAP account'''.
  
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4. In the new window, select IMAP as the account type and fill in the rest of the information as shown below, substituting your own name and username. You can give the account any description you want, "IMAP Account" is the default. When you're finished, click continue.
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===Editing===
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#To edit an existing signature, select the signature you want to edit and change the text in the box to the right of it.
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[[Image:Mailsetup1.jpg]]
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#To edit the name of the signature, double-click Signature #1, etc, and rename it.
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5. In the subsequent window fill in your login and incoming mail server information as show below, once again substituting your [[username]] for what is shown here. The password you will enter is your email account password. After that is completed, click continue.
 
  
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[[Image:Mailsetup2.jpg]]
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==Subscribing to folders==
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All folders should be subscribed to automatically. If necessary, close Mail.app and open it up again.
  
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6. In the next window fill in your authentication and outgoing mail server information as show below, once again substituting your username and password for what is shown here. Make sure you click "'''Use Authentication'''." After you're done with that, click continue.
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==Configuring Directory Services (LDAP)==
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===OS X Yosemite===
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#Launch the Contacts app
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#Go to the Contacts menu, and then click '''Add Account'''
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#Choose '''Other contacts account...'''
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#Choose '''LDAP''' in the drop down menu.
  
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[[Image:Mailsetup3.jpg]]
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==Known Problems==
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===Deleted messages reappear===
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7. You should now be presented with a summary of what you have done. Click continue after you've made sure all the information is correct. The following window informs you that you have successfully set up your mailbox, click "'''Done'''."
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There is a known issue with the way Mac Mail handles IMAP accounts. Whenever there is any type of mail server troubles or hiccups, messages come back to your Inbox. There is nothing we/you can do to prevent this. Your only option would be to switch [[e-mail clients]], such as [[Mozilla Thunderbird]].  
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===Attachments don't show up properly===
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8. There are still some settings left to change, if your account preferences window is not up, please follow the first two steps to find it again, it should now look something like the image below.
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Sometimes if attachment don't show up properly in Mac Mail, but they show up fine on a different Mac Mail installed on a home computer, try rebuilding the inbox by going to the '''mailbox''' menu and then click '''rebuild'''.
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{{Tech help}}
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[[Image:Mailsetup4.jpg]]
 
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9. In the outgoing server settings section towards the bottom, click on "'''Server Settings'''."
 
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10. Change the "Server port" setting to 465 and make sure "Use Secure Sockets Layer (SSL) is selected. Also make sure all other settings within this window are as shown below. When finished, click "'''Ok'''."
 
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[[Image:Mailsetup5.jpg]]
 
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11. You should now be back at the accounts screen, within that screen click on the advanced bar on the upper right, and make sure all your settings are as shown below. Once you have completed this, you can close out of the settings screen and Mail should be completely configured for 鶹Ƶ Email.
 
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[[Image:Mailsetup6.jpg]]
 
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12. If you have any further problems please call the helpline at x6111.
 
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==Editing An Existing Email Account==
 
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Open up Mail by going to the dock, and clicking on it's icon. You can also open it by double clicking its icon in the applications folder.
 
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1. The first step is to go to the upper left hand corner of your screen and click on "'''Mail'''" and then select "'''Preferences'''."
 
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[[Image:Mailprefs.jpg]]
 
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2. In the new window click on "'''Accounts'''" the window should now look something like the image below. If any of your settings are different, change them to match what is below. Substituting your own username and password.
 
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[[Image:Mailsetup4.jpg]]
 
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3. To make sure your outgoing settings are correct, in the outgoing server settings section towards the bottom, click on "'''Server Settings'''."
 
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4. Make sure the "Server port" setting is set to 465 and make sure "Use Secure Sockets Layer (SSL) is selected. Also make sure all other settings within this window are as shown below. When finished, click "'''Ok'''."
 
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[[Image:Mailsetup5.jpg]]
 
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5. You should now be back at the accounts screen, within that screen click on the advanced bar on the upper right, and make sure all your settings are as shown below. Once you have completed this, you can close out of the settings screen and Mail should be completely configured for 鶹Ƶ Email.
 
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[[Image:Mailsetup6.jpg]]
 
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6. If you have any further problems please call the helpline at x6111.
 
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==Sending Attachments==
 
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Sometimes when sending emails with attachments with Mail.app to Windows computers, the Windows user does not receive your attachments correctly. To ensure everybody receives your email attachment, you need to follow these steps.
 
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#Open up Apple Mail
 
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#Click on Edit menu at the top.
 
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#Select Attachments
 
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#Make sure '''Always send Windows friendly attachments'''
 
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==How to filter your email with Mail.app's Rules==
 
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Coming soon!
 
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==How to create/edit your Mail.app's signature==
 
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#Click on the Mail heading when you are in MacMail
 
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#Click on Preferences
 
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#Click on Signatures on the Preferences toolbar.
 
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#To add it, click the (+)
 
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#To be able to access it from the drop down menu when you are creating a new message, click on the new signature and drag it to any accounts you want to be able to use it. In most cases, you will click and drag it to '''IMAP account'''.
 
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#To edit an existing signature, select the signature you want to edit and change the text in the box to the right of it.
 
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#To edit the name of the signature, double-click Signature #1, etc, and rename it.
 
  
 
[[Category:Macintosh software]]
 
[[Category:Macintosh software]]
 
[[Category:E-mail clients]]
 
[[Category:E-mail clients]]

Latest revision as of 15:12, 13 May 2020

Apple Mail (also known as Mail.app) is an e-mail client for Apple's OS X operating system.

GusMail users

Please see our Google Mail web page for instructions on setting up GusMail on Apple Mail.

Setting up Mail On iPhone

Please see the Google Mail web page.

Sending attachments

Windows computers may not receive your attachments correctly. To ensure everybody receives your e-mail attachments, you need to follow these steps.

  1. Open up Apple Mail
  2. From your menu bar, select Edit > Attachments.
  3. Ensure that "Always send Windows friendly attachments" is selected.

Filtering

Apple uses the term Rules for filtering your mail.

This section of this article is a stub. You can help by expanding it.

Signatures

To manage your signatures, you need to bring up the signatures management dialog:

  1. When you are in Mac Mail, click on Mail > Preferences.
  2. Click on Signatures on the Preferences toolbar.

Creating

  1. To create a new signature, click the (+) in the signatures management dialog.
  2. In order to access your new signature from the drop-down menu when creating a new message, click on the new signature and drag it to any accounts you want to be able to use it. In most cases, you will click and drag it to IMAP account.

Editing

  1. To edit an existing signature, select the signature you want to edit and change the text in the box to the right of it.
  2. To edit the name of the signature, double-click Signature #1, etc, and rename it.

Subscribing to folders

All folders should be subscribed to automatically. If necessary, close Mail.app and open it up again.

Configuring Directory Services (LDAP)

OS X Yosemite

  1. Launch the Contacts app
  2. Go to the Contacts menu, and then click Add Account
  3. Choose Other contacts account...
  4. Choose LDAP in the drop down menu.

Known Problems

Deleted messages reappear

There is a known issue with the way Mac Mail handles IMAP accounts. Whenever there is any type of mail server troubles or hiccups, messages come back to your Inbox. There is nothing we/you can do to prevent this. Your only option would be to switch e-mail clients, such as Mozilla Thunderbird.

Attachments don't show up properly

Sometimes if attachment don't show up properly in Mac Mail, but they show up fine on a different Mac Mail installed on a home computer, try rebuilding the inbox by going to the mailbox menu and then click rebuild.

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