Difference between revisions of "E-mail attachment"

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(Troubleshooting)
 
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If you're not able to send an e-mail (with or without attachments) make sure:
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An '''e-mail attachment''' is a file that is attached to an [[e-mail]] message as a way of sharing files or transporting files to a different computer.
  
1) You're not over your disk space quota. An e-mail will usually be sent out when you are over your disk space quota but if you want an exact amount you can veiw that by going to the 鶹Ƶ Technology Services homepage (www.gustavus.edu/gts) and going to the account tools section.  Under the account tools section, click on "Check Disk Usage."  If you're unable to do this, contact Helpline at x6111.
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==How to send an attachment==
  
2) The attachment that you're trying to send isn't too large.  If you are trying to send it as an attachment and it doesn't work, try sending it as a link instead.  To send an attachment as a link when using Web Mail, go to the bottom of you Message Composition page.  There will be an area that asks the question, "Link Attachments?" Select Yes.  This will cause the attachment to be saved on the network and will cause fewer problems when sending.
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==Troubleshooting==
  
3) You are using an internet browser that fits your needs. If you are using Interenet Explorer and it's not allowing you to send your e-mail with an attachment, try sending it through the internet browser, Firefox (you can get this at www.getfirefox.com). If you're using Firefox and it's not allowing you to send the e-mail with an attachment, try using Internet Explorer.
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If you are not able to send an e-mail (with or without attachments) make sure of the following:
  
If you have any further questions regarding sending an e-mail with or without an attachment, please contact the Technology Helpline at x6111.
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# Ensure that you are using a [[web browser]] that fits your needs. If you are using [[Internet Explorer]] and it is not allowing you to send your e-mail with an attachment, try sending it with [[Mozilla Firefox]]. If you are using Firefox and it is not allowing you to send an e-mail with an attachment, try using Internet Explorer.
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If you have any further questions regarding sending an e-mail with or without an attachment, please contact the [[Technology Helpline]] at x6111.
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[[Category:E-mail]]

Latest revision as of 14:50, 22 January 2019

An e-mail attachment is a file that is attached to an e-mail message as a way of sharing files or transporting files to a different computer.

How to send an attachment

Troubleshooting

If you are not able to send an e-mail (with or without attachments) make sure of the following:

  1. Ensure that you are using a web browser that fits your needs. If you are using Internet Explorer and it is not allowing you to send your e-mail with an attachment, try sending it with Mozilla Firefox. If you are using Firefox and it is not allowing you to send an e-mail with an attachment, try using Internet Explorer.

If you have any further questions regarding sending an e-mail with or without an attachment, please contact the Technology Helpline at x6111.