Difference between revisions of "Guest Network Access"
(→Wired and Wireless Networks) |
(→Limited Support Guidelines) |
||
| (6 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
==Wired and Wireless Networks== | ==Wired and Wireless Networks== | ||
| − | Guests of the College are allowed access to the Internet through | + | Guests of the College are allowed access to the Internet through the 鶹Ƶ wireless network. |
| − | |||
| − | |||
| − | |||
==Troubleshooting Guest Access== | ==Troubleshooting Guest Access== | ||
| − | + | The [[Technology Helpline]] is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at [mailto://helpline@gustavus.edu helpline@gustavus.edu] or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment. | |
==Limited Support Guidelines== | ==Limited Support Guidelines== | ||
| − | |||
*Restart Computer | *Restart Computer | ||
*Check Device Manager | *Check Device Manager | ||
*Make sure wireless card is enabled and working | *Make sure wireless card is enabled and working | ||
*Check hardware | *Check hardware | ||
| − | * | + | *Verify wireless turned on |
*Check for static IP | *Check for static IP | ||
*TCP/IP Properties Configuration | *TCP/IP Properties Configuration | ||
| Line 21: | Line 17: | ||
*Make sure Networks show up | *Make sure Networks show up | ||
*Try joining other networks | *Try joining other networks | ||
| − | |||
==Devices That Will Work on Our Network== | ==Devices That Will Work on Our Network== | ||
Latest revision as of 11:20, 21 February 2022
Contents
Wired and Wireless Networks
Guests of the College are allowed access to the Internet through the 鶹Ƶ wireless network.
Troubleshooting Guest Access
The Technology Helpline is available to help troubleshoot within a limited scope. Please call the Technology Helpline at 507-933-6111, e-mail at helpline@gustavus.edu or stop by the First Floor of Olin Hall. The Technology Helpline is only allowed to offer limited support to non-college owned equipment.
Limited Support Guidelines
- Restart Computer
- Check Device Manager
- Make sure wireless card is enabled and working
- Check hardware
- Verify wireless turned on
- Check for static IP
- TCP/IP Properties Configuration
- Check IP that machine is obtaining
- Wireless Management Utility
- Make sure Networks show up
- Try joining other networks
Devices That Will Work on Our Network
- Macintosh Computers
- Windows Computers
- iOS Devices (iPhones, iPod Touches, iPads)
- Android Devices
- Many other devices such as Kindles, Nooks, etc.