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| β | ==Installing Acadmic lab printers on a Windows PC==
| + | #REDIRECT [[Daylight Savings]] |
| β | | |
| β | ===Windows XP===
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| β | <ol>
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| β | <li> Open the '''Printers Control Panel''': Depending on your setup, navigate to either:
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| β | | |
| β | *'''Start''' >> '''Settings''' >> '''Printers and Faxes'''
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| β | *'''Start''' >> '''Printers and Faxes'''
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| β | [[Image:Start.jpg]] | |
| β | | |
| β | <li>Double-click on "Add Printer", which will launch the '''Add Printer Wizard'''.
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| β | | |
| β | <li> When asked how the printer is attached to your computer, check the box next to "A Network Printer, or a printer attached to another computer" and click '''Next'''.
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| β | | |
| β | [[Image:Network_printer.jpg]]
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| β | | |
| β | <li> Select the circle next to '''connect to this printer''', and in the '''Name''' field enter the printer queue you are trying to add. You will have to add the color and black and white queue for each printer separately, they are treated as separate printers, even though they are actually the same printer:
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| β | {| class="round striped" cellspacing="0"
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| β | |+
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| β | !align="center"| Printer
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| β | ! align="center" | Printer Name to Enter
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| β | |-
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| β | |align="center"|Olin Color|| align="center"|\\joker.gac.edu\Olin124ColorPrinter
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| β | |-
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| β | |align="center"| Olin Black and White|| align="center"|\\joker.gac.edu\Olin124Printer
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| β | |-
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| β | | align="center"|Mattson Color|| align="center"|\\joker.gac.edu\Mattson106ColorPrinter
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| β | |-
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| β | | align="center"|Mattson Black and White || align="center"|\\joker.gac.edu\Mattson106Printer
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| β | |-
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| β | | align="center"|Confer Digital Arts Color|| align="center"|\\joker.gac.edu\Confer230ColorPrinter
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| β | |-
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| β | | align="center"|Confer Digital Arts Black and White || align="center"|\\joker.gac.edu\Confer230Printer
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| β | |-
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| β | | align="center"|Nobel GIS Lab Color|| align="center"|\\joker.gac.edu\Nobel111ColorPrinter
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| β | |-
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| β | | align="center"|Nobel GIS Lab Black and White || align="center"|\\joker.gac.edu\Nobel111Printer
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| β | |-
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| β | | align="center"|Library Color Printer|| align="center"|\\joker.gac.edu\LibraryLabColorPrinter
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| β | |-
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| β | | align="center"|Library Black and White Printer (Romeo/Juliet) || align="center"|\\joker.gac.edu\RomeoJulietPrinters
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| β | |-
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| β | | align="center"|Library Black and White Printer (Ophelia (lower level)) || align="center"|\\joker.gac.edu\OpheliaPrinter
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| β | |-
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| β | | align="center"|Library Black and White Printer (Library BI2 Classroom) || align="center"|\\joker.gac.edu\LibraryBI2Printer
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| β | |-
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| β | |}
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| β | Click '''Next'''.
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| β | | |
| β | <li>A authentication prompt will pop up.
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| β | *In the username box, Enter '''gustie\username''' (your e-mail username)
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| β | *In the password box enter your e-mail password.
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| β | *Click '''OK'''
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| β | | |
| β | [[Image:printingxp4.jpg]]
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| β | | |
| β | <li>A message window will pop up asking if you would like to continue and install the required printer driver associated with the printer. Click '''Yes'''.
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| β | | |
| β | [[Image:Printer_Connect.jpg|350px]]
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| β | | |
| β | <li> If desired, set the printer to "Default" and click '''Next'''.
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| β | | |
| β | <li>Complete the process by clicking '''Finish'''.
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| β | | |
| β | </ol>
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| β | | |
| β | ===Windows Vista===
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| β | <ol>
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| β | <li> Open the '''Printers Control Panel''': Depending on your setup, navigate to either:
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| β | | |
| β | *'''Start''' >> '''Settings''' >> '''Printers'''
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| β | *'''Start''' >> ''' Control Panels'''>>'''Printers'''
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| β | | |
| β | <li> Click on '''Add a printer''', which will launch the '''Add Printer Wizard'''.
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| β | | |
| β | [[Image:Vista_Print.jpg|400px]]
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| β | | |
| β | <li> When asked to Choose a Local or Network Printer, click '''Add a network, wireless or Bluetooth printer'''.
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| β | | |
| β | [[Image:Vista_Network.jpg|400 px]]
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| β | | |
| β | <li>If your computer automatically selects a printer (as seen in the image below), simply click the '''Back Arrow''' in the top left corner. This will direct you to either step '''5''' or '''6'''. Otherwise, if your computer did not automatically select a printer then continue on to step '''5'''.
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| β | | |
| β | | |
| β | [[Image:Error.jpg|400 px]]
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| β | | |
| β | <li>At the "Select a printer" screen, click '''The printer that I want isn't listed'''.
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| β | | |
| β | [[Image:Vista_Select.jpg|400 px]]
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| β | | |
| β | <li>To locate the printer, mark the circle next to "Select a shared printer by name" and in the '''Name''' field enter the printer queue you are trying to add. You will have to add the color and black and white queue for each printer separately, they are treated as separate printers, even though they are actually the same printer:
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| β | | |
| β | {| class="round striped" cellspacing="0"
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| β | |+
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| β | !align="center"| Printer
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| β | ! align="center" | Printer Name to Enter
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| β | |-
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| β | |align="center"|Olin Color|| align="center"|\\joker.gac.edu\Olin124ColorPrinter
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| β | |-
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| β | |align="center"| Olin Black and White|| align="center"|\\joker.gac.edu\Olin124Printer
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| β | |-
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| β | | align="center"|Mattson Color|| align="center"|\\joker.gac.edu\Mattson106ColorPrinter
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| β | |-
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| β | | align="center"|Mattson Black and White || align="center"|\\joker.gac.edu\Mattson106Printer
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| β | |-
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| β | | align="center"|Confer Digital Arts Color|| align="center"|\\joker.gac.edu\Confer230ColorPrinter
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| β | |-
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| β | | align="center"|Confer Digital Arts Black and White || align="center"|\\joker.gac.edu\Confer230Printer
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| β | |-
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| β | | align="center"|Nobel GIS Lab Color|| align="center"|\\joker.gac.edu\Nobel111ColorPrinter
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| β | |-
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| β | | align="center"|Nobel GIS Lab Black and White || align="center"|\\joker.gac.edu\Nobel111Printer
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| β | |-
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| β | | align="center"|Library Color Printer|| align="center"|\\joker.gac.edu\LibraryLabColorPrinter
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| β | |-
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| β | | align="center"|Library Black and White Printer (Romeo/Juliet) || align="center"|\\joker.gac.edu\RomeoJulietPrinters
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| β | |-
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| β | | align="center"|Library Black and White Printer (Ophelia (lower level)) || align="center"|\\joker.gac.edu\OpheliaPrinter
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| β | |-
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| β | | align="center"|Library Black and White Printer (Library BI2 Classroom) || align="center"|\\joker.gac.edu\LibraryBI2Printer
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| β | |-
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| β | |}
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| β | [[Image:Vista_release.jpg|400 px]]
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| β | | |
| β | Click '''Next'''.
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| β | | |
| β | <li>A authentication prompt will pop up.
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| β | *In the username box, Enter '''gustie\username''' (your e-mail username)
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| β | *In the password box enter your e-mail password.
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| β | *Click '''OK'''
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| β | | |
| β | [[Image:printingxp4.jpg]]
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| β | | |
| β | | |
| β | | |
| β | <li>If desired, set the printer to "Default" and click '''Next'''.
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| β | | |
| β | | |
| β | <li>Complete the process by clicking '''Finish'''.
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| β | | |
| β | ==Installing academic lab printers on a Macintosh==
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| β | Click the following link to download the academic lab printer installer.
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| β | [https://greg.gac.edu/download/mac/printing/AcademicPrinters2009.dmg Macintosh Academic Lab Printers]
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| β | | |
| β | Once the file is downloaded, double click on it.
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| β |
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| β | [[Image:MacPrinter2.png]]
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| β | | |
| β | Open the installer and it will bring you to the installation window. Click continue.
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| β | | |
| β | [[Image:Printerinstall.png]]
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| β | | |
| β | '''The next step applies for Mac OS 10.4 (Tiger) users only. Mac OS 10.5 (Leopard) users may skip to the next step.''' Select the Macintosh HD as the destination. Click continue.
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| β | | |
| β | [[Image:Tigerpacademic_copy.jpg]]
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| β | | |
| β | Next you will see a window with the list of printers. Uncheck any printers you DO NOT want installed or will not be using. Click Continue.
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| β | | |
| β | [[Image:AcademicPrinterList.png]]
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| β | | |
| β | Click Install on the next window.
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| β | | |
| β | [[Image:PrinterSizeAcademic.png]]
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| β | | |
| β | A box will show up asking for your computer's username and password. Once you click "OK," the computer will install the printers and they will be ready to use.
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| β | | |
| β | [[Image:MacPrinter7.png]]
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| β | | |
| β | ===Checking printers and setting the default===
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| β | Now you can verify that your printers installed and set a default. Go to System Preferences and then click on the Print and Fax button. The following window will appear.
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| β | | |
| β | [[Image:MacPrinter8.png]]
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| β | | |
| β | If you want to set a default printer, simply click by Default Printer and select the printer you want to use. Once you've done this, you can close out the window and start printing.
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| β | | |
| β | [[Image:MacPrinter9.png]]
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| β | | |
| β | ===Troubleshooting===
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| β | | |
| β | '''Problem: I can't get the installer downloaded. Instead a web page of garbled text is displayed.'''
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| β | | |
| β | Solution: Right-click the download link and choose ''Save File As'' or ''Save Linked File As'' depending on your browser. Save the downloaded file someplace accessible on your computer like the Desktop and proceed with the instructions.
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| β | This may mean your browser is not properly installed. This is most common with Mozilla Firefox. For more information about installing Mac OS X software refer to http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X
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| β | | |
| β | '''Problem: I receive an error message: "Your system software should be updated to 10.4.11 or higher to properly utilize the new printers. Navigate to the Apple Menu / Software Update and follow the directions to update your software."'''
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| β | | |
| β | Solution: In order to properly utilize the printers at ΒιΆΉΚΣΖ΅, you should ensure your operating system is up to date. You can check what version of the operating system you have by navigating to the '''Apple Menu / About This Mac'''. You should see Version 10.x.x.
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| β | For version 10.4.x navigate to the '''Apple Menu / Software Update''' to download all the free updates.
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| β | For a version prior to 10.4.x you will need to contact the Technology Helpline at x6111 for alternative methods of installing the printers.
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| β | | |
| β | '''Problem: I receive an error message: "These printers requires additional drivers not installed on your computer. Please download them at: https://greg.gac.edu/download/mac/printing/hpdrivers.dmg"'''
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| β | | |
| β | Solution: You do not have the printer drivers needed to use the ΒιΆΉΚΣΖ΅ printers. Click on the above link to download the free drivers. Install the drivers and try running the printer installer again.
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| β | [[Category:Policies]]
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| β | [[Category:Printing]]
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