Difference between revisions of "Complete Guide to Imaging and Cascading Machines"

(Faculty/Staff/Student Desktop Cascade)
(Faculty/Staff/Student Desktop Cascade)
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;Image the New Machine
 
;Image the New Machine
 
*'''Never Re-Image the same hard drive''' - always pull the drive out the machine and use a new drive.
 
*'''Never Re-Image the same hard drive''' - always pull the drive out the machine and use a new drive.
 +
**When putting a pulled drive into storage, take a sticker and fill in the required information (Name of owner, date, ticket number, and disk size)
 +
**If there are no stickers left, print more out.  The template is on Phoebe in the “HD storage” folder.
 +
**Place the sticker on the front side of the drive (directly opposite the side with the connectors) and place it in the appropriate cabinet.  Cabinets are arranged by date added.
 
*Make sure your machine is in GReg and named properly.
 
*Make sure your machine is in GReg and named properly.
 
*Imaging is done by booting the machine to the network.  Most machines will boot to the network if you hold down the '''F12 Key''' when booting.   
 
*Imaging is done by booting the machine to the network.  Most machines will boot to the network if you hold down the '''F12 Key''' when booting.   

Revision as of 11:56, 8 June 2007

Imaging

Imaging is the process used by Technology Services to put a "standard set" of software on all machines. This consistency from computer to computer makes the end user experience better, and makes support much easier.

Anytime a users machine is "upgraded" or "imaged" they will notice significant changes, and special care and understanding must be taken to preserve the users environment.

Back Up Space

We will be using a new backup space for the summer of 2007. \\cascadespace\cascade (or \\cspace\cascade) is available for backups. It is accessible with the helpline account from all platforms.

Naming Conventions

Great care is being taken this summer to make sure that all machines are named properly - both machine names and in GReg - and that they match. Machines used by a primary person will be named that persons email username - this does not necessary match the name on the label on the machine. Machines in public areas will be named using the Add Special section in GReg.

Macintosh

Faculty/Staff/Student Desktop Cascade

Lab Use - Deep Freeze

Kiosk/Searching Station

Windows

Faculty/Staff/Student Desktop Cascade

Image the New Machine
  • Never Re-Image the same hard drive - always pull the drive out the machine and use a new drive.
    • When putting a pulled drive into storage, take a sticker and fill in the required information (Name of owner, date, ticket number, and disk size)
    • If there are no stickers left, print more out. The template is on Phoebe in the “HD storage” folder.
    • Place the sticker on the front side of the drive (directly opposite the side with the connectors) and place it in the appropriate cabinet. Cabinets are arranged by date added.
  • Make sure your machine is in GReg and named properly.
  • Imaging is done by booting the machine to the network. Most machines will boot to the network if you hold down the F12 Key when booting.
  • Some will offer a boot option if you hold down the F10 Key. Others will need to have the bios adjusted by holding down the F2key.
  • Once the machine begins the network boot process you will be presented with the Current Configuration Screen - in this window use the arrow keys to select the password window - select enter - input the helpline password - enter - click the ESC key and the boot process will continue.
  • Select Name of Image Goes here.
Gathering Info From Old Machine
Configuring User Information
  1. Machine Name - The machine will rename itself the fist time it is rebooted on the network. It will look for and rename itself based on the name in GReg. Verify the Machine Name is correct. Right-Click on My Computer and select Properties, check the Computer Name Tab.
  2. User Account Creation - Right click on My Computer and select Manage. Click on Local Users and Groups, double click on Users. Select New User from the Action menu. Make the User Name the individual's 鶹Ƶ email username and the Full Name the person's full name. Be sure to verify spelling. Check the if you are unsure. Set the Password to changeme, de-select User must change password at next logon, select password never expires. Click Create, and close to close the window.
  3. Add the user to the Administrators Group Highlight the username. Right-click the user and select Properties. On the Member Of tab click Add, type Administrators and click Check Names to make sure you have typed Administrators correctly. Click OK and then click OK again to exit the window. You can now exit out of the Computer Management window unless you have more users to add to the machine.
Moving Data to New Machine
Ghosting Old Drive
Tutorial

Lab Use - Deep Freeze

Kiosk/Searching Station