CrashPlan - Revision history

Hling: /* Web Interface */

2021-10-08T14:33:38Z

‎Web Interface

2021-10-08T14:33:05Z

‎Apple OSX

2020-10-12T16:54:20Z

2020-10-09T23:26:08Z

‎From a different computer

2020-10-09T23:25:27Z

2020-04-29T14:59:40Z

‎Default Retention Policy

2020-04-20T20:52:54Z

2019-06-21T20:34:42Z

‎Detailed Video Instructions

2018-06-25T20:39:34Z

‎Crashplan is crashing before it completes a backup

2018-06-25T20:38:15Z

‎Crashplan is crashing before it completes the backup

@@ Line 56: / Line 56: @@
 ** Macintosh - from the Applications folder.
 *Login with your gustavus username and password to make sure the backup is running properly.
-*Server: '''central.crashplan.com''' <br />[[File:crashplanbackup.PNG]]
+*Server: '''clients.us2.crashplan.com''' <br />[[File:crashplanbackup.PNG]]
 ==Crashplan and Google Drive sync client==

@@ Line 33: / Line 33: @@
 ===Apple OSX===
-#Open up the [[Managed Software Center]] application. Use [[Spotlight]] and type in Managed Software Center or navigate to the Applications folder and launch Managed Software Center [[File:spotlight_managesoftware.png|350px]] [[File:finder_managesoftware.png|350px]]
+#Open up the [[Managed Software Center]] application. Use [[Spotlight]] and type in  Software Center or navigate to the Applications folder and launch Software Center [[File:spotlight_managesoftware.png|350px]] [[File:finder_managesoftware.png|350px]]
-#While in Managed Software Center, find the CrashPlan icon, and click Install. This will install CrashPlan.            [[File:Crashplan_managesoftware.png|350px]]
+#While in Software Center, find the CrashPlan icon, and click Install. This will install CrashPlan.            [[File:Crashplan_managesoftware.png|350px]]
 #Find CrashPlan in your applications folder and open it.
 #Log in with your �鶹��Ƶ username and password.

@@ Line 56: / Line 56: @@
 ** Macintosh - from the Applications folder.
 *Login with your gustavus username and password to make sure the backup is running properly.
-*Server: '''central.crashplan.com:4282''' <br />[[File:crashplanbackup.PNG]]
+*Server: '''central.crashplan.com''' <br />[[File:crashplanbackup.PNG]]
 ==Crashplan and Google Drive sync client==

@@ Line 93: / Line 93: @@
 ===From a different computer===
 #Log into https://www.crashplan.com/login
-#Enter your �鶹��Ƶ credentials
+#Enter your �鶹��Ƶ email address and credentials
 #Dismiss the message about installing CrashPlan
 #Click on devices on the left

@@ Line 46: / Line 46: @@
 ===Web Interface===
-* Log in with employee user credentials at [https://crashplan.gac.edu https://crashplan.gac.edu].
+* Log in with employee user credentials at [https://www.crashplan.com/login https://www.crashplan.com/login].
 * Click '''Administration''' button.
 * New users will see a Pop-up
@@ Line 56: / Line 56: @@
 ** Macintosh - from the Applications folder.
 *Login with your gustavus username and password to make sure the backup is running properly.
-*Server: '''crashplan.gac.edu:4282''' <br />[[File:crashplanbackup.PNG]]
+*Server: '''central.crashplan.com:4282''' <br />[[File:crashplanbackup.PNG]]
 ==Crashplan and Google Drive sync client==
@@ Line 92: / Line 92: @@
 ===From a different computer===
-#Log into https://crashplan.gac.edu
+#Log into https://www.crashplan.com/login
 #Enter your �鶹��Ƶ credentials
 #Dismiss the message about installing CrashPlan

@@ Line 320: / Line 320: @@
 ===Default Retention Policy===
-*'''Every 15 minutes''' - a new version of the file is backed up when it is changed
+*'''Every 30 minutes''' - a new version of the file is backed up when it is changed
-*'''Every Week''' (excluding the current day) - a unique version is kept for every 15 minutes in the past
+*'''Every Week''' (excluding the current day) - a unique version is kept for every 12 hours in the past
-*'''Last 90 days'''  (excluding the last week) - a unique file is kept for every day in the past
+*'''Last 90 days'''  (excluding the last week) - a unique file is kept for every week in the past
-*'''Last year'''  (excluding the last 90 days) - a unique version is kept for every week in the past
+*'''Last year'''  (excluding the last 90 days) - a unique version is kept for every month in the past
-*'''Any files deleted from the source computer''' - These files are never removed.
+*'''Any files deleted from the source computer''' - These files are removed after a year.
 ==Troubleshooting==

← Older revision		Revision as of 20:52, 20 April 2020
Line 337:		Line 337:

	[https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups Adjust Crashplan Memory Allocation]		[https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups Adjust Crashplan Memory Allocation]
		+
		+	[[Category:Software]]

@@ Line 103: / Line 103: @@
 Data can be restored using the desktop client and website.  The following page from Code42 describes the process of restoring files.
-[http://support.code42.com/CrashPlan/5/Restoring/Downloading_Files_From_The_Code42_CrashPlan_App RESTORING FILES FROM THE CRASHPLAN APP]
+[https://support.code42.com/CrashPlan/6/Restoring/Download_files_from_the_Code42_app RESTORING FILES FROM THE CRASHPLAN APP]
 [https://support.code42.com/Release_Notes/Code42_Platform/5.0/Users_Guide_To_Code42_CrashPlan_App_Version_5.0.x User Guide]

@@ Line 334: / Line 334: @@
 ===Crashplan is crashing before it completes a backup===
-You may need to adjust the amount of memory available to Crashplan:
+This will happen when backing up a large amount of data > 1TB or a large number of files.  You may need to adjust the amount of memory available to Crashplan:
 [https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups Adjust Crashplan Memory Allocation]