/gts/api.php?action=feedcontributions&feedformat=atom&user=Twick Technology Services Wiki - User contributions [en] 2025-05-01T16:23:07Z User contributions MediaWiki 1.31.1 /gts/w/index.php?title=File:PrinterSizeAcademic.png&diff=18094 File:PrinterSizeAcademic.png 2008-08-30T16:02:12Z <p>Twick: </p> <hr /> <div></div> Twick /gts/w/index.php?title=File:AcademicPrinterList.png&diff=18093 File:AcademicPrinterList.png 2008-08-30T15:58:09Z <p>Twick: </p> <hr /> <div></div> Twick /gts/w/index.php?title=File:Printerinstall.png&diff=18092 File:Printerinstall.png 2008-08-30T15:50:13Z <p>Twick: </p> <hr /> <div></div> Twick /gts/w/index.php?title=File:MacPrinter2.png&diff=18091 File:MacPrinter2.png 2008-08-30T15:44:35Z <p>Twick: uploaded a new version of &quot;Image:MacPrinter2.png&quot;</p> <hr /> <div></div> Twick /gts/w/index.php?title=File:MacPrinter1.png&diff=18089 File:MacPrinter1.png 2008-08-30T15:40:59Z <p>Twick: uploaded a new version of &quot;Image:MacPrinter1.png&quot;</p> <hr /> <div></div> Twick /gts/w/index.php?title=Extron&diff=17575 Extron 2008-07-18T21:01:29Z <p>Twick: </p> <hr /> <div>An Extron is a black box that is used for selecting which input to be displayed on the projector.</div> Twick /gts/w/index.php?title=Extron&diff=17574 Extron 2008-07-18T21:00:38Z <p>Twick: New page: An Extron is a black box that is used for selecting inputs for a projector.</p> <hr /> <div>An Extron is a black box that is used for selecting inputs for a projector.</div> Twick /gts/w/index.php?title=Norton_Ghost&diff=17442 Norton Ghost 2008-07-14T16:28:44Z <p>Twick: </p> <hr /> <div>==Norton Ghost==<br /> Norton Ghost is a disk cloning software program that was purchased by Symantec in 1998. Ghost is being marketed as a backup program. It comes with an ISO file that needs to be written to a CD. This provides a useful means of performing a full system recovery. <br /> <br /> ==Cascades==<br /> Norton ghost is used when performing a [/gts/Complete_Guide_to_Imaging_and_Cascading_Machines/Windows#Ghosting_Old_Drive cascade]. <br /> <br /> When looking to copy a current [[hard drive]] to another hard drive using Norton Ghost, one must: <br /> <br /> #Insert the empty hard drive into the computer and then use Norton Ghost.<br /> #If there are not enough slots, then they could remove their [[CD Drive]] temporarily, if there is one or it is possible, to replicate the hard drive.<br /> <br /> {{stub-software}}<br /> [[Category:Software]]</div> Twick /gts/w/index.php?title=Internet&diff=17287 Internet 2008-07-10T18:53:24Z <p>Twick: </p> <hr /> <div>The '''Internet''' is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard [[Internet Protocol]] (IP). It is a &quot;network of networks&quot; that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as [[electronic mail]], online chat, file transfer, and the interlinked [[Web page]]s and other documents of the [[World Wide Web]].<br /> <br /> ==See also==<br /> * [[Internet2]]<br /> * [[Bandwidth fairness]]<br /> <br /> [[Category:Internet]]</div> Twick /gts/w/index.php?title=MacSpeech&diff=16852 MacSpeech 2008-07-01T16:48:38Z <p>Twick: </p> <hr /> <div>MacSpeech is a Mac company that develops speech recognition software for iListen (software for [[Mac]] computers). It was founded by Andrew Taylor in 1996.</div> Twick /gts/w/index.php?title=IListen&diff=16850 IListen 2008-07-01T16:47:35Z <p>Twick: </p> <hr /> <div>iListen is voice recognition software for the [[Mac]] [[OS X]] [[operating system]]. It is a product of [[MacSpeech]].<br /> <br /> ==Current version==<br /> 1.7.0 is available for Mac OS X Tiger (10.4)<br /> <br /> ==MacSpeech knowledge base articles==<br /> *[http://www.macspeech.com/support/index.php?article=33&amp;action=kb How to add multiple users in iListen]<br /> *[http://www.macspeech.com/support/index.php?article=140&amp;action=kb How does iListen distinguish between the word paragraph and the command paragraph?]<br /> <br /> ==External links==<br /> *[http://www.macspeech.com MacSpeech]<br /> *[http://www.macspeech.com/support/feeds/kb.php?category=3 RSS Feed of new iListen knowledge base articles]<br /> *[http://www.macspeech.com/support/index.php?action=kb&amp;category=3 Archive of iListen knowledge base articles]<br /> <br /> <br /> {{stub-software}}<br /> [[Category:Macintosh software]]</div> Twick /gts/w/index.php?title=MacSpeech&diff=16849 MacSpeech 2008-07-01T16:47:12Z <p>Twick: New page: MacSpeech is a Mac company that develops speech recognition software for iListen (software for Mac computers). It was founded by Andrew Taylor in 1996.</p> <hr /> <div>MacSpeech is a Mac company that develops speech recognition software for iListen (software for Mac computers). It was founded by Andrew Taylor in 1996.</div> Twick /gts/w/index.php?title=HTML&diff=16843 HTML 2008-07-01T16:43:05Z <p>Twick: </p> <hr /> <div>'''HTML''' or '''HyperText Markup Language''' is a '''markup language''' for content on the [[web]]. In an HTML document, various HTML '''tags''' surround content and denote certain types of HTML '''elements''', such as [[GoLive_CS2#Paragraphs|paragraphs]] or [[GoLive_CS2#Headings|headings]]. [[Web pages]] marked up with HTML are served by a web server and displayed in users' web browsers.<br /> <br /> [[XHTML]] is considered by the W3C to be HTML's successor. [[Web Services]] attempts to have every site they maintain validate as '''XHTML 1.0 transitional'''.<br /> <br /> {{stub}}<br /> <br /> [[Category:World Wide Web]]</div> Twick /gts/w/index.php?title=Hyperlink&diff=16789 Hyperlink 2008-07-01T15:59:38Z <p>Twick: </p> <hr /> <div>A '''hyperlink''' (often referred to as simply a '''link'''), is a reference or navigation element in a document to another section of the same document, another document, or a specified section of another document, that automatically brings the referred information to the user when the navigation element is selected by the user.<br /> <br /> Hyperlinks are part of the foundation for the [[World Wide Web]] but are not limited to [[HTML]] or the web. Hyperlinks may be used in almost any electronic media.<br /> <br /> ==On the web==<br /> To make a hyperlink in HTML, use the anchor tag: &lt;code&gt;&amp;lt;a href=&quot;[[URL]]&quot; title=&quot;Description of link&quot;&amp;gt;link text&amp;lt;/a&amp;gt;&lt;/code&gt;.<br /> <br /> There are three different types of hyperlinks on the web, absolute, relative, and inline links.<br /> <br /> ===Absolute links===<br /> Absolute links are generally used to link to a document on a separate [[Website]] and are represented as a complete URL.<br /> <br /> {| class=&quot;round&quot; cellpadding=&quot;2&quot; cellspacing=&quot;0&quot;<br /> |+ Examples<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | http://google.com<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;The &amp;lt;a href=&quot;http://google.com&quot; title=&quot;Google is a good search engine&quot;&amp;gt;search engine&amp;lt;/a&amp;gt;.&lt;/nowiki&gt;<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | https://secure2.gac.edu/gribly/<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;The &amp;lt;a href=&quot;https://secure2.gac.edu/gribly/&quot;&amp;gt;Gribly&amp;lt;/a&amp;gt; allows you to search for directory information.&lt;/nowiki&gt;<br /> |}<br /> <br /> ===Relative links===<br /> Relative links are used to link to a document that is located under the same domain name and are represented as a partial URL. There are two different types of relative links: relative from the current document and relative from the web root.<br /> <br /> ====Relative from the current document====<br /> <br /> {| class=&quot;round&quot; cellpadding=&quot;2&quot; cellspacing=&quot;0&quot;<br /> |+ Examples<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | World_Wide_Web<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;Learn about the &amp;lt;a href=&quot;World_Wide_Web&quot; title=&quot;World Wide Web on Technology Services' wiki&quot;&amp;gt;World Wide Web&amp;lt;/a&amp;gt;.&lt;/nowiki&gt;<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | ../athletics/index.cfm<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;The &amp;lt;a href=&quot;../athletics/index.cfm&quot; title=&quot;Athletics at Âé¶¹ÊÓÆµ&quot;&amp;gt;Athletics&amp;lt;/a&amp;gt; site is one of our best.&lt;/nowiki&gt;<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | webservices/frequently-asked-questions/<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;Web Services has a list of &amp;lt;a href=&quot;webservices/frequently-asked-questions/&quot;&amp;gt;frequently asked questions&amp;lt;/a&amp;gt;.&lt;/nowiki&gt;<br /> |}<br /> <br /> <br /> {{section-stub}}<br /> <br /> ====Relative from the web root====<br /> <br /> {| class=&quot;round&quot; cellpadding=&quot;2&quot; cellspacing=&quot;0&quot;<br /> |+ Examples<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | /gts/Hyperlink<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;Learn about &amp;lt;a href=&quot;/gts/Hyperlink&quot; title=&quot;Hyperlink on Technology Services' wiki&quot;&amp;gt;hyperlinks&amp;lt;/a&amp;gt;.&lt;/nowiki&gt;<br /> |}<br /> <br /> {{section-stub}}<br /> <br /> ===Inline links===<br /> Inline links are used to link to information within the same document and are represented by a pound sign (#) followed by the target anchor's name.<br /> <br /> In order for an inline link to work, you need to give it a target to point to using the anchor tag: &lt;code&gt;&amp;lt;a name=&quot;anchor-name&quot;&amp;gt;&amp;lt;/a&amp;gt;&lt;/code&gt;.<br /> <br /> {| class=&quot;round&quot; cellpadding=&quot;2&quot; cellspacing=&quot;0&quot;<br /> |+ Examples<br /> |- class=&quot;odd&quot;<br /> ! URL<br /> | #chapter-three<br /> |- class=&quot;even&quot;<br /> ! HTML<br /> |&lt;nowiki&gt;The &amp;lt;a href=&quot;#chapter-three&quot; title=&quot;Jump to the third chapter&quot;&amp;gt;third chapter&amp;lt;/a&amp;gt; of this book.&lt;/nowiki&gt;<br /> |}<br /> <br /> {{stub}}<br /> {{Web help}}<br /> [[Category:World Wide Web]]</div> Twick /gts/w/index.php?title=Good_computing_habits_for_Windows_users&diff=16779 Good computing habits for Windows users 2008-07-01T15:46:41Z <p>Twick: /* Virus Protection */</p> <hr /> <div>As more and more people use the Internet to communicate and share information, their computers become more and more susceptible to viruses, security vulnerabilities, and spyware.<br /> <br /> There are several steps you can take to maintain your computer's functionality. The best way to prevent your computer from being crippled by malicious viruses or programs is not to download or install anything of questionable origin. If you don't know what an attachment, program, or link is, you shouldn't click on it.<br /> <br /> ==[[Virus Protection]]==<br /> <br /> Viruses are being transferred in more devious ways. They may come in as email attachment that looks like it is from someone you know; in as mp3 on a peer-to-peer file sharing network; or as a link an Instant Messenger profile. Every computer should have [/gts/Symantec_AntiVirus antivirus software] with up-to-date virus definitions.<br /> <br /> ==[[Windows Update]]==<br /> <br /> Microsoft regularly releases updates to the Windows operating system and other Microsoft products. Applying these updates is an important step to protecting your computer from security vulnerabilities that can be exploited by hackers, viruses, and spyware.<br /> <br /> ==[[Spyware Removal]]==<br /> <br /> Spyware, or software used to gather personal information without the user's knowledge, is becoming an ever growing problem for computer users. It can cause computers to run slowly, produce large amounts of network traffic, and cause programs to crash.<br /> <br /> ==[[Windows Firewall]]==<br /> <br /> Firewalls protect your computer from unauthorized network access. They can be useful in protecting against viruses.<br /> <br /> ==[[File Sharing]]==<br /> <br /> File sharing can be a very useful tool. However, when set up incorrectly, shares can leave computers open to viruses and other vulnerabilities.</div> Twick /gts/w/index.php?title=File_sharing&diff=16775 File sharing 2008-07-01T15:39:24Z <p>Twick: New page: Peer-to-peer file sharing is distinct from file trading in that downloading files from a Peer-to-peer network does not require uploading, although some networks either provide incentives f...</p> <hr /> <div>Peer-to-peer file sharing is distinct from file trading in that downloading files from a Peer-to-peer network does not require uploading, although some networks either provide incentives for uploading such as credits or forcing the sharing of files being currently downloaded.</div> Twick /gts/w/index.php?title=GReg_IP_address_ranges&diff=16774 GReg IP address ranges 2008-07-01T15:37:19Z <p>Twick: /* What's wrong? */</p> <hr /> <div>==10.1.16.* -- Unregistered range ==<br /> <br /> A computer with an IP address of 10.1.16.* is unregistered. <br /> <br /> '''What's wrong?'''<br /> <br /> The user has not gone through the registration process. <br /> <br /> '''Next Step'''<br /> <br /> They will need to go to [http://greg.gac.edu http://greg.gac.edu] and click '''Continue Registration'''.<br /> <br /> == 138.236.*.* - Registered range ==<br /> <br /> 138.236.*.*<br /> <br /> '''What this means'''<br /> <br /> They have a valid IP address and they should be able to work on the Âé¶¹ÊÓÆµ network. There are many specific ranges depending where they are plugging in. Each VLAN has a seperate range of IP addresses, but they all start with 138.236.xx.xx. The third and fourth set will be different.<br /> <br /> ===Registered ranges===<br /> <br /> '''Wireless'''<br /> <br /> 138.236.240.* - 138.236.255.*<br /> <br /> '''Mattson Hall'''<br /> <br /> 138.236.75.* - 138.236.75.*<br /> <br /> '''Media Services'''<br /> <br /> 138.236.62.* - 138.236.63.*<br /> <br /> '''Olin'''<br /> <br /> 138.236.64.* - 138.236.71*<br /> <br /> '''Lund'''<br /> <br /> 138.236.56.* - 138.236.57.*<br /> <br /> '''Physical Plant'''<br /> <br /> 138.236.172.* - 138.236.172.*<br /> <br /> == Rougue DHCP Servers/Routers ==<br /> <br /> If the IP address starts with 192.168.1.* or 192.168.0.*, it probably got the IP from a incorrectly configured access point (which shouln't be on the network at all!).<br /> Contact Dan and Ethan.<br /> <br /> == Quarantined computers ==<br /> <br /> 192.168.*.* except 192.168.1.* and 192.168.0.*<br /> <br /> ===What's wrong?===<br /> <br /> * It is possible they have an [[IP address]] that has been hardcoded. <br /> * It is possible that they are connected to a non-Âé¶¹ÊÓÆµ router or wireless router. This is most IP address for off-campus students. They are not connected to the Âé¶¹ÊÓÆµ network.<br /> * They have been restricted by [[GReg]] because they either have a virus that they need to remove or they do not have Windows fully updated.<br /> <br /> ===Next step===<br /> <br /> We need to make sure that they are set to obtain an IP address automatically. To make sure they are, click on the Start button, go to the control panel, click on Network Connections, have them right click either the wireless adapter or the Local Area Connection and click properties. Have them find the TCP/IP protocol and click it, then click Configure.<br /> <br /> Form them to get a working IP addressand if they are on-campus they'll need to go to greg.gac.edu and go through the registration system again to make sure that their Windows is fully updated and/or they have up-to-date virus definitions. <br /> <br /> If they have this IP address and they are redirected to a web page that tells them they have a virus they need to remove, they'll need to contact us to make sure their virus is removed.<br /> <br /> == Hardware issues ==<br /> 169.xxx.xxx.x<br /> <br /> ===What's wrong?===<br /> <br /> Somewhere the connection has failed. The following items could be broken.<br /> <br /> * [[Network card]] is not working.<br /> * The [[ethernet cable]] is bad.<br /> * The [[ethernet port]] that they are plugging into is bad.<br /> * [[Spyware]] has broken the Winsock connection.<br /> <br /> ===Next Step===<br /> <br /> To get connected, first we want to try and eliminate a few things.<br /> <br /> * Have them try a known working cable.<br /> * Have them plug into a known working ethernet port.<br /> * Does their roommate's working computer work when using their cord and their ethernet port?<br /> * Does it appear that the computer has many, many pop-ups and other things that could mean a computer that is broken by spyware. If so, they will need to run a safe-mode virus and spyware scan.<br /> <br /> == ResHall printers IP addresses ==</div> Twick /gts/w/index.php?title=Network_card&diff=16773 Network card 2008-07-01T15:36:47Z <p>Twick: New page: A '''network card''', '''network adapter''', '''LAN Adapter''' or '''NIC''' (network interface card) is a piece of computer hardware designed to allow computers to communicate over a [...</p> <hr /> <div>A '''network card''', '''network adapter''', '''LAN Adapter''' or '''NIC''' (network interface card) is a piece of [[computer hardware]] designed to allow computers to communicate over a [[computer network]]. It is both an [[OSI model|OSI layer]] 1 ([[physical layer]]) and layer 2 ([[data link layer]]) device, as it provides physical access to a networking medium and provides a low-level addressing system through the use of [[MAC address]]es. It allows users to connect to each other either by using cables or wirelessly.<br /> <br /> Although other network technologies exist, [[Ethernet]] has achieved near-ubiquity since the mid-1990s. Every Ethernet network card has a unique 48-bit serial number called a [[MAC address]], which is stored in [[Read-only memory|ROM]] carried on the card. Every computer on an Ethernet network must have a card with a unique MAC address. No two cards ever manufactured share the same address. This is accomplished by the [[Institute of Electrical and Electronics Engineers]] ([[IEEE]]), which is responsible for assigning unique MAC addresses to the vendors of network interface controllers.<br /> <br /> Whereas network cards used to be [[expansion card]]s that plug into a computer bus, the low cost and ubiquity of the Ethernet standard means that most newer computers have a network interface built into the [[motherboard]]. These either have Ethernet capabilities integrated into the motherboard chipset, or implemented via a low cost dedicated Ethernet chip, connected through the [[Peripheral Component Interconnect|PCI]] (or the newer [[PCI express]] bus). A separate network card is not required unless multiple interfaces are needed or some other type of network is used. Newer motherboards may even have dual network (Ethernet) interfaces built-in.<br /> <br /> The card implements the electronic circuitry required to communicate using a specific [[physical layer]] and [[data link layer]] standard such as [[Ethernet]] or [[token ring]]. This provides a base for a full network [[protocol stack]], allowing communication among small groups of computers on the same [[LAN]] and large-scale network communications through routable protocols, such as [[Internet Protocol|IP]].<br /> <br /> There are four techniques used to transfer data, the NIC may use one or more of these techniques.<br /> <br /> *Polling is where the [[microprocessor]] examines the status of the [[peripheral]] under program control.<br /> *Programmed [[I/O]] is where the [[microprocessor]] alerts the designated [[peripheral]] by applying its address to the system's [[address bus]].<br /> *Interrupt-driven [[I/O]] is where the [[peripheral]] alerts the [[microprocessor]] that it's ready to transfer data.<br /> *DMA is where the intelligent [[peripheral]] assumes control of the [[system bus]] to access memory directly. This removes load from the CPU but requires a separate processor on the card.<br /> <br /> A network card typically has a [[twisted pair]], [[BNC connector|BNC]], or [[Attachment Unit Interface|AUI]] socket where the network cable is connected, and a few [[Light-emitting diode|LED]]s to inform the user of whether the network is active, and whether or not there is data being transmitted on it. Network Cards are typically available in 10/100/1000 [[Megabit per second|Mbit/s]] varieties. This means they can support a transfer rate of 10, 100 or 1000 Megabits per second.</div> Twick /gts/w/index.php?title=Spyware&diff=16770 Spyware 2008-07-01T15:34:00Z <p>Twick: New page: '''Spyware''' is computer software that is installed surreptitiously on a personal computer to intercept or take partial control over the user's interaction wi...</p> <hr /> <div>'''Spyware''' is computer [[software]] that is installed [[wikt:surreptitiously|surreptitiously]] on a personal computer to intercept or take partial control over the user's interaction with the computer, without the user's informed consent.<br /> <br /> While the term ''spyware'' suggests software that secretly monitors the user's behavior, the functions of spyware extend well beyond simple monitoring. Spyware programs can collect various types of Personally identifiable information|personal information, such as Internet surfing habit, sites that have been visited, but can also interfere with user control of the computer in other ways, such as installing additional software, redirecting [[Web browser]] activity, accessing websites blindly that will cause more harmful viruses, or diverting advertising revenue to a third party. Spyware can even change computer settings, resulting in slow connection speeds, different home pages, and loss of [[Internet]] or other programs. In an attempt to increase the understanding of spyware, a more formal classification of its included software types is captured under the term privacy-invasive software.<br /> <br /> In response to the emergence of spyware, a small industry has sprung up dealing in [[anti-spyware]] software. Running anti-spyware software has become a widely recognized element of computer security best practices for [[Microsoft Windows]] [[desktop computer]]s. A number of jurisdictions have passed anti-spyware laws, which usually target any software that is [[wikt:surreptitiously|surreptitiously]] installed to control a user's computer.</div> Twick /gts/w/index.php?title=GReg_IP_address_ranges&diff=16768 GReg IP address ranges 2008-07-01T15:30:43Z <p>Twick: /* What's wrong? */</p> <hr /> <div>==10.1.16.* -- Unregistered range ==<br /> <br /> A computer with an IP address of 10.1.16.* is unregistered. <br /> <br /> '''What's wrong?'''<br /> <br /> The user has not gone through the registration process. <br /> <br /> '''Next Step'''<br /> <br /> They will need to go to [http://greg.gac.edu http://greg.gac.edu] and click '''Continue Registration'''.<br /> <br /> == 138.236.*.* - Registered range ==<br /> <br /> 138.236.*.*<br /> <br /> '''What this means'''<br /> <br /> They have a valid IP address and they should be able to work on the Âé¶¹ÊÓÆµ network. There are many specific ranges depending where they are plugging in. Each VLAN has a seperate range of IP addresses, but they all start with 138.236.xx.xx. The third and fourth set will be different.<br /> <br /> ===Registered ranges===<br /> <br /> '''Wireless'''<br /> <br /> 138.236.240.* - 138.236.255.*<br /> <br /> '''Mattson Hall'''<br /> <br /> 138.236.75.* - 138.236.75.*<br /> <br /> '''Media Services'''<br /> <br /> 138.236.62.* - 138.236.63.*<br /> <br /> '''Olin'''<br /> <br /> 138.236.64.* - 138.236.71*<br /> <br /> '''Lund'''<br /> <br /> 138.236.56.* - 138.236.57.*<br /> <br /> '''Physical Plant'''<br /> <br /> 138.236.172.* - 138.236.172.*<br /> <br /> == Rougue DHCP Servers/Routers ==<br /> <br /> If the IP address starts with 192.168.1.* or 192.168.0.*, it probably got the IP from a incorrectly configured access point (which shouln't be on the network at all!).<br /> Contact Dan and Ethan.<br /> <br /> == Quarantined computers ==<br /> <br /> 192.168.*.* except 192.168.1.* and 192.168.0.*<br /> <br /> ===What's wrong?===<br /> <br /> * It is possible they have an [[IP address]] that has been hardcoded. <br /> * It is possible that they are connected to a non-Âé¶¹ÊÓÆµ router or wireless router. This is most IP address for off-campus students. They are not connected to the Âé¶¹ÊÓÆµ network.<br /> * They have been restricted by [[GReg]] because they either have a virus that they need to remove or they do not have Windows fully updated.<br /> <br /> ===Next step===<br /> <br /> We need to make sure that they are set to obtain an IP address automatically. To make sure they are, click on the Start button, go to the control panel, click on Network Connections, have them right click either the wireless adapter or the Local Area Connection and click properties. Have them find the TCP/IP protocol and click it, then click Configure.<br /> <br /> Form them to get a working IP addressand if they are on-campus they'll need to go to greg.gac.edu and go through the registration system again to make sure that their Windows is fully updated and/or they have up-to-date virus definitions. <br /> <br /> If they have this IP address and they are redirected to a web page that tells them they have a virus they need to remove, they'll need to contact us to make sure their virus is removed.<br /> <br /> == Hardware issues ==<br /> 169.xxx.xxx.x<br /> <br /> ===What's wrong?===<br /> <br /> Somewhere the connection has failed. The following items could be broken.<br /> <br /> * [[Network card]] is not working.<br /> * The [[ethernet cable]] is bad.<br /> * The [[ethernet port]] that they are plugging into is bad.<br /> * [[Spyware]] has broken the [[Winsock]] connection.<br /> <br /> ===Next Step===<br /> <br /> To get connected, first we want to try and eliminate a few things.<br /> <br /> * Have them try a known working cable.<br /> * Have them plug into a known working ethernet port.<br /> * Does their roommate's working computer work when using their cord and their ethernet port?<br /> * Does it appear that the computer has many, many pop-ups and other things that could mean a computer that is broken by spyware. If so, they will need to run a safe-mode virus and spyware scan.<br /> <br /> == ResHall printers IP addresses ==</div> Twick /gts/w/index.php?title=Deep_Freeze&diff=16723 Deep Freeze 2008-07-01T13:44:29Z <p>Twick: </p> <hr /> <div>'''Deep Freeze''' is [[software]] created to protect the integrity of computer workstations by locking the computer configuration. This gives the user free control of the machine to use the computer to its fullest ability by allowing the user to install programs, delete programs, change settings, etc, when the computer is up and running. When the computer is rebooted, all changes are lost and the system is brought back to the intended configuration.<br /> <br /> <br /> <br /> ==Where is Deep Freeze located?==<br /> The Deep Freeze software is only installed in [[computer labs]] and other computers that were requested to have it. Faculty and staff do not have this software on their computers.<br /> <br /> ==Thawing==<br /> <br /> # When the computer is logged in, as any user, press Ctrl-Alt-Shift-F6. This will bring up a password screen.<br /> # Type in the password given to you by [[GTS]]<br /> # Click on Boot Thawed.<br /> # Click OK.<br /> # Restart the computer.<br /> # Log in as an administrator, in public labs, the gustavus user is what you should use.<br /> # Make changes<br /> <br /> ==Freezing==<br /> <br /> # After making the changes, restart the computer.<br /> # Log in again.<br /> # When the computer is logged in, press Ctrl-Alt-Shift-F6. This will bring up a password screen.<br /> # Type in the password given to you by GTS.<br /> # Click on Boot Frozen.<br /> # Click OK.<br /> # Restart the computer.<br /> <br /> ==External link==<br /> *[http://faronics.com/html/deepfreeze.asp Faronics website]<br /> <br /> [[Category:Software]]</div> Twick /gts/w/index.php?title=Deep_Freeze&diff=16722 Deep Freeze 2008-07-01T13:43:34Z <p>Twick: /* Configurations */</p> <hr /> <div>'''Deep Freeze''' is [[software]] created to protect the integrity of computer [[workstations]] by locking the computer configuration. This gives the user free control of the machine to use the computer to its fullest ability by allowing the user to install programs, delete programs, change settings, etc, when the computer is up and running. When the computer is rebooted, all changes are lost and the system is brought back to the intended configuration.<br /> <br /> <br /> <br /> ==Where is Deep Freeze located?==<br /> The Deep Freeze software is only installed in [[computer labs]] and other computers that were requested to have it. Faculty and staff do not have this software on their computers.<br /> <br /> ==Thawing==<br /> <br /> # When the computer is logged in, as any user, press Ctrl-Alt-Shift-F6. This will bring up a password screen.<br /> # Type in the password given to you by [[GTS]]<br /> # Click on Boot Thawed.<br /> # Click OK.<br /> # Restart the computer.<br /> # Log in as an administrator, in public labs, the gustavus user is what you should use.<br /> # Make changes<br /> <br /> ==Freezing==<br /> <br /> # After making the changes, restart the computer.<br /> # Log in again.<br /> # When the computer is logged in, press Ctrl-Alt-Shift-F6. This will bring up a password screen.<br /> # Type in the password given to you by GTS.<br /> # Click on Boot Frozen.<br /> # Click OK.<br /> # Restart the computer.<br /> <br /> ==External link==<br /> *[http://faronics.com/html/deepfreeze.asp Faronics website]<br /> <br /> [[Category:Software]]</div> Twick /gts/w/index.php?title=Alumni_Home_Directory_Access&diff=16703 Alumni Home Directory Access 2008-06-30T19:33:39Z <p>Twick: /* E-mail access continued */</p> <hr /> <div>[[GTS|Âé¶¹ÊÓÆµ Technology Services]] is offering a number of new pilot account options for Alumni and Graduates. Historically alumni were able to continue using their Âé¶¹ÊÓÆµ [[e-mail]] accounts for only one year after graduation. All the new features can be accessed by visiting the [https://gts.gac.edu/gts/tools/ GTS Tools Page]. Also see [http://coreservices.blog.gustavus.edu/2006/10/03/2005-graduates/ System Administrators Blog].<br /> [[Image:Alumni.jpg|250 px|right]]<br /> <br /> ==E-mail access continued==<br /> The Class of 2005, 2006, 2007, and 2008, are being offered the option of continued use of their Âé¶¹ÊÓÆµ e-mail account. This option is available for &amp;#0036;25. For 2005 graduates, it will extend your account until September of 2007. For 2006 graduates, it will extend your account until September of 2008. This option can be activated by visiting the [https://gts.gac.edu/gts/tools/ GTS Tools Page].<br /> <br /> ===I'm a 2005 graduate and I paid for continued e-mail access until September 2007, can I keep my email longer than that?===<br /> Yes, you can extend your account for another year by paying an additional $25 dollars.<br /> <br /> ==E-mail forwarding==<br /> E-mail forwarding is another option. It might be the answer if you do not want to keep your Âé¶¹ÊÓÆµ e-mail account, but do want to receive any e-mails that are sent to it. E-mail forwarding will forward the e-mails to another e-mail address of your choosing. This option can be activated or adjusted at the [https://gts.gac.edu/gts/tools/ GTS Tools Page]. There is no charge for e-mail forwarding.<br /> <br /> ==Zip file of Home Directory and e-mail==<br /> Many people want to keep copies of their [[home directory]] and e-mail inbox, but forget to do it before their accounts are deactivated. The Classes of 2005 and 2006 have the option of downloading a copy of their home directory and e-mail inbox in [[zip]] format. This option is available on the [https://gts.gac.edu/gts/tools/ GTS Tools Page]. There is no charge for this option. The Class of 2007 will soon have this option, as well.<br /> <br /> ===How can I get this .zip file if I do not have high speed internet? Can you send me a CD of this file?=== <br /> Yes, we can send you a CD with the contents of your [[Home Directory]] with proper identification and mailing address. Please contact the [[Technology Helpline]].<br /> <br /> {{Tech help}}<br /> <br /> [[Category:E-mail]]</div> Twick /gts/w/index.php?title=Adobe_Contribute&diff=16672 Adobe Contribute 2008-06-30T17:03:56Z <p>Twick: /* Personal homepages */</p> <hr /> <div>'''Adobe Contribute''' is a [[WYSIWYG]] [[web page]] editor that is used at Âé¶¹ÊÓÆµ to maintain an increasing number of parts of the Âé¶¹ÊÓÆµ [[website]].<br /> <br /> == Installing ==<br /> If you do not have Contribute installed on your College-owned computer and want to use it, please contact the [[Technology Helpline]].<br /> <br /> == Getting started ==<br /> If you have Contribute installed on your computer and are ready to jump in, the best place to start is the built-in tutorial. To access the tutorial, take the following steps:<br /> <br /> # Open Contribute.<br /> # In the [[menu bar]], select '''Help &gt; Contribute Tutorial'''<br /> <br /> == Personal homepages ==<br /> To set up Contribute to maintain your [[personal homepage]], please follow these steps:<br /> <br /> # Open Contribute.<br /> # In the [[menu bar]], select '''Edit &gt; My Connections'''.<br /> # Click on the button labeled &quot;Create...&quot;<br /> # A new window will pop up. Click &quot;Next &gt;&quot;<br /> # Under &quot;What do you want to connect to?&quot; make sure that &quot;Website&quot; is selected. In the box that asks &quot;What is the web address (URL) of your website?&quot; type in the URL to your personal homepage. For your reference, this should be http://homepages.gac.edu/~yourusername/ so if your [[username]] is fsmash, this should be http://homepages.gac.edu/~fsmash/<br /> # Click &quot;Next &gt;&quot;<br /> # Under &quot;How do you connect to your web server?&quot; select &quot;Secure FTP (STFP)&quot;.<br /> # Under &quot;What is the name of your SFTP server?&quot; type ftp.gac.edu<br /> # Type your [[Âé¶¹ÊÓÆµ username]] and [[Âé¶¹ÊÓÆµ password|password]] into the other two boxes and click &quot;Next &gt;&quot;<br /> # Under &quot;On the SFTP server, what folder contains your website?&quot; simply add &quot;www-docs/&quot; to the end of the default text. It should look something like this: /Net/gac/home/f/s/fsmash/www-docs/<br /> # Click &quot;Next &gt;&quot;. Enter your name and email in the corresponding text boxes. <br /> # Click &quot;Next &gt;&quot;. You should now see a summary window with the information you previously filled out. Click &quot;Done&quot; to finish.<br /> <br /> <br /> {{Tech help}}<br /> <br /> [[Category:Software]]<br /> [[Category:Adobe]]</div> Twick