/gts/api.php?action=feedcontributions&feedformat=atom&user=Tami 2025-05-02T02:41:49Z User contributions MediaWiki 1.31.1 /gts/w/index.php?title=Technology_Request_Process&diff=39228 2022-07-05T13:40:30Z

<p>Tami: /* Summer/Fall 2022 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1_iBGz4CNrQsdLh3b89SVH46tAZwVfEwJtInSTgGtNdI/edit?usp=sharing Fiscal Year 2022-2023 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2022===<br /> Administrative Technology approved for delivery in the summer of 2022:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1hXo7CaFhRhJyJG2trYeqhuSgCKckYSEPoFA787ThF14/edit?usp=sharing Fiscal Year 2022-2023 Administrative Technology Hardware and Software Listing]<br /> <br /> Serious global supply chain challenges continue, but we currently have adequate inventory to meet approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=39215 2022-06-30T19:10:43Z

<p>Tami: /* Summer/Fall 2022 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1_iBGz4CNrQsdLh3b89SVH46tAZwVfEwJtInSTgGtNdI/edit?usp=sharing Fiscal Year 2022-2023 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2022===<br /> Administrative Technology approved for delivery in the summer of 2022:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> Serious global supply chain challenges continue, but we currently have adequate inventory to meet approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=39214 2022-06-30T19:09:49Z

<p>Tami: /* Summer/Fall 2021 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1_iBGz4CNrQsdLh3b89SVH46tAZwVfEwJtInSTgGtNdI/edit?usp=sharing Fiscal Year 2022-2023 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2022===<br /> Administrative Technology approved for delivery in the summer/fall of 2022:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> Serious global supply chain challenges continue, but we currently have adequate inventory to meet approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=39213 2022-06-30T19:07:45Z

<p>Tami: /* Summer 2022 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1_iBGz4CNrQsdLh3b89SVH46tAZwVfEwJtInSTgGtNdI/edit?usp=sharing Fiscal Year 2022-2023 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=39212 2022-06-30T19:07:28Z

<p>Tami: /* Summer 2022 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1_iBGz4CNrQsdLh3b89SVH46tAZwVfEwJtInSTgGtNdI/edit?usp=sharing Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=39211 2022-06-30T18:32:37Z

<p>Tami: /* Summer 2021 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in February 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year, GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2022===<br /> '''Academic Technology''' approved for delivery in the summer of 2022:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> Serious global supply chain challenges continue, but we have inventory to meet current approvals. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> *Lenovo m90s - 2022<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Computer_labs&diff=39193 2022-06-22T21:33:23Z

<p>Tami: /* Mattson Hall Lab */</p> <hr /> <div>[[GTS|Technology Services]] supports computer labs across campus that are located in [[residence halls]], [[academic buildings]], the [[Jackson Campus Center]] and the [[Folke Bernadotte Memorial Library]]. The labs contain a mix of [[Macintosh]], [[Microsoft Windows|Windows]] and [[Linux]] computers. Each lab has a high-speed Internet connection and a printer. Some of the academic labs are highly specialized and are not always available to the general [[campus community|Â鶹ÊÓƵ community]].<br /> <br /> ==Lab Hours==<br /> During Academic Year: Most computer labs hours are the same as the building hours. If a lab is locked contact Campus Safety (x8888) to have the lab unlocked.<br /> <br /> Scheduled Breaks: All computer labs will be locked down according to the building schedule. To gain special access to labs during scheduled breaks please consult with Technology Services (Technology Helpline 507-933-6111).<br /> <br /> During Summer Break: All computer labs are reserved through Summer Programs in the months of June, July and August. Please consult with Summer Programs for availability.<br /> <br /> ==Labs Details==<br /> <br /> Additional labs located throughout the campus meet individual department needs, therefore the use of these labs is often restricted to students enrolled in related courses of study.<br /> <br /> ===Beck Hall===<br /> ====[[Digital Arts Lab]]====<br /> Beck Hall 112<br /> The Digital Arts computer lab is a high-end Macintosh computer lab designed for video editing and other graphic art. This lab contains 16 student iMacs and 1 teacher iMac The computers in this lab are equipped with Final Cut Studio, Adobe Creative Suite, and Vector Works. This lab also has several color printers. This lab has a projector and multiple LCD displays.<br /> <br /> ====Beck 203====<br /> This is located on the second floor of Beck Hall. This lab contains 24 MacBook Pro laptops, black/white printer, and a projector.<br /> <br /> ===Confer Hall ===<br /> <br /> <br /> ====[[Culpeper Language Learning Center]]====<br /> Vickner Hall 108 - x6247<br /> The Culpeper Language Learning Center is a Macintosh computer lab designed for language studies. This lab is equipped with software necessary for these studies. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Digital Humanities Lab====<br /> Confer Hall 232<br /> The Digital Humanities lab is a Macintosh computer lab dedicated to exploring the Humanities through technology. This lab is equipped with a black/white printer as well as a projector. This lab contains 16 iMacs for student and faculty use<br /> <br /> ===Nobel Hall===<br /> <br /> ====GIS Lab====<br /> For Geography Students, a GIS lab is maintained as part of the Nobel computer lab. This lab contains 16 Windows workstations each with a large display (28&quot;), a map plotting station, the MapInfo program, ArcMap and ArcGIS. This lab also has a color printer capable of printing 11x17.<br /> <br /> ====Chemistry and Biology====<br /> A few small labs are maintained for use by the Chemistry and Biology departments. These labs are scattered throughout Nobel Hall and are integrated in with the chemistry and biology labs.<br /> <br /> ===Olin Hall===<br /> <br /> ====Olin Lab 124====<br /> The [[Olin Technology Center]] is located on the first floor of Olin Hall and is home to the [[Technology Helpline|Â鶹ÊÓƵ Technology Helpline]].<br /> <br /> ====[[Mathematics and Computer Science]]====<br /> The Mathematics and Computer Science department maintains labs located in Olin Hall 326 and 329 which are comprised of 18 Windows computers with dual display. In addition to these lab machines, the MCS department also maintains a Linux process server in Olin Hall 327.<br /> <br /> ===Schaefer Fine Arts Center===<br /> <br /> ====Music Keyboard Lab====<br /> An Electronic Music Laboratory is located on the third floor of the [[Harold and Ruth Schaefer Fine Arts Center|Schaefer Fine Arts Music building]]. Each station in this lab contains midi software, ear training programs, and an electronic keyboard. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Design Studio Lab====<br /> The Design Studio Lab is a small lab for designed for the Theatre and Dance Department located the north door (2nd floor) of the Fine Arts Theater building. This lab comes equipped with Vector Works and QLab. This lab includes 4 Macintosh computers and 1 Windows computer.<br /> <br /> ===Library===<br /> The library, while not an official computer lab, contains many general use computers scattered on every floor. The main floor houses the E-Classroom. [[Folke Bernadotte Memorial Library|Click here]] for a break down on the location of the library computers. The library also has a color printer located on the main floor.<br /> <br /> ===Residence halls===<br /> Each residence hall, with the exception of [[Arbor View]], has a computer lab with 24-hour access. Each computer in the residence hall labs has a set of available software installed. In every residence hall, there is a [[HP Laserjet m602dn|printer]] that is available for student use. Labs can be found in the following residence halls:<br /> <br /> * [[College View]]<br /> * [[Gibbs Hall]]<br /> * [[International Center]]<br /> * [[Norelius Hall]]<br /> * [[North Hall]]<br /> * [[Pittman Hall]]<br /> * [[Prairie View]]<br /> * [[Rundstrom Hall]]<br /> * [[Sohre Hall]]<br /> * [[Southwest Hall]]<br /> * [[Uhler Hall]]<br /> <br /> [[Category:Computer labs]]</div>

Tami /gts/w/index.php?title=Computer_labs&diff=39192 2022-06-22T21:32:49Z

<p>Tami: /* Mathematics and Computer Science */</p> <hr /> <div>[[GTS|Technology Services]] supports computer labs across campus that are located in [[residence halls]], [[academic buildings]], the [[Jackson Campus Center]] and the [[Folke Bernadotte Memorial Library]]. The labs contain a mix of [[Macintosh]], [[Microsoft Windows|Windows]] and [[Linux]] computers. Each lab has a high-speed Internet connection and a printer. Some of the academic labs are highly specialized and are not always available to the general [[campus community|Â鶹ÊÓƵ community]].<br /> <br /> ==Lab Hours==<br /> During Academic Year: Most computer labs hours are the same as the building hours. If a lab is locked contact Campus Safety (x8888) to have the lab unlocked.<br /> <br /> Scheduled Breaks: All computer labs will be locked down according to the building schedule. To gain special access to labs during scheduled breaks please consult with Technology Services (Technology Helpline 507-933-6111).<br /> <br /> During Summer Break: All computer labs are reserved through Summer Programs in the months of June, July and August. Please consult with Summer Programs for availability.<br /> <br /> ==Labs Details==<br /> <br /> Additional labs located throughout the campus meet individual department needs, therefore the use of these labs is often restricted to students enrolled in related courses of study.<br /> <br /> ===Beck Hall===<br /> ====[[Digital Arts Lab]]====<br /> Beck Hall 112<br /> The Digital Arts computer lab is a high-end Macintosh computer lab designed for video editing and other graphic art. This lab contains 16 student iMacs and 1 teacher iMac The computers in this lab are equipped with Final Cut Studio, Adobe Creative Suite, and Vector Works. This lab also has several color printers. This lab has a projector and multiple LCD displays.<br /> <br /> ====Beck 203====<br /> This is located on the second floor of Beck Hall. This lab contains 24 MacBook Pro laptops, black/white printer, and a projector.<br /> <br /> ===Confer Hall ===<br /> <br /> <br /> ====[[Culpeper Language Learning Center]]====<br /> Vickner Hall 108 - x6247<br /> The Culpeper Language Learning Center is a Macintosh computer lab designed for language studies. This lab is equipped with software necessary for these studies. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Digital Humanities Lab====<br /> Confer Hall 232<br /> The Digital Humanities lab is a Macintosh computer lab dedicated to exploring the Humanities through technology. This lab is equipped with a black/white printer as well as a projector. This lab contains 16 iMacs for student and faculty use<br /> <br /> ===Nobel Hall===<br /> <br /> ====GIS Lab====<br /> For Geography Students, a GIS lab is maintained as part of the Nobel computer lab. This lab contains 16 Windows workstations each with a large display (28&quot;), a map plotting station, the MapInfo program, ArcMap and ArcGIS. This lab also has a color printer capable of printing 11x17.<br /> <br /> ====Chemistry and Biology====<br /> A few small labs are maintained for use by the Chemistry and Biology departments. These labs are scattered throughout Nobel Hall and are integrated in with the chemistry and biology labs.<br /> <br /> ===Olin Hall===<br /> <br /> ====Olin Lab 124====<br /> The [[Olin Technology Center]] is located on the first floor of Olin Hall and is home to the [[Technology Helpline|Â鶹ÊÓƵ Technology Helpline]].<br /> <br /> ====[[Mathematics and Computer Science]]====<br /> The Mathematics and Computer Science department maintains labs located in Olin Hall 326 and 329 which are comprised of 18 Windows computers with dual display. In addition to these lab machines, the MCS department also maintains a Linux process server in Olin Hall 327.<br /> <br /> ===Schaefer Fine Arts Center===<br /> <br /> ====Music Keyboard Lab====<br /> An Electronic Music Laboratory is located on the third floor of the [[Harold and Ruth Schaefer Fine Arts Center|Schaefer Fine Arts Music building]]. Each station in this lab contains midi software, ear training programs, and an electronic keyboard. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Design Studio Lab====<br /> The Design Studio Lab is a small lab for designed for the Theatre and Dance Department located the north door (2nd floor) of the Fine Arts Theater building. This lab comes equipped with Vector Works and QLab. This lab includes 4 Macintosh computers and 1 Windows computer.<br /> <br /> ===Mattson Hall Lab===<br /> [[Mattson Hall]] houses a [[Macintosh]] lab with 23 Student Stations using iMac machines, a [[Scanner|scanning]] station, and a teacher station with a projection system and smart board. Each station in this lab contains the standard lab software. There are two [[Printing|printers]] in this lab for student use, 1 color and 1 b/w.<br /> <br /> ===Library===<br /> The library, while not an official computer lab, contains many general use computers scattered on every floor. The main floor houses the E-Classroom. [[Folke Bernadotte Memorial Library|Click here]] for a break down on the location of the library computers. The library also has a color printer located on the main floor.<br /> <br /> ===Residence halls===<br /> Each residence hall, with the exception of [[Arbor View]], has a computer lab with 24-hour access. Each computer in the residence hall labs has a set of available software installed. In every residence hall, there is a [[HP Laserjet m602dn|printer]] that is available for student use. Labs can be found in the following residence halls:<br /> <br /> * [[College View]]<br /> * [[Gibbs Hall]]<br /> * [[International Center]]<br /> * [[Norelius Hall]]<br /> * [[North Hall]]<br /> * [[Pittman Hall]]<br /> * [[Prairie View]]<br /> * [[Rundstrom Hall]]<br /> * [[Sohre Hall]]<br /> * [[Southwest Hall]]<br /> * [[Uhler Hall]]<br /> <br /> [[Category:Computer labs]]</div>

Tami /gts/w/index.php?title=Computer_labs&diff=39191 2022-06-22T21:31:39Z

<p>Tami: /* Olin Lab 124 */</p> <hr /> <div>[[GTS|Technology Services]] supports computer labs across campus that are located in [[residence halls]], [[academic buildings]], the [[Jackson Campus Center]] and the [[Folke Bernadotte Memorial Library]]. The labs contain a mix of [[Macintosh]], [[Microsoft Windows|Windows]] and [[Linux]] computers. Each lab has a high-speed Internet connection and a printer. Some of the academic labs are highly specialized and are not always available to the general [[campus community|Â鶹ÊÓƵ community]].<br /> <br /> ==Lab Hours==<br /> During Academic Year: Most computer labs hours are the same as the building hours. If a lab is locked contact Campus Safety (x8888) to have the lab unlocked.<br /> <br /> Scheduled Breaks: All computer labs will be locked down according to the building schedule. To gain special access to labs during scheduled breaks please consult with Technology Services (Technology Helpline 507-933-6111).<br /> <br /> During Summer Break: All computer labs are reserved through Summer Programs in the months of June, July and August. Please consult with Summer Programs for availability.<br /> <br /> ==Labs Details==<br /> <br /> Additional labs located throughout the campus meet individual department needs, therefore the use of these labs is often restricted to students enrolled in related courses of study.<br /> <br /> ===Beck Hall===<br /> ====[[Digital Arts Lab]]====<br /> Beck Hall 112<br /> The Digital Arts computer lab is a high-end Macintosh computer lab designed for video editing and other graphic art. This lab contains 16 student iMacs and 1 teacher iMac The computers in this lab are equipped with Final Cut Studio, Adobe Creative Suite, and Vector Works. This lab also has several color printers. This lab has a projector and multiple LCD displays.<br /> <br /> ====Beck 203====<br /> This is located on the second floor of Beck Hall. This lab contains 24 MacBook Pro laptops, black/white printer, and a projector.<br /> <br /> ===Confer Hall ===<br /> <br /> <br /> ====[[Culpeper Language Learning Center]]====<br /> Vickner Hall 108 - x6247<br /> The Culpeper Language Learning Center is a Macintosh computer lab designed for language studies. This lab is equipped with software necessary for these studies. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Digital Humanities Lab====<br /> Confer Hall 232<br /> The Digital Humanities lab is a Macintosh computer lab dedicated to exploring the Humanities through technology. This lab is equipped with a black/white printer as well as a projector. This lab contains 16 iMacs for student and faculty use<br /> <br /> ===Nobel Hall===<br /> <br /> ====GIS Lab====<br /> For Geography Students, a GIS lab is maintained as part of the Nobel computer lab. This lab contains 16 Windows workstations each with a large display (28&quot;), a map plotting station, the MapInfo program, ArcMap and ArcGIS. This lab also has a color printer capable of printing 11x17.<br /> <br /> ====Chemistry and Biology====<br /> A few small labs are maintained for use by the Chemistry and Biology departments. These labs are scattered throughout Nobel Hall and are integrated in with the chemistry and biology labs.<br /> <br /> ===Olin Hall===<br /> <br /> ====Olin Lab 124====<br /> The [[Olin Technology Center]] is located on the first floor of Olin Hall and is home to the [[Technology Helpline|Â鶹ÊÓƵ Technology Helpline]].<br /> <br /> ====[[Mathematics and Computer Science]]====<br /> The Mathematics and Computer Science department maintains labs located in Olin Hall 326 and 329 which are comprised of 19 iMac machines with dual display. In addition to these lab machines, the MCS department also maintains a Linux process server in Olin Hall 327.<br /> <br /> ===Schaefer Fine Arts Center===<br /> <br /> ====Music Keyboard Lab====<br /> An Electronic Music Laboratory is located on the third floor of the [[Harold and Ruth Schaefer Fine Arts Center|Schaefer Fine Arts Music building]]. Each station in this lab contains midi software, ear training programs, and an electronic keyboard. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Design Studio Lab====<br /> The Design Studio Lab is a small lab for designed for the Theatre and Dance Department located the north door (2nd floor) of the Fine Arts Theater building. This lab comes equipped with Vector Works and QLab. This lab includes 4 Macintosh computers and 1 Windows computer.<br /> <br /> ===Mattson Hall Lab===<br /> [[Mattson Hall]] houses a [[Macintosh]] lab with 23 Student Stations using iMac machines, a [[Scanner|scanning]] station, and a teacher station with a projection system and smart board. Each station in this lab contains the standard lab software. There are two [[Printing|printers]] in this lab for student use, 1 color and 1 b/w.<br /> <br /> ===Library===<br /> The library, while not an official computer lab, contains many general use computers scattered on every floor. The main floor houses the E-Classroom. [[Folke Bernadotte Memorial Library|Click here]] for a break down on the location of the library computers. The library also has a color printer located on the main floor.<br /> <br /> ===Residence halls===<br /> Each residence hall, with the exception of [[Arbor View]], has a computer lab with 24-hour access. Each computer in the residence hall labs has a set of available software installed. In every residence hall, there is a [[HP Laserjet m602dn|printer]] that is available for student use. Labs can be found in the following residence halls:<br /> <br /> * [[College View]]<br /> * [[Gibbs Hall]]<br /> * [[International Center]]<br /> * [[Norelius Hall]]<br /> * [[North Hall]]<br /> * [[Pittman Hall]]<br /> * [[Prairie View]]<br /> * [[Rundstrom Hall]]<br /> * [[Sohre Hall]]<br /> * [[Southwest Hall]]<br /> * [[Uhler Hall]]<br /> <br /> [[Category:Computer labs]]</div>

Tami /gts/w/index.php?title=Computer_labs&diff=39190 2022-06-22T21:30:23Z

<p>Tami: /* Beck 303 */</p> <hr /> <div>[[GTS|Technology Services]] supports computer labs across campus that are located in [[residence halls]], [[academic buildings]], the [[Jackson Campus Center]] and the [[Folke Bernadotte Memorial Library]]. The labs contain a mix of [[Macintosh]], [[Microsoft Windows|Windows]] and [[Linux]] computers. Each lab has a high-speed Internet connection and a printer. Some of the academic labs are highly specialized and are not always available to the general [[campus community|Â鶹ÊÓƵ community]].<br /> <br /> ==Lab Hours==<br /> During Academic Year: Most computer labs hours are the same as the building hours. If a lab is locked contact Campus Safety (x8888) to have the lab unlocked.<br /> <br /> Scheduled Breaks: All computer labs will be locked down according to the building schedule. To gain special access to labs during scheduled breaks please consult with Technology Services (Technology Helpline 507-933-6111).<br /> <br /> During Summer Break: All computer labs are reserved through Summer Programs in the months of June, July and August. Please consult with Summer Programs for availability.<br /> <br /> ==Labs Details==<br /> <br /> Additional labs located throughout the campus meet individual department needs, therefore the use of these labs is often restricted to students enrolled in related courses of study.<br /> <br /> ===Beck Hall===<br /> ====[[Digital Arts Lab]]====<br /> Beck Hall 112<br /> The Digital Arts computer lab is a high-end Macintosh computer lab designed for video editing and other graphic art. This lab contains 16 student iMacs and 1 teacher iMac The computers in this lab are equipped with Final Cut Studio, Adobe Creative Suite, and Vector Works. This lab also has several color printers. This lab has a projector and multiple LCD displays.<br /> <br /> ====Beck 203====<br /> This is located on the second floor of Beck Hall. This lab contains 24 MacBook Pro laptops, black/white printer, and a projector.<br /> <br /> ===Confer Hall ===<br /> <br /> <br /> ====[[Culpeper Language Learning Center]]====<br /> Vickner Hall 108 - x6247<br /> The Culpeper Language Learning Center is a Macintosh computer lab designed for language studies. This lab is equipped with software necessary for these studies. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Digital Humanities Lab====<br /> Confer Hall 232<br /> The Digital Humanities lab is a Macintosh computer lab dedicated to exploring the Humanities through technology. This lab is equipped with a black/white printer as well as a projector. This lab contains 16 iMacs for student and faculty use<br /> <br /> ===Nobel Hall===<br /> <br /> ====GIS Lab====<br /> For Geography Students, a GIS lab is maintained as part of the Nobel computer lab. This lab contains 16 Windows workstations each with a large display (28&quot;), a map plotting station, the MapInfo program, ArcMap and ArcGIS. This lab also has a color printer capable of printing 11x17.<br /> <br /> ====Chemistry and Biology====<br /> A few small labs are maintained for use by the Chemistry and Biology departments. These labs are scattered throughout Nobel Hall and are integrated in with the chemistry and biology labs.<br /> <br /> ===Olin Hall===<br /> <br /> ====Olin Lab 124====<br /> The [[Olin Technology Center]] is located on the first floor of Olin Hall and is home to the [[Technology Helpline|Â鶹ÊÓƵ Technology Helpline]]. This lab has 12 Macs equipped with [[Virtual Lab]] as well as a color and black/white printer. In addition, computers in this lab have the full Adobe Creative Cloud suite available. This lab also houses the [[Olin Technology Center Classroom]].<br /> <br /> ====[[Mathematics and Computer Science]]====<br /> The Mathematics and Computer Science department maintains labs located in Olin Hall 326 and 329 which are comprised of 19 iMac machines with dual display. In addition to these lab machines, the MCS department also maintains a Linux process server in Olin Hall 327.<br /> <br /> ===Schaefer Fine Arts Center===<br /> <br /> ====Music Keyboard Lab====<br /> An Electronic Music Laboratory is located on the third floor of the [[Harold and Ruth Schaefer Fine Arts Center|Schaefer Fine Arts Music building]]. Each station in this lab contains midi software, ear training programs, and an electronic keyboard. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Design Studio Lab====<br /> The Design Studio Lab is a small lab for designed for the Theatre and Dance Department located the north door (2nd floor) of the Fine Arts Theater building. This lab comes equipped with Vector Works and QLab. This lab includes 4 Macintosh computers and 1 Windows computer.<br /> <br /> ===Mattson Hall Lab===<br /> [[Mattson Hall]] houses a [[Macintosh]] lab with 23 Student Stations using iMac machines, a [[Scanner|scanning]] station, and a teacher station with a projection system and smart board. Each station in this lab contains the standard lab software. There are two [[Printing|printers]] in this lab for student use, 1 color and 1 b/w.<br /> <br /> ===Library===<br /> The library, while not an official computer lab, contains many general use computers scattered on every floor. The main floor houses the E-Classroom. [[Folke Bernadotte Memorial Library|Click here]] for a break down on the location of the library computers. The library also has a color printer located on the main floor.<br /> <br /> ===Residence halls===<br /> Each residence hall, with the exception of [[Arbor View]], has a computer lab with 24-hour access. Each computer in the residence hall labs has a set of available software installed. In every residence hall, there is a [[HP Laserjet m602dn|printer]] that is available for student use. Labs can be found in the following residence halls:<br /> <br /> * [[College View]]<br /> * [[Gibbs Hall]]<br /> * [[International Center]]<br /> * [[Norelius Hall]]<br /> * [[North Hall]]<br /> * [[Pittman Hall]]<br /> * [[Prairie View]]<br /> * [[Rundstrom Hall]]<br /> * [[Sohre Hall]]<br /> * [[Southwest Hall]]<br /> * [[Uhler Hall]]<br /> <br /> [[Category:Computer labs]]</div>

Tami /gts/w/index.php?title=Computer_labs&diff=39189 2022-06-22T21:28:10Z

<p>Tami: /* Lund Center */</p> <hr /> <div>[[GTS|Technology Services]] supports computer labs across campus that are located in [[residence halls]], [[academic buildings]], the [[Jackson Campus Center]] and the [[Folke Bernadotte Memorial Library]]. The labs contain a mix of [[Macintosh]], [[Microsoft Windows|Windows]] and [[Linux]] computers. Each lab has a high-speed Internet connection and a printer. Some of the academic labs are highly specialized and are not always available to the general [[campus community|Â鶹ÊÓƵ community]].<br /> <br /> ==Lab Hours==<br /> During Academic Year: Most computer labs hours are the same as the building hours. If a lab is locked contact Campus Safety (x8888) to have the lab unlocked.<br /> <br /> Scheduled Breaks: All computer labs will be locked down according to the building schedule. To gain special access to labs during scheduled breaks please consult with Technology Services (Technology Helpline 507-933-6111).<br /> <br /> During Summer Break: All computer labs are reserved through Summer Programs in the months of June, July and August. Please consult with Summer Programs for availability.<br /> <br /> ==Labs Details==<br /> <br /> Additional labs located throughout the campus meet individual department needs, therefore the use of these labs is often restricted to students enrolled in related courses of study.<br /> <br /> ===Beck Hall===<br /> ====[[Digital Arts Lab]]====<br /> Beck Hall 112<br /> The Digital Arts computer lab is a high-end Macintosh computer lab designed for video editing and other graphic art. This lab contains 16 student iMacs and 1 teacher iMac The computers in this lab are equipped with Final Cut Studio, Adobe Creative Suite, and Vector Works. This lab also has several color printers. This lab has a projector and multiple LCD displays.<br /> <br /> ====Beck 203====<br /> This is located on the second floor of Beck Hall. This lab contains 24 MacBook Pro laptops, black/white printer, and a projector.<br /> <br /> ====Beck 303====<br /> This lab is located on the third floor of Beck Hall. This lab has 16 iMacs available for students, faculty, and staff. This lab is equipped with a black/white printer and projector.<br /> <br /> ===Confer Hall ===<br /> <br /> <br /> ====[[Culpeper Language Learning Center]]====<br /> Vickner Hall 108 - x6247<br /> The Culpeper Language Learning Center is a Macintosh computer lab designed for language studies. This lab is equipped with software necessary for these studies. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Digital Humanities Lab====<br /> Confer Hall 232<br /> The Digital Humanities lab is a Macintosh computer lab dedicated to exploring the Humanities through technology. This lab is equipped with a black/white printer as well as a projector. This lab contains 16 iMacs for student and faculty use<br /> <br /> ===Nobel Hall===<br /> <br /> ====GIS Lab====<br /> For Geography Students, a GIS lab is maintained as part of the Nobel computer lab. This lab contains 16 Windows workstations each with a large display (28&quot;), a map plotting station, the MapInfo program, ArcMap and ArcGIS. This lab also has a color printer capable of printing 11x17.<br /> <br /> ====Chemistry and Biology====<br /> A few small labs are maintained for use by the Chemistry and Biology departments. These labs are scattered throughout Nobel Hall and are integrated in with the chemistry and biology labs.<br /> <br /> ===Olin Hall===<br /> <br /> ====Olin Lab 124====<br /> The [[Olin Technology Center]] is located on the first floor of Olin Hall and is home to the [[Technology Helpline|Â鶹ÊÓƵ Technology Helpline]]. This lab has 12 Macs equipped with [[Virtual Lab]] as well as a color and black/white printer. In addition, computers in this lab have the full Adobe Creative Cloud suite available. This lab also houses the [[Olin Technology Center Classroom]].<br /> <br /> ====[[Mathematics and Computer Science]]====<br /> The Mathematics and Computer Science department maintains labs located in Olin Hall 326 and 329 which are comprised of 19 iMac machines with dual display. In addition to these lab machines, the MCS department also maintains a Linux process server in Olin Hall 327.<br /> <br /> ===Schaefer Fine Arts Center===<br /> <br /> ====Music Keyboard Lab====<br /> An Electronic Music Laboratory is located on the third floor of the [[Harold and Ruth Schaefer Fine Arts Center|Schaefer Fine Arts Music building]]. Each station in this lab contains midi software, ear training programs, and an electronic keyboard. This lab is equipped with a black/white printer as well as a projector.<br /> <br /> ====Design Studio Lab====<br /> The Design Studio Lab is a small lab for designed for the Theatre and Dance Department located the north door (2nd floor) of the Fine Arts Theater building. This lab comes equipped with Vector Works and QLab. This lab includes 4 Macintosh computers and 1 Windows computer.<br /> <br /> ===Mattson Hall Lab===<br /> [[Mattson Hall]] houses a [[Macintosh]] lab with 23 Student Stations using iMac machines, a [[Scanner|scanning]] station, and a teacher station with a projection system and smart board. Each station in this lab contains the standard lab software. There are two [[Printing|printers]] in this lab for student use, 1 color and 1 b/w.<br /> <br /> ===Library===<br /> The library, while not an official computer lab, contains many general use computers scattered on every floor. The main floor houses the E-Classroom. [[Folke Bernadotte Memorial Library|Click here]] for a break down on the location of the library computers. The library also has a color printer located on the main floor.<br /> <br /> ===Residence halls===<br /> Each residence hall, with the exception of [[Arbor View]], has a computer lab with 24-hour access. Each computer in the residence hall labs has a set of available software installed. In every residence hall, there is a [[HP Laserjet m602dn|printer]] that is available for student use. Labs can be found in the following residence halls:<br /> <br /> * [[College View]]<br /> * [[Gibbs Hall]]<br /> * [[International Center]]<br /> * [[Norelius Hall]]<br /> * [[North Hall]]<br /> * [[Pittman Hall]]<br /> * [[Prairie View]]<br /> * [[Rundstrom Hall]]<br /> * [[Sohre Hall]]<br /> * [[Southwest Hall]]<br /> * [[Uhler Hall]]<br /> <br /> [[Category:Computer labs]]</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=39180 2022-06-07T14:00:30Z

<p>Tami: /* What do I do with my Â鶹ÊÓƵ owned equipment? */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> Please see the [/gts/policy/accountaccess.php Faculty/Staff Account Access Policy] for detailed information related to account access when leaving Â鶹ÊÓƵ.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, iPad, speakers or headset, please return your equipment, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office on the first floor of Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==MyÂ鶹ÊÓƵ==<br /> Access to MyÂ鶹ÊÓƵ and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=39179 2022-06-07T13:59:56Z

<p>Tami: /* What do I do with my Â鶹ÊÓƵ owned equipment? */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> Please see the [/gts/policy/accountaccess.php Faculty/Staff Account Access Policy] for detailed information related to account access when leaving Â鶹ÊÓƵ.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, iPad, speakers or headset, please return your equipment, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office in Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==MyÂ鶹ÊÓƵ==<br /> Access to MyÂ鶹ÊÓƵ and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=39178 2022-06-07T13:58:44Z

<p>Tami: /* What happens with my Â鶹ÊÓƵ email account? */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> Please see the [/gts/policy/accountaccess.php Faculty/Staff Account Access Policy] for detailed information related to account access when leaving Â鶹ÊÓƵ.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, please turn in your laptop, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office in Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==MyÂ鶹ÊÓƵ==<br /> Access to MyÂ鶹ÊÓƵ and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=39177 2022-06-06T17:08:29Z

<p>Tami: /* What happens with my Â鶹ÊÓƵ email account? */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> Please see the [/gts/policy/accountaccess.php Faculty/Staff Account Access Policy] for detailed information related to account access after leaving Â鶹ÊÓƵ.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, please turn in your laptop, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office in Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==MyÂ鶹ÊÓƵ==<br /> Access to MyÂ鶹ÊÓƵ and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38978 2022-01-31T15:05:06Z

<p>Tami: /* Academic Technology Request Process */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Technology Request Process==<br /> In February of each year GTS and ATC will invite all staff and faculty to make technology requests for the upcoming fiscal year. The approved requests will be delivered after June 1,(depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for next fiscal year has been finalized.<br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38977 2022-01-31T15:00:11Z

<p>Tami: </p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Beginning in 2022, the request processes for both populations will happen at the same time, using the same process. Historically, Â鶹ÊÓƵ had two different technology request processes. Faculty used the '''Academic Technology Request''' Process and Administrators used the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> *Lenovo m90s - 2021<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020<br /> *T14s - 2021<br /> *T14s 2nd Gen - 2022</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38669 2021-07-14T14:46:50Z

<p>Tami: /* Summer 2020 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38668 2021-07-14T14:46:19Z

<p>Tami: /* Summer 2019 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> &lt;noinclude&gt;<br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38667 2021-07-14T14:45:57Z

<p>Tami: /* Summer 2019 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> &lt;noinclude&gt;<br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> &lt;/noinclude&gt;<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38666 2021-07-14T14:35:10Z

<p>Tami: /* Summer/Fall 2021 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1LGzOnKfPwjlEWKqygZXKVFmBgPHL-42ljAs5Or26SbA/edit#gid=0 Fiscal Year 2021-2022 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38665 2021-07-14T14:22:19Z

<p>Tami: /* Administrative Technology Request Process */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in February by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> <br /> ===Summer/Fall 2021===<br /> Administrative Technology approved for delivery in the summer/fall of 2021:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38664 2021-07-14T14:14:07Z

<p>Tami: /* Summer 2021 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> <br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in January by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38663 2021-07-14T14:13:49Z

<p>Tami: /* Summer 2020 */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2021===<br /> '''Academic Technology''' approved for delivery in the summer of 2021:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1RvW8-vaSq-9bZsRhnOSlxlMQq65dV7aj/edit#gid=311262788 Fiscal Year 2021-2022 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> A serious global shortage of semiconductors has made procurement of needed technology difficult. As such, we are asking you to please consider delaying your hardware delivery until October or later. If you can continue using your current equipment without a serious impact to your productivity, we will plan to revisit your request later this fall. If, however, your current setup is having a noticeable impact on your day to day work, please indicate this and we will prioritize your request. If demand for new hardware outpaces our ability to acquire the necessary devices, we will prioritize new employees, as well as those requests that directly facilitate teaching and learning. Thank you for your cooperation and continued patience during this time.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in January by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_Request_Process&diff=38662 2021-07-14T14:07:03Z

<p>Tami: /* Academic Technology Request Process */</p> <hr /> <div>Technology Services (GTS) is the primary technology provider on campus. Most technology equipment is supported and purchased through Technology Services.<br /> <br /> Every year, faculty and staff are asked to submit technology requests. Â鶹ÊÓƵ has two different technology request processes. Faculty use the '''Academic Technology Request''' Process and Administrators use the '''Administrative Process'''. <br /> <br /> ==Academic Technology Request Process==<br /> Historically, the '''Academic Technology Request''' form is sent out in February by the ATC (Academic Technology Committee) for the following fiscal year. Technology requests that are approved are fulfilled during the following summer.<br /> <br /> ===Summer 2020===<br /> '''Academic Technology''' approved for delivery in the summer of 2020:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1f8qt_o532vjcfIcJsblNhBghdv0vZCIMLfaWA_Kdvqo/edit?usp=sharing Fiscal Year 2020-2021 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 1st. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Academic Technology''' approved for delivery in the summer of 2019:&lt;br&gt;[https://docs.google.com/spreadsheets/d/1Q0xrbEKGFWPAxG2-62QvkbsNda8GcCRYVm04rDj9F38/edit?usp=sharing Fiscal Year 2019-2020 Academic Technology Hardware and Software Listing]&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Administrative Technology Request Process==<br /> The '''Administrative Technology Request''' process is sent out in January by Â鶹ÊÓƵ Technology Services. These requests are reviewed by GTS and fulfilled during the following summer. <br /> ===Summer/Fall 2020===<br /> Administrative Technology approved for delivery in the fall of 2020:&lt;br&gt; [https://docs.google.com/spreadsheets/d/1u9X1mRp10XI5y5OtifHGKCQAgfkSzYZKkJaBwayVnC0/edit?usp=sharing Fiscal Year 2020-2021 Administrative Technology Hardware and Software Listing]<br /> <br /> Due to the challenges inherent with the COVID-19 situation, priority for scheduling new technology allocations will be given to faculty and academic requests for the summer. <br /> <br /> The Technology Helpline will be scheduling the majority of administrative upgrades starting this fall. Undelivered approved allocations will expire on November 1, 2021, unless additional arrangements have been made.<br /> <br /> ===Summer 2019===<br /> '''Administrative Technology''' approved for delivery in the summer of 2019:&lt;br&gt;<br /> [https://docs.google.com/spreadsheets/d/1gom6KXgw8qbjIUjfzaLRaEDJD-dw2qylf00nvXj6qMs/edit?usp=sharing Fiscal Year 2019-2020 Administrative Technology Hardware and Software Listing].&lt;br&gt;<br /> GTS will make every effort to coordinate delivery of all approved equipment before August 16th. If we are unable to make arrangements before August 16th, equipment delivery may be delayed until after Fall Break. Undelivered approved allocations will expire on November 1, 2020, unless additional arrangements have been made.<br /> <br /> ==Mid-Year Request Process==<br /> If you need to request a computer outside of the normal request processes, there is a [https://gustavus.co1.qualtrics.com/jfe/form/SV_a2x5Jz8pJTodFtz mid-year request form], that will be reviewed by GTS on a rotating basis.<br /> <br /> ==Frequently Asked Questions==<br /> ;How do I know if I need a new computer?<br /> :As a general rule, faculty and staff can expect 4-5 years of use with their device before needing to request a new computer.<br /> :As a general rule, student workstations can expect 6-7 years of use before needing to request a new computer.<br /> <br /> ;My computer is currently not functioning and is impeding my work, what do I do?<br /> :If your computer is not working and you are unable to fulfill your job requirements, please contact the [[Technology Helpline]] for assistance.<br /> <br /> ;Where is the barcode that is mentioned on the request form?<br /> :On desktop computers, the black Â鶹ÊÓƵ barcode tag is on top side of the computer, near the power button. On laptops, the Â鶹ÊÓƵ barcode tag is on the underside of every laptop.<br /> <br /> ==How Old is My Computer?==<br /> ===Apple Computers===<br /> *Click the Apple Menu<br /> *Click on About this Mac<br /> *Under the name of the operating system, the year and model of the computer will be listed.<br /> <br /> '''Please note that Apple does not make a new device each year. For example, the 2015 MacBook Pro was sold for 2 years before they released a new model.'''<br /> -----<br /> <br /> ===Windows Computers===<br /> ====Desktops====<br /> On the front cover, there will be a sticker denoting the model. The corresponding models and years are listed here. If you do not see a sticker on the front cover, you can find a white label on the back of the computer with the year it was built, except for the 2019 model.<br /> <br /> *G35 - 2009<br /> *G43 - Early 2010<br /> *P55 - Late 2010<br /> *Q67 - 2011 and 2012 <br /> *Q77 - 2013<br /> *Q87 - 2014 and 2015<br /> *Q170 - 2016<br /> *Q270 - 2017 and 2018<br /> *Lenovo m920s - 2019<br /> *Lenovo m920s and Lenovo P330 - 2020<br /> <br /> ====Laptops====<br /> Please look for the model of the laptop on the laptop screen when viewing the laptop screen while it is open. The model will be in the lower right hand corner.<br /> *T500 - 2009 <br /> *T410 - 2010<br /> *T420 - 2011<br /> *T430s - 2012 and 2013<br /> *T440s - 2014<br /> *T450s - 2015<br /> *T460s - 2016<br /> *T470s - 2017 and early 2018<br /> *T480s - 2018 and early 2019<br /> *T490s - 2019<br /> *T490s and T14s - 2020</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=38658 2021-06-07T15:33:37Z

<p>Tami: /* Contact Data */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> For Â鶹ÊÓƵ Staff (Administrator and Support Staff) User Account (email) access ends when employment ends. For all others (Faculty, Emerita and Retirees) please see the list below for allowances.<br /> <br /> When account access ends - <br /> <br /> A universal '''auto-responder''' will be set on the account. An auto-responder sends a response to anyone who sends email to the account.<br /> &lt;blockquote&gt;<br /> &quot;FirstName LastName no longer works at Â鶹ÊÓƵ.<br /> Messages sent to this email account are NOT being read. <br /> For assistance please contact DepartmentEmailAlias@gustavus.edu.&quot;<br /> &lt;/blockquote&gt;<br /> <br /> '''After 30 days''', the auto-responder will be turned off, and any messages sent to the account will bounce back to the sender with a user unknown message.<br /> <br /> The following allowances exist:<br /> * '''Alumni''' - Alumni who are also employees are given an employee Â鶹ÊÓƵ User (email) account when they are hired. Access to the employee account will end when employment ends. Alumni who are employees, who only have one account may keep their account with approval from their supervising Vice President.<br /> *'''Adjunct and Visiting Faculty''' - are allowed to keep their accounts and all the privileges that go with their accounts for 60 days past the last day of their last semester. After 60 days their access to the account will end.<br /> *'''Tenure-Track Faculty''' - are allowed to keep their accounts and all the privileges that go with their accounts for 60 days (or longer if approved by the Provost’s Office) past the last day of their employment at the College.<br /> * '''Emeriti Faculty''' (20 years of service and age 60+) - are allowed to keep their accounts and all the privileges that go with their accounts indefinitely with approval from the Provost’s Office.<br /> * '''Retiring Employees''' (20 years of service and age 60+) - are allowed to keep their accounts with the approval from their supervising Vice President. <br /> * '''Employees''' - With Vice Presidential approval employees are allowed to keep their Â鶹ÊÓƵ accounts.<br /> * '''Employee Account Extension''' - With supervisor approval employees can be given an extension, and be allowed to keep their access for a limited amount of time.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, please turn in your laptop, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office in Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==WebAdvisor==<br /> Access to WebAdvisor and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Home_directory&diff=38510 2021-01-06T20:54:19Z

<p>Tami: </p> <hr /> <div>A '''home directory''' (often referred to as a '''Z-drive''', since &quot;Z&quot; is the default network drive letter on [[Microsoft Windows|Windows]]) is a networked personal storage space for all students, faculty, staff, and administrators. This space can be used to save papers, syllabi, pictures, [[e-mail]], and other documents. Home directories are also used to store user's [[personal homepages]]. This storage is backed up every night to ensure your data is safe. For large files, please use [[Google Drive]].<br /> <br /> Currently users are given '''1''' [[Gigabyte|GB]] of storage space for files. If more home directory space is needed, [https://gts.gac.edu/gts/newtools/user/check-usage.php students can request a one time addition of space ].<br /> ==On-Campus Access==<br /> <br /> ===Windows===<br /> <br /> # From the Start Menu/Start Screen, start typing '''Computer''' or '''This PC'''<br /> #Right Click on '''Computer''' or '''This PC''' and select '''Map Network Drive''' from the list of options on the bottom<br /> # Input the following information:<br /> ## '''Drive:''' Z<br /> ## '''Folder:''' \\home.gac.edu\username<br /> ## Check '''&quot;Reconnect at logon&quot;'''<br /> ## Click on '''&quot;Connect using a different user name&quot;'''<br /> ## Click on '''Finish'''<br /> ## When prompted, input your Â鶹ÊÓƵ username and password<br /> <br /> ===Mac OS X===<br /> <br /> # From the Finder, select '''Connect to Server''' from the '''Go''' menu<br /> # Type '''smb://home.gac.edu/'''''username'' in the text box along the bottom replacing &quot;username&quot; with the users Â鶹ÊÓƵ username. Click the '''Connect''' button.<br /> # When prompted, enter your username and password<br /> # Choose '''My Home Directory''' from the list that appears<br /> <br /> Your home directory will now be mounted. For easy access in the future, drag your home directory icon to the right side of your dock.<br /> <br /> ----<br /> <br /> ==Off-campus access==<br /> Off campus access to your home directory is available by using one of the following options.<br /> <br /> ===Via Remote Desktop (Employees Only)===<br /> Please see [[Remote_desktop | Remote Desktop]].<br /> <br /> ===Via Virtual Lab===<br /> [[Virtual_Lab | Virtual Lab]]<br /> <br /> ==See also==<br /> * [[Personal homepage]]<br /> * [[Quota]]<br /> * [[Virtual Lab]]<br /> * [[Google Drive]]<br /> <br /> {{Tech help}}<br /> <br /> [[Category:Home directory]]</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38498 2020-11-30T14:08:35Z

<p>Tami: /* Macintosh */</p> <hr /> <div>Due to internet filtering options that may be setup on your home router, you may receive the error '''DNS_PROBE_FINISHED_NXDOMAIN''' when trying to authenticate with Moodle or SSO. We have provided a workaround below, but the best option is to adjust your internet filter so it is functioning properly.<br /> <br /> '''Please note:''' Some anti-virus or anti-malware applications may prevent this change.<br /> <br /> ==Macintosh==<br /> # Open Terminal on the macintosh.<br /> # Type the following command exactly as it appears with spaces included and press enter: sudo nano /etc/hosts<br /> #If prompted, enter your computer login password and press enter. For those using Â鶹ÊÓƵ-owned machines, this should be their email password. Note-the password will not appear on the screen as you are typing.<br /> # This command will open a text editor. Use the arrow keys to move down to the first available blank line that you can write in. In this line you will add the IP address and host names for Moodle and SSO. Write them exactly as they appear here:<br /> ##138.236.127.133 moodle.gac.edu<br /> ##138.236.127.126 sso.gac.edu<br /> # Press the Control key and the O key together to save your work<br /> # Press the Control key and the x key together to exit <br /> [[File:DNSerrormac2.png|500px|center]]<br /> <br /> ==Windows==<br /> # Enter '''Notepad''' in the start menu.<br /> # Right click on '''Notepad''' and select '''Run as administrator.'''<br /> # Open the file '''C:\Windows\System32\Drivers\etc\hosts'''<br /> # Edit the file to look like the following <br /> # '''File-&gt;Save'''<br /> [[File:Hostsfile.PNG|500px|center]]</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38497 2020-11-30T14:07:13Z

<p>Tami: /* Windows */</p> <hr /> <div>Due to internet filtering options that may be setup on your home router, you may receive the error '''DNS_PROBE_FINISHED_NXDOMAIN''' when trying to authenticate with Moodle or SSO. We have provided a workaround below, but the best option is to adjust your internet filter so it is functioning properly.<br /> <br /> '''Please note:''' Some anti-virus or anti-malware applications may prevent this change.<br /> <br /> ==Macintosh==<br /> # Open terminal on the mac<br /> # type the following command exactly as it appears with spaces included and press enter: sudo nano /etc/hosts<br /> #If prompted, enter your computer login password and press enter. For those using Â鶹ÊÓƵ-owned machines, this should be their email password. Note-the password will not appear on the screen as you are typing<br /> # This command will open a text editor. Use the arrow keys to move down to the first available blank line that you can write in. In this line you will add the IP address and host names for Moodle and SSO. Write them exactly as they appear here:<br /> ##138.236.127.133 moodle.gac.edu<br /> ##138.236.127.126 sso.gac.edu<br /> # Press the Control key and the O key together to save your work<br /> # Press the Control key and the x key together to exit <br /> [[File:DNSerrormac2.png|500px|center]]<br /> <br /> ==Windows==<br /> # Enter '''Notepad''' in the start menu.<br /> # Right click on '''Notepad''' and select '''Run as administrator.'''<br /> # Open the file '''C:\Windows\System32\Drivers\etc\hosts'''<br /> # Edit the file to look like the following <br /> # '''File-&gt;Save'''<br /> [[File:Hostsfile.PNG|500px|center]]</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38476 2020-11-24T22:48:54Z

<p>Tami: </p> <hr /> <div>If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below.<br /> <br /> ==Macintosh==<br /> <br /> ==Windows==<br /> * type Notepad in the start menu.<br /> * right click and open as administrator.<br /> * Open C:\Windows\System32\Drivers\etc\hosts<br /> * Edit the file to look like the following<br /> [[File:Hostsfile.PNG|500px|center]]<br /> * Save file</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38475 2020-11-24T22:47:56Z

<p>Tami: </p> <hr /> <div>If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below.<br /> <br /> ==Macintosh==<br /> <br /> ==Windows==<br /> # type Notepad in the start menu.<br /> # right click and open as administrator.<br /> # Open C:\Windows\System32\Drivers\etc\hosts<br /> # Edit the file to look like the following<br /> [[File:File:Hostsfile.PNG|500px|center]]</div>

Tami /gts/w/index.php?title=File:Hostsfile.PNG&diff=38474 2020-11-24T22:43:07Z

<p>Tami: </p> <hr /> <div></div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38473 2020-11-24T22:42:30Z

<p>Tami: </p> <hr /> <div>If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below.<br /> <br /> ==Macintosh==<br /> <br /> ==Windows==<br /> # type Notepad in the start menu.<br /> # right click and open as administrator.<br /> # Open C:\Windows\System32\Drivers\etc\hosts<br /> # Edit the file to look like the following</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38472 2020-11-24T22:42:14Z

<p>Tami: </p> <hr /> <div>If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below.<br /> <br /> =Macintosh=<br /> <br /> =Windows=<br /> # type Notepad in the start menu.<br /> # right click and open as administrator.<br /> # Open C:\Windows\System32\Drivers\etc\hosts<br /> # Edit the file to look like the following</div>

Tami /gts/w/index.php?title=How_to_fix_DNS_PROBE_FINISHED_NXDOMAIN_issues%3F&diff=38471 2020-11-24T22:41:49Z

<p>Tami: Created page with &quot;If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below. Macintosh Wind...&quot;</p> <hr /> <div>If you are receiving DNS_PROBE_FINISHED_NXDOMAIN errors when trying to authenticate with Â鶹ÊÓƵ SSO or browse to Moodle, please follow the directions below.<br /> <br /> Macintosh<br /> <br /> Windows<br /> # type Notepad in the start menu.<br /> # right click and open as administrator.<br /> # Open C:\Windows\System32\Drivers\etc\hosts<br /> # Edit the file to look like the following</div>

Tami /gts/w/index.php?title=Technology_after_Â鶹ÊÓƵ_for_Employees&diff=38408 2020-10-22T15:12:55Z

<p>Tami: /* What happens with my Â鶹ÊÓƵ email account? */</p> <hr /> <div>When employees leave Â鶹ÊÓƵ there can be technology related questions and concerns. If your questions are not answered on this FAQ, please contact the Technology Helpline. <br /> <br /> ==Quick Links==<br /> [[Employee_Exit_Process_-_Technology | Technology After Â鶹ÊÓƵ for Supervisors and Managers]]&lt;br&gt;<br /> [/gts/Technology_after_Â鶹ÊÓƵ Technology After Â鶹ÊÓƵ for Students]<br /> <br /> ==Can I get help, or set up an appointment to make this transition? What if I have questions?==<br /> The full time Technology Helpline staff would be happy to meet with you and help with any of your technology needs during this transition. Please call the Technology Helpline (507-933-6111 or [mailto:helpline@gustavus.edu helpline@gustavus.edu]) to set up an appointment or ask questions.<br /> <br /> ==What happens with my Â鶹ÊÓƵ email account?==<br /> For Â鶹ÊÓƵ Staff (Administrator and Support Staff) User Account (email) access ends when employment ends. For all others (Faculty, Emerita and Retirees) please see the list below for allowances.<br /> <br /> When account access ends - <br /> <br /> A universal '''auto-responder''' will be set on the account. An auto-responder sends a response to anyone who sends email to the account.<br /> &lt;blockquote&gt;<br /> &quot;FirstName LastName no longer works at Â鶹ÊÓƵ.<br /> Messages sent to this email account are NOT being read. <br /> For assistance please contact DepartmentEmailAlias@gustavus.edu.&quot;<br /> &lt;/blockquote&gt;<br /> <br /> '''After 30 days''', the auto-responder will be turned off, and any messages sent to the account will bounce back to the sender with a user unknown message.<br /> <br /> The following allowances exist:<br /> * '''Alumni''' - Alumni who are also employees are given an employee Â鶹ÊÓƵ User (email) account when they are hired. Access to the employee account will end when employment ends. Alumni who are employees, who only have one account may keep their account with approval from their supervising Vice President.<br /> *'''Adjunct and Visiting Faculty''' - are allowed to keep their accounts and all the privileges that go with their accounts for 60 days past the last day of their last semester. After 60 days their access to the account will end.<br /> *'''Tenure-Track Faculty''' - are allowed to keep their accounts and all the privileges that go with their accounts for 60 days (or longer if approved by the Provost’s Office) past the last day of their employment at the College.<br /> * '''Emeriti Faculty''' (20 years of service and age 60+) - are allowed to keep their accounts and all the privileges that go with their accounts indefinitely with approval from the Provost’s Office.<br /> * '''Retiring Employees''' (20 years of service and age 60+) - are allowed to keep their accounts with the approval from their supervising Vice President. <br /> * '''Employees''' - With Vice Presidential approval employees are allowed to keep their Â鶹ÊÓƵ accounts.<br /> * '''Employee Account Extension''' - With supervisor approval employees can be given an extension, and be allowed to keep their access for a limited amount of time.<br /> <br /> ==What do I do with my Â鶹ÊÓƵ owned equipment?==<br /> If you have been issued a Â鶹ÊÓƵ-owned laptop, please turn in your laptop, laptop sleeve, external backup drive, and both laptop chargers on or before your last day (or 60 days after your last day for Faculty) to the Technology Services Helpline or the Technology Services office in Olin. You can leave the rest of your computer equipment in your office. <br /> <br /> If you have used a desktop computer, we will pick it up from your office, after your last day.<br /> <br /> ==What happens with the data from my old computer?==<br /> The data from your Â鶹ÊÓƵ owned technology equipment will be backed up and kept for 30 days. Â鶹ÊÓƵ will provide retiring Faculty with a hard drive for data.<br /> <br /> Anyone requesting access to the data will need to submit a request to the Data Governance Committee, the request will need approval from two Vice Presidents. For more information on Data Governance, please see [[Data Governance]].<br /> <br /> ==Can I transfer my data or documents to another user?==<br /> Yes. To transfer your data or documents to another user, please use one of the following options:<br /> *Save to a [[Department Share]].<br /> *Save to [[Google Drive]] and set up sharing for the documents.<br /> *Call the Technology Helpline for help or assistance with this.<br /> ==What about my personal documents and emails?==<br /> All files (both local and google) and email messages that are personal in nature need to be removed from your computer, Google Drive and email.<br /> <br /> ==Can I purchase my Â鶹ÊÓƵ-owned equipment from the College?==<br /> Due to software licensing, you cannot purchase or keep your Â鶹ÊÓƵ owned equipment when you leave or retire.<br /> <br /> ==What should I do with the lists (email aliases) that I own or manage?==<br /> All email lists or aliases that you own should be turned over to someone else, or be deleted. For more information or help with editing, removing or managing email aliases, please see [[Alias]].<br /> <br /> ==What happens with my access to Concert or other Web editing resources?==<br /> Access to edit Â鶹ÊÓƵ web pages and online forms should expire at the end of your employment. Since this is not an automatic process, notification should be sent to the [mailto:web@gustavus.edu Web Services office] of Technology Services. At that time, you may additionally request that your Concert and/or form access be transferred to another employee of the College. To view the websites that you have access to, sign in to the website and visit [/concert /concert]. To view your forms, sign in to the website and visit [/forms/admin/ /forms/admin].<br /> <br /> ==What happens with my @gustavus.edu Google Account?==<br /> For employees, access to your @gustavus.edu Google account ends when access to your email account ends.<br /> ===Contact Data===<br /> You will need to export your personal contact data from your Â鶹ÊÓƵ account, and transfer to another Contact management program or other (non-Â鶹ÊÓƵ) Google account. Please see [https://support.google.com/mail/answer/24911?hl=en directions for exporting Google contacts].<br /> <br /> ===Documents===<br /> ====Personal====<br /> Personal Google Documents must be removed or transferred prior to leaving Â鶹ÊÓƵ.<br /> <br /> ====Work-related====<br /> Please [https://support.google.com/drive/answer/2494892 transfer ownership] of Â鶹ÊÓƵ-Google documents that your colleagues would still find relevant prior to leaving Â鶹ÊÓƵ.<br /> <br /> ===Calendars and Calendar Data===<br /> *'''Primary or other Personal Calendars''' - to save the information from your primary calendar, you will need to export the data and import into another Google account calendar.<br /> *'''Secondary - Shared or Department Calendars''' - calendars that you own (or created) need to be shared with your colleagues (on campus) with the following setting: '''make changes and manage sharing''' .<br /> <br /> ==WebAdvisor==<br /> Access to WebAdvisor and all institutional data will end on the last day of employment. Former employees can retrieve pay and tax information by contacting the Payroll or Human Resources Office. Alumni continue to have Alumni access.<br /> <br /> ==What should I do with my credentials for non Â鶹ÊÓƵ web accounts?==<br /> Any non-Â鶹ÊÓƵ accounts that are tied to your Â鶹ÊÓƵ email address or associated with Â鶹ÊÓƵ, like Facebook, Twitter, Instagram, Government and Business (Amazon) should be changed to another email address. Passwords should also be changed on these accounts.<br /> <br /> ==How can I obtain information from Moodle?==<br /> Faculty are able to download information from Moodle. For further help, please fill out the Moodle Request Form on /forms/moodle-request<br /> <br /> ==What happens to my CrashPlan backup?==<br /> Access to your Crashplan backup will end when your employment ends. <br /> <br /> {{Tech help}}</div>

Tami /gts/w/index.php?title=Lecture_Capture&diff=38406 2020-10-16T20:12:45Z

<p>Tami: /* Rooms with Lecture Capture */</p> <hr /> <div>Lecture Capture is available in a select number of classrooms at Â鶹ÊÓƵ. Lecture Capture gives you the ability to record audio/video of a lecture, class, project or other presentation. By visiting a web page, you are able to select a room, start/stop recording, and download your files. You must be in the building to start a recording of a room. (Example: To record Beck 315, you must be connected to the Beck wireless network.)<br /> <br /> ==How to use==<br /> '''Note - the rooms below only show up in lecture capture when you are in that particular building.''' While in the room you wish to record:<br /> #Use a computer or smartphone to visit http://lecturecapture.gac.edu.<br /> #Make sure you are using the [[Â鶹ÊÓƵ]] or [[Â鶹ÊÓƵSecure]] wireless network.<br /> #Log in with your Â鶹ÊÓƵ credentials.<br /> #Click the room you wish to record.<br /> #Click the '''Start Recording''' link (takes a few moments to tell you it is recording).<br /> #Click '''Stop Recording''' when finish.<br /> #When done, the Lecture Capture system will send your Â鶹ÊÓƵ email a link to view your video. If you wish, you can share this link with others.<br /> <br /> ==Recordings Location==<br /> All recordings are now automatically uploaded to Google Drive and placed in a folder called &quot;Â鶹ÊÓƵ Lecture Captures&quot;. Local recordings will remain on our server for 30 days, but now you can find a copy of the recording in your Google Drive.<br /> <br /> ==Rooms with Lecture Capture==<br /> * Anderson 100<br /> * Anderson 105<br /> * Anderson 214<br /> * Anderson 215<br /> * Anderson 308<br /> * Beck 111<br /> * Beck 201<br /> * Beck 305d<br /> * Beck 315<br /> * Beck 317<br /> * Beck 319<br /> * Confer 125<br /> * Fine Arts Music 106<br /> * Mattson 102<br /> * Mattson 104<br /> * Mattson 130<br /> * Nobel 1413<br /> <br /> ==Effective Practices for using Lecture Capture==<br /> Take a look at our document talking about how you can use Lecture Capture effectively in your class: [https://docs.google.com/document/d/1rYjFyPNginfNcygeUEnp0X8Ud9kyhW5zCOUkYm0zsFg/edit?usp=sharing Lecture Capture at Â鶹ÊÓƵ]<br /> <br /> [[Category:Classroom Technology]]</div>

Tami /gts/w/index.php?title=IProjection&diff=38307 2020-09-08T20:15:34Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> <br /> Fall 2020 - Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''') button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click the box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> <br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=IProjection&diff=38306 2020-09-08T20:14:33Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> <br /> Fall 2020 - Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''') button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click the box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> #When done, click '''Leave''' using the iProjection software, confirm you want to disconnect, and turn projector '''off'''<br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=IProjection&diff=38305 2020-09-08T20:14:03Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> <br /> Fall 2020 - Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''') button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> #When done, click '''Leave''' using the iProjection software, confirm you want to disconnect, and turn projector '''off'''<br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=IProjection&diff=38304 2020-09-08T20:13:21Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> <br /> Fall 2020 - Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''' button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> #When done, click '''Leave''' using the iProjection software, confirm you want to disconnect, and turn projector '''off'''<br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=IProjection&diff=38303 2020-09-08T20:12:40Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. <br /> Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''' button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> #When done, click '''Leave''' using the iProjection software, confirm you want to disconnect, and turn projector '''off'''<br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=IProjection&diff=38302 2020-09-08T20:12:03Z

<p>Tami: /* Using iProjection */</p> <hr /> <div>iProjection is the successor to [[EasyMP]]. EasyMP and iProjection are the mechanisms for wireless projection at Â鶹ÊÓƵ.<br /> <br /> ==Compatibility==<br /> iProjection will work with Epson's newest projectors, however they do not support Epson's oldest projectors. <br /> <br /> ===Compatible Projectors===<br /> *Epson 1945w (Confer/Vickner/Campus Center/Fine Arts/Olin)<br /> *Epson 5650 (Beck Classrooms)<br /> *Epson 710Ui (Olin 321 and Nobel South)<br /> *Epson L615U (Olin 220 and Nobel South)<br /> <br /> ===Not Compatible===<br /> *Epson Short Throw 450Wi (Olin 219)<br /> <br /> ==Download iProjection==<br /> iProjection can be [https://epson.com/Support/wa00723 downloaded from Epson's website].<br /> <br /> ==Installing iProjection==<br /> *When installing, please choose Standard Installation when prompted. On MacOS computers, you will need to visit the System Preferences and allow an extension to be installed.<br /> <br /> [[Category:Classroom Technology]]<br /> ==Using iProjection==<br /> Use this software to wirelessly project your computer via the Epson Projection Software, also known as iProjection. (if using video or sound, please use the wired connection for best results)<br /> <br /> Some necessary College-wide changes to the wireless network have altered the process for connecting to projectors with iProjection in campus classrooms. <br /> <br /> Users will need to use a manual connection method. After initial setup, you will be able to save the profile for future use.<br /> <br /> To manually connect and save a profile:<br /> <br /> #Turn on the projector and set it for wireless projection (by pressing the '''EasyMP/Network/iProjection/LAN''' button.<br /> #Open '''iProjection''' on your computer, choose '''Advanced Connection Mode''', and click box to always use this method.<br /> #Click on the '''Manual Search''' tab on the left. <br /> #The projector will display the IP address (example 138.236.178.058) for the projector. '''Enter the ip address''' into the search bar at the top of the iProjection window and click '''Search'''.<br /> #In the results area, '''click''' the check box for the projector and then click the '''Register''' button. <br /> #Click on the '''Create New Folder''' button and name the folder what you like.<br /> #The folder with that projector will appear on the left. <br /> #In the future when you open iProjection, open the folder and double click on the desired projector, check the box and click '''Join'''. <br /> #When done, click '''Leave''' using the iProjection software, confirm you want to disconnect, and turn projector '''off'''<br /> <br /> To add additional projectors to your profile follow the same directions, click the Register button and add it to your folder or create a new folder.<br /> If you previously typed in an IP address, it should appear in the drop down list, but the name may not be displayed.</div>

Tami /gts/w/index.php?title=Traveling_with_Technology&diff=36628 2019-11-19T22:22:15Z

<p>Tami: /* See also */</p> <hr /> <div>Many Â鶹ÊÓƵ students, faculty, and staff travel for classes, presentations, conferences, etc. Here are some helpful tips to make sure your travel experience is safe and secure in terms of technology.<br /> <br /> ==Tips==<br /> ===Â鶹ÊÓƵ Account===<br /> *Know the Technology Helpline's email address and phone number. (helpline@gustavus.edu and 507-933-6111). <br /> *If you are traveling to places that do not allow access to Google/GusMail, please use [[Virtual Lab]].<br /> *Update your alternate email address on your [/account/contact Â鶹ÊÓƵ account information page] to enable self-resetting of your Â鶹ÊÓƵ password.<br /> *If you forget your Â鶹ÊÓƵ e-mail password while abroad, visit the [/account Â鶹ÊÓƵ Accounts Page] to self-reset your password.<br /> *Â鶹ÊÓƵ requires all users to change their passwords yearly, unless you have enrolled in [[Duo]] Mobile. Please be aware you may be emailed by Â鶹ÊÓƵ to change your password during your travels. You may email the Helpline to extend your password expiration.<br /> *If you have 2 Factor Authentication enabled, please be sure you have the [[Duo]] Mobile app installed on your phone. This will enable you to have [/gts/Duo_Two_Factor_Authentication#I_am_traveling_abroad_and_do_not_have_access_to_texts.2Finternet.2C_how_can_I_use_Duo.3F offline passcodes] available to you while logging into your account while abroad.<br /> *Optional: If you do not have a secondary Duo device, consider setting up your parent's cell phone as a Duo Device under your account, in case you lose your device. This will help you add a new device if you lose your phone.<br /> *Optional: Buy and set up a Yubikey to enable as another [[Duo]] device. If you you lose your phone, you will still have a way to use [[Duo]] Mobile on your Â鶹ÊÓƵ account.<br /> <br /> ===Physical Device Security===<br /> *Back up your computer before leaving. Leave a backup copy at home.<br /> *Turn off services such as [[bluetooth]] or IR ports when not needed.<br /> *Never leave electronics unattended for any amount of time.<br /> *Be careful about plugging in your device into a power station or random computers' USB ports. They may set up to steal information. It is best to use your own wall charger or use a portable power bank. Charging a power bank in any computer/USB is an acceptable practice. <br /> *Make sure you have serial numbers of your devices written down on an online resource such as [[Google Drive]]. If lost you will always have the ability to inform authorities of your serial number of your device.<br /> *Turn on location services such as [[Find my iPhone]] or use [[Android Device Manager]].<br /> *If you have a cell phone wallet, be careful of the items that are in your wallet. Remove any unneeded cards while traveling. You also may want to consider separating them to limit your exposure if theft occurs while traveling.<br /> *Take only the devices you will need. Reduce the risk.<br /> *If renting a car, both domestically or internationally, do not sync your phone with the car's infotainment services such as Apple CarPlay or Android Auto.<br /> *If you need to charge a device in a rental car, use the 12V plug with a car charger adapter instead of using the onboard USB port, or use a personal power bank.<br /> <br /> ===Software Security===<br /> *Require passwords on all devices. (tablet, phone, computer and anything else that can use a password) - Use a strong passcode. Avoid 1234, 1111, and other easy to guess passcodes for phone/tablets. Use the alphanumeric passcode option instead.<br /> *Find out what WiFi networks are safe. For example, find official airport documentation that provides the official airport WiFi SSID (network name). Not all free WiFi networks are safe.<br /> *Test any communication methods before leaving such as [[Skype]], [[FaceTime]], [[Google Hangouts]], or any type of VOIP applications. <br /> *Run [[Windows Update]] or [[Software Update]] before leaving on your laptop.<br /> *Set up Emergency SOS and Health Information on your device.<br /> *Restrict/Turn off AirDrop on iOS devices.<br /> <br /> ==What to do - Lost/Stolen Device==<br /> *Utilize the Remote Wipe feature on your device using iCloud or Android Device Manager.<br /> *Change passwords for your accounts on the device on a trusted computer.<br /> *Notify your banks if you have set up Apple Pay or Google Pay.<br /> *Setup Duo Mobile on a different device. If you have no option to log in because your device was stolen, you will need to email the [mailto:helpline@gustavus.edu Technology Helpline] to verify your identity. You may be asked to video chat with a full-time Technology Services employee to verify your identity.<br /> <br /> ==See also==<br /> [https://drive.google.com/a/gustavus.edu/file/d/1tjB418ABKLQv-prxcy0N8xrbHClZ4B-n/view?usp=sharing Traveling with Technology Video]</div>

Tami /gts/w/index.php?title=Traveling_with_Technology&diff=36627 2019-11-19T22:21:39Z

<p>Tami: /* See also */</p> <hr /> <div>Many Â鶹ÊÓƵ students, faculty, and staff travel for classes, presentations, conferences, etc. Here are some helpful tips to make sure your travel experience is safe and secure in terms of technology.<br /> <br /> ==Tips==<br /> ===Â鶹ÊÓƵ Account===<br /> *Know the Technology Helpline's email address and phone number. (helpline@gustavus.edu and 507-933-6111). <br /> *If you are traveling to places that do not allow access to Google/GusMail, please use [[Virtual Lab]].<br /> *Update your alternate email address on your [/account/contact Â鶹ÊÓƵ account information page] to enable self-resetting of your Â鶹ÊÓƵ password.<br /> *If you forget your Â鶹ÊÓƵ e-mail password while abroad, visit the [/account Â鶹ÊÓƵ Accounts Page] to self-reset your password.<br /> *Â鶹ÊÓƵ requires all users to change their passwords yearly, unless you have enrolled in [[Duo]] Mobile. Please be aware you may be emailed by Â鶹ÊÓƵ to change your password during your travels. You may email the Helpline to extend your password expiration.<br /> *If you have 2 Factor Authentication enabled, please be sure you have the [[Duo]] Mobile app installed on your phone. This will enable you to have [/gts/Duo_Two_Factor_Authentication#I_am_traveling_abroad_and_do_not_have_access_to_texts.2Finternet.2C_how_can_I_use_Duo.3F offline passcodes] available to you while logging into your account while abroad.<br /> *Optional: If you do not have a secondary Duo device, consider setting up your parent's cell phone as a Duo Device under your account, in case you lose your device. This will help you add a new device if you lose your phone.<br /> *Optional: Buy and set up a Yubikey to enable as another [[Duo]] device. If you you lose your phone, you will still have a way to use [[Duo]] Mobile on your Â鶹ÊÓƵ account.<br /> <br /> ===Physical Device Security===<br /> *Back up your computer before leaving. Leave a backup copy at home.<br /> *Turn off services such as [[bluetooth]] or IR ports when not needed.<br /> *Never leave electronics unattended for any amount of time.<br /> *Be careful about plugging in your device into a power station or random computers' USB ports. They may set up to steal information. It is best to use your own wall charger or use a portable power bank. Charging a power bank in any computer/USB is an acceptable practice. <br /> *Make sure you have serial numbers of your devices written down on an online resource such as [[Google Drive]]. If lost you will always have the ability to inform authorities of your serial number of your device.<br /> *Turn on location services such as [[Find my iPhone]] or use [[Android Device Manager]].<br /> *If you have a cell phone wallet, be careful of the items that are in your wallet. Remove any unneeded cards while traveling. You also may want to consider separating them to limit your exposure if theft occurs while traveling.<br /> *Take only the devices you will need. Reduce the risk.<br /> *If renting a car, both domestically or internationally, do not sync your phone with the car's infotainment services such as Apple CarPlay or Android Auto.<br /> *If you need to charge a device in a rental car, use the 12V plug with a car charger adapter instead of using the onboard USB port, or use a personal power bank.<br /> <br /> ===Software Security===<br /> *Require passwords on all devices. (tablet, phone, computer and anything else that can use a password) - Use a strong passcode. Avoid 1234, 1111, and other easy to guess passcodes for phone/tablets. Use the alphanumeric passcode option instead.<br /> *Find out what WiFi networks are safe. For example, find official airport documentation that provides the official airport WiFi SSID (network name). Not all free WiFi networks are safe.<br /> *Test any communication methods before leaving such as [[Skype]], [[FaceTime]], [[Google Hangouts]], or any type of VOIP applications. <br /> *Run [[Windows Update]] or [[Software Update]] before leaving on your laptop.<br /> *Set up Emergency SOS and Health Information on your device.<br /> *Restrict/Turn off AirDrop on iOS devices.<br /> <br /> ==What to do - Lost/Stolen Device==<br /> *Utilize the Remote Wipe feature on your device using iCloud or Android Device Manager.<br /> *Change passwords for your accounts on the device on a trusted computer.<br /> *Notify your banks if you have set up Apple Pay or Google Pay.<br /> *Setup Duo Mobile on a different device. If you have no option to log in because your device was stolen, you will need to email the [mailto:helpline@gustavus.edu Technology Helpline] to verify your identity. You may be asked to video chat with a full-time Technology Services employee to verify your identity.<br /> <br /> ==See also==<br /> [http://apple.com Official Apple website]</div>

Tami