User:Mwood

2009-11-12T01:34:14Z

Mwood:

[[File:Woody.jpg| 400px]]

=About Me=

Matt Wood is a second year employee at �鶹��Ƶ Technology Services. I won employee of the year and rookie of the year last year. They are calling me the Babe Ruth of Technology Services. I save lives one computer at a time.

=Family =

I have a mom and a dad. I love them very much.

=Activities=

Swimming,
Philly Sports,
Rugby,
Big Partner Little Partner,
President of the Phi Alpha Fraternity

=Future=

Professional FIFA player

File:Woody.jpg

2009-11-12T01:33:06Z

Mwood: Blanked the page

File:Woody.jpg

2009-11-12T01:31:25Z

Mwood:

[[File:Woody.jpg| 400px]]

=About Me=

My name is Matt Wood and I am a second year team member at GTS. I won rookie of the year and employee of the year last year. They call me the next Babe Ruth of Technology. I am a senior CA.

=Interests=
Computers, long walks, swimming, Philly sports

=Future=

Professional FIFA player

File:Woody.jpg

2009-11-12T01:30:13Z

Mwood:

File:Woody.jpg

2009-11-12T01:26:47Z

Mwood:

[[File:Woody.jpg| 400px]]

File:Woody.jpg

2009-11-12T01:25:15Z

Mwood:

User:Mwood

2009-11-12T01:21:52Z

Mwood: Created page with '=About Me= Matt Wood is a second year employee at �鶹��Ƶ Technology Services. I won employee of the year and rookie of the year last year. They are calling me the Babe Ruth …'

=About Me=

Matt Wood is a second year employee at �鶹��Ƶ Technology Services. I won employee of the year and rookie of the year last year. They are calling me the Babe Ruth of Technology Services. I save lives one computer at a time.

=Family =

I have a mom and a dad. I love them very much.

=Activities=

Swimming,
Philly Sports,
Rugby,
Big Partner Little Partner,
President of the Phi Alpha Fraternity

Who is GReg and why do I need to know him?

2008-08-27T14:26:53Z

Mwood:

__FORCETOC__
== Who is GReg? ==
Meet Greg:

[[Image:greg2.jpg]]

Just kidding, GReg is short for '''�鶹��Ƶ Registration'''. For network security reasons, we require each computer to register before gaining access to our network. The registration process is simple and web-based. After completing registration and rebooting the computer, a machine will have full access to the campus network and the Internet.

When an unknown machine plugs into the residential or the wireless network they will have very limited network access. Attempts to load web pages will direct them to the registration process. After they have completed registration they will be given full network access.

==='''Macintosh and Linux Internet Connection/Registration'''===
The registration process for Macintosh and Linux is much faster - as no scanning for updates or virus protection is done. However, it is suggested that Macintosh and Linux users always run their respective software updates. Macintosh and Linux machines will be automatically passed to the registration pages.

==='''Windows Internet Connection/Registration'''===
The registration process for windows machines automatically scans machines and verifies that:
# All Critical Updates are applied (visit [http://update.microsoft.com Microsoft Windows Updates] and apply all critical updates.
#Symantec Anti-Virus Corporate Edition (v 10.0) is installed.

Machines that fail either of these tests will be prompted to perform the updates or installation. Once the requirements are met, the user will be asked to enter their username and password.

Once registered the users see a success page that asks them to reboot their machine.
*hint: rather than rebooting, you can wait one minute and then at the command prompt (run--> cmd) and type '''ipconfig/release''' followed by '''ipconfig/renew'''.

== '''Problems with registration''' ==
=== '''No antivirus''' ===
After clicking "continue registration," if the machine doesn't have Symantec AntiVirus Corporate Edition installed, a web page will load telling them this, and giving directions for the installation. [http://www.gustavus.edu/gts/Symantec_AntiVirus �鶹��Ƶ Antivirus]. If a machine has our antivirus installed, running [http://www.gustavus.edu/gts/Update_your_Symantec_Antivirus_using_LiveUpdate liveupdate] may fix this issue.

==='''Run windows updates'''===

If the user does not have the current critical windows updates, he/she will be required to run [[Windows Updates]] before GReg will allow registration. Instructions about how to get windows updates are given.

==='''User was not redirected to GReg page'''===

First, make sure that the user is plugged into an active port. To check this, ask the user to go to the command (run--> cmd) and type "ipconfig/all." The [[IP address]] should be 10.1.*.*. If it is 0.0.0.0, the user likely is not plugged in. Have this user check the [[Ethernet cable|cables]], [[Ethernet port|jack]], and [[Ethernet card|card]].

For troubleshooting guide, please see [[GReg IP address ranges]].

==='''The user has antivirus with updated definitions and has run windows updates but still cannot register'''===

Sometimes a user is not able to register even if he/she meets all the requirements. In this case this user should bring his/her computer to us so that we can verify that the user meets the requirements. We can then [http://www.gustavus.edu/gts/How_to_use_GReg log in as administrator] and [http://www.gustavus.edu/gts/How_to_use_GReg#Adding_a_host_manually manually add] the user.

== Guest registration ==

Guest Access is used only if the user does not have a �鶹��Ƶ account.

If someone is a guest of �鶹��Ƶ or are on campus for a summer program or camp and would like access to the Internet, they can register using the form at greg.gac.edu. They will not be able to access �鶹��Ƶ' network except for the �鶹��Ƶ website and they will only have access for one day.

The user is asked fill out the following truthfully:
*Full Name
*Contact Phone
*Contact E-Mail
*Reason for visiting campus

{{Tech help}}

Technology Services Wiki - User contributions [en]

User:Mwood

File:Woody.jpg

File:Woody.jpg

File:Woody.jpg

File:Woody.jpg

File:Woody.jpg

User:Mwood

Who is GReg and why do I need to know him?