Technology Services Wiki - User contributions [en]

User:Dyaste

2015-11-12T01:12:31Z

Dyaste: /* Four(but actually six) Fun Facts about Danielle */

[[File:picture25.jpg|400px|thumb|right]]

== Danielle Yaste ==

I am a Senior at �鶹��Ƶ, I am pursuing majors in Sociology/Anthropology Geography and minors in Peace Studies and African Studies. I don't really know what I want to do with my life, still working that, hopefully I will figure it out soon.

== Four(but actually six) Fun Facts about Danielle ==
*I go by Dani and Danielle.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller [/gts/User:Hcoller]is one of my fav person.
*I studied abroad in Uganda
*I want to travel to every continent.

User:Dyaste

2015-11-12T01:12:13Z

Dyaste: /* Four(but actually six) Fun Facts about Danielle */

[[File:picture25.jpg|400px|thumb|right]]

== Danielle Yaste ==

I am a Senior at �鶹��Ƶ, I am pursuing majors in Sociology/Anthropology Geography and minors in Peace Studies and African Studies. I don't really know what I want to do with my life, still working that, hopefully I will figure it out soon.

== Four(but actually six) Fun Facts about Danielle ==
*I go by Dani and Danielle
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller [/gts/User:Hcoller]is one of my fav person.
*I studied abroad in Uganda
*I want to travel to every continent.

User:Dyaste

2015-11-12T01:11:16Z

Dyaste: /* Danielle Yaste */

[[File:picture25.jpg|400px|thumb|right]]

== Danielle Yaste ==

I am a Senior at �鶹��Ƶ, I am pursuing majors in Sociology/Anthropology Geography and minors in Peace Studies and African Studies. I don't really know what I want to do with my life, still working that, hopefully I will figure it out soon.

== Four(but actually six) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller [/gts/User:Hcoller]is one of my fav person.
*I have conditioning class with Kenny
*I have a nephew named Kohl, and he says hi.

3crowns Policy

2015-10-22T13:22:41Z

Dyaste: Lost or missing cards are to be immediately reported on the Account page (log in from homepage - click on your name). You are responsible for replacing lost or missing cards. There will be a $40.00 charge for replacement cards. Cards can be replaced in Di

3 Crowns Cards
�鶹��Ƶ issues 3 Crowns Cards rather than outside door keys for residence hall access. These cards allow everyone on campus to access every residence hall from 8 am to 11 pm, and to access their own hall 24 hours.

GTS employees have 3 Crowns Cards for residence halls as well as for access to our grey box and the Helpline "FishBowl." Helpers are expected to carry their cards with them when they are working.

Lost or missing cards are to be immediately reported on the Account page (log in from homepage - click on your name). You are responsible for replacing lost or missing cards. There will be a $40.00 charge for replacement cards. Cards can be replaced in Dining Services.

Grey Box Keys
�鶹��Ƶ Helpline employees are allowed access to our Grey Box with their Three Crowns Card. The Grey Box is a security measure that allows us to have access to buildings and rooms and controls who has that access and when. Our Grey Box also tracks who is checking out a key and when. Employees are to only check out keys with their own 3 Crowns Card.

If you leave work without returning keys to the grey box, you will be notified by email (at 4:40 pm) to return the keys. Notification may also come via text message. If it is after 4:45 pm, you must return the keys to the Campus Safety Office (basement of Norelius) as soon as you are aware of the situation. You are responsible for returning the keys to the Campus Safety Office - do not call Campus Safety and ask them to pick them up from you - they are not allowed to do this.

3crowns Policy

2015-10-22T13:20:49Z

Dyaste: Created page with "3 Crowns Cards �鶹��Ƶ issues 3 Crowns Cards rather than outside door keys for residence hall access. These cards allow everyone on campus to access every residence hall from..."

User:Dyaste

2015-09-02T18:58:14Z

Dyaste: /* Danielle Yaste */

[[File:picture25.jpg|400px|thumb|right]]

== Danielle Yaste ==

I am a Senior at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems and African Studies. I don't really know what I want to do with my life, still working that out but I want to go to Africa. I am a CF.

== Four(but actually six) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller [/gts/User:Hcoller]is one of my fav person.
*I have conditioning class with Kenny
*I have a nephew named Kohl, and he says hi.

Template:Purchasing a computer

2014-05-30T14:55:03Z

Dyaste: /* What kind of computer should I get? Macintoshor Windows? */

==Purchasing a computer==
===Do I need to bring a computer to campus?===
�鶹��Ƶ does not require students to bring their own computers to campus, however, many choose to. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

===Should I get a laptop or a desktop computer?===
There are many advantages to bringing a laptop to campus:
*They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the [[Technology Helpline]] for quick help or [[virus removal]] than a bulky desktop machine.
*With the convenience of the [[�鶹��Ƶ Wireless Network]], you'll be able to access the [[Internet]] anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:
* Laptops are often more expensive than a comparable desktop.
* Their smaller size and portability often make them more prone to theft and damage.
* Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

===What kind of computer should I get? [[Macintosh]] or [[Windows]]?===
Your platform choice should be determined by your relative comfort level and previous experience with each operating system. �鶹��Ƶ owns and supports both platforms, so the decision is completely yours to make.

===Are there any computer purchasing programs at �鶹��Ƶ?===
�鶹��Ƶ does not sell computers to students, but does maintain a relationship with [http://www.dpbolvw.net/click-4433262-10862456 Apple, Inc.], [http://lenovo.com Lenovo], [http://hp.com HP] and [http://Dell.com/�鶹��Ƶ Dell]allowing students to purchase machines at an educational discount direct from the vendor. '''Please use the following links to ensure you receive educational pricing.'''

*Please visit the [http://www.dpbolvw.net/click-4433262-10862456 Apple Store for Education Website] or call 1-800-My-APPLE.
*Please visit the [http://shoplenovo.i2.com/SEUILibrary/controller/e/usstudents/StdAffinityPortal/en_US/StdAffinity:Home?affinity=usstudents Lenovo Website] or call 1-877-222-6426.
*Please visit the [https://www.shopping.hp.com/webapp/shopping/saveAPPCustomer.do;HHOJSID=15c4KmpTqYlpwNkv1cGwkvJz38SWFSDrGvF85x7zqysr30gCQB1X!769079966?schoolIdName=01576296|GUSTAVUS%20ADOLPHUS%20COLLEGE, HP Academy Registration Website] or call 1-888-999-4747.
*Please visit the [http://www.Dell.com/�鶹��Ƶ Dell Student Store] or call 1-800-695-8133. Member ID: US1472684

'''Note: '''Almost all vendors have educational discounts for students. All you have to do is ask.

'''FREE SOFTWARE''' Microsoft [[Office 365]] is currently available for FREE to download for current �鶹��Ƶ students on up to 5 computers.

Also, students are able to buy certain software and some hardware at educational discounts from stores and directly from their website such as Adobe Creative Suite (Photoshop, Dreamweaver, InDesign, etc). Remember to always ask for a student discount. You might be asked to supply a student ID or email address.

===Do I need to bring a [[router|wireless router]] to campus?===
No. Too many [[wireless access points]] in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the [[college's wireless]]. It is available in all [[residence halls]].

===What are the '''minimum requirements''' for the computer I bring to �鶹��Ƶ?===
Before connecting to the campus network, all computers must have current [[virus protection]] and up-to-date [http://update.microsoft.com/ security updates]], along with the following list of minimum requirements:
<table class="fancy">

<tr>
<th>Requirement</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>

<tr>
<td> Operating System </td>
<td> Vista </td>
<td> System 10.6 or higher </td>
</tr>
<tr>
<td> Networking </td>
<td colspan="2"> 10/100 base - T Ethernet card with RJ-45 connector. [http://wireless.gac.edu Wireless] access available in most campus spaces. </td>
</tr>
<tr>
<td> Anti-Virus Software </td>
<td colspan="2">Microsoft Security Essentials or Windows Defender (free, built into Windows 8) </td>
</tr>
<tr>
<td> Current Security Patches </td>
<td>[http://update.microsoft.com Microsoft Update Server] </td>
<td> Run Software Update </td>
</tr>
</table>

===What are the '''recommended''' specifications for my computer at �鶹��Ƶ?===
<table class="fancy">

<tr>
<th>Recommendation</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>
<tr>
<td> Operating System </td>
<td> Windows 7 (any variety) </td>
<td> Macintosh OS 10.9 </td>
</tr>
<tr>
<td> RAM </td>
<td> 8 GB or higher </td>
<td> 8 GB or higher </td>

</tr>
<tr>
<td> Connectivity </td>
<td colspan="2">'''5GHz Dual Band Wireless N''' (aka A/B/G/N or A/G/N), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) </td>
</tr>
<tr>
<td> Processor </td>
<td> Intel Haswell i5 </td>
<td> Intel Haswell i5 </td>
</tr>
<tr>
<td> Warranty </td>
<td> 3 year warranty </td>
<td> AppleCare Protection Plan</td>

</tr>

</table>
<br />
Generally the "business class" models are more durable and come with longer warranties.

===What did students bring to campus in September of 2013?===

Roughly 50% of first year students brought a Macintosh computer to campus, and 50% brought a Windows-based computer. The number of Macintosh computers brought to campus has gone up steadily over the last few years.

Students in the fall of 2013 brought mostly laptops to campus, while a small percentage brought desktop computers.

===What do I need to connect to the �鶹��Ƶ network?===
For your computer to access the network with a wired connection, you will need an [[Ethernet card]] (for all new computers this is standard), and an [[Ethernet cable]]. '''Ethernet cables will be provided to all first-year students—they will be available at the Technology Services office in [[Olin]] for free.''' If you purchase a Macbook Air or other ultrabooks, we have USB-ethernet adapters available for your use to utilize the wired network.

To access the wireless network, you will need a computer with a built-in or external [[wireless card]], and be in range of a [[wireless]] signal. All laptops today will have a wireless card pre-installed. It is possible to add a wireless card to a desktop computer, however plugging in your computer to the wired Ethernet will provide you better results.

Template:Purchasing a computer

2014-05-30T14:54:54Z

Dyaste: /* What kind of computer should I get? Macintosh, Windows, or Linux? */

==Purchasing a computer==
===Do I need to bring a computer to campus?===
�鶹��Ƶ does not require students to bring their own computers to campus, however, many choose to. If you are unsure about purchasing a computer, we suggest that you spend some time on campus before making a decision.

===Should I get a laptop or a desktop computer?===
There are many advantages to bringing a laptop to campus:
*They are easier to transport, allowing you to take notes in class, or do homework from virtually anywhere. When problems arise, it's much easier to bring a laptop to the [[Technology Helpline]] for quick help or [[virus removal]] than a bulky desktop machine.
*With the convenience of the [[�鶹��Ƶ Wireless Network]], you'll be able to access the [[Internet]] anywhere on campus.

On the other hand, laptops have a few disadvantages to desktops:
* Laptops are often more expensive than a comparable desktop.
* Their smaller size and portability often make them more prone to theft and damage.
* Laptops are more difficult to upgrade, therefore making it necessary to replace it sooner.

We suggest that your choice reflect your own lifestyle, habits, and personal preferences.

===What kind of computer should I get? [[Macintosh]]or [[Windows]]?===
Your platform choice should be determined by your relative comfort level and previous experience with each operating system. �鶹��Ƶ owns and supports both platforms, so the decision is completely yours to make.

===Are there any computer purchasing programs at �鶹��Ƶ?===
�鶹��Ƶ does not sell computers to students, but does maintain a relationship with [http://www.dpbolvw.net/click-4433262-10862456 Apple, Inc.], [http://lenovo.com Lenovo], [http://hp.com HP] and [http://Dell.com/�鶹��Ƶ Dell]allowing students to purchase machines at an educational discount direct from the vendor. '''Please use the following links to ensure you receive educational pricing.'''

*Please visit the [http://www.dpbolvw.net/click-4433262-10862456 Apple Store for Education Website] or call 1-800-My-APPLE.
*Please visit the [http://shoplenovo.i2.com/SEUILibrary/controller/e/usstudents/StdAffinityPortal/en_US/StdAffinity:Home?affinity=usstudents Lenovo Website] or call 1-877-222-6426.
*Please visit the [https://www.shopping.hp.com/webapp/shopping/saveAPPCustomer.do;HHOJSID=15c4KmpTqYlpwNkv1cGwkvJz38SWFSDrGvF85x7zqysr30gCQB1X!769079966?schoolIdName=01576296|GUSTAVUS%20ADOLPHUS%20COLLEGE, HP Academy Registration Website] or call 1-888-999-4747.
*Please visit the [http://www.Dell.com/�鶹��Ƶ Dell Student Store] or call 1-800-695-8133. Member ID: US1472684

'''Note: '''Almost all vendors have educational discounts for students. All you have to do is ask.

'''FREE SOFTWARE''' Microsoft [[Office 365]] is currently available for FREE to download for current �鶹��Ƶ students on up to 5 computers.

Also, students are able to buy certain software and some hardware at educational discounts from stores and directly from their website such as Adobe Creative Suite (Photoshop, Dreamweaver, InDesign, etc). Remember to always ask for a student discount. You might be asked to supply a student ID or email address.

===Do I need to bring a [[router|wireless router]] to campus?===
No. Too many [[wireless access points]] in a small area can generate a substantial amount of interference, degrading everybody's wireless experience. For best performance, we recommend that students use the [[college's wireless]]. It is available in all [[residence halls]].

===What are the '''minimum requirements''' for the computer I bring to �鶹��Ƶ?===
Before connecting to the campus network, all computers must have current [[virus protection]] and up-to-date [http://update.microsoft.com/ security updates]], along with the following list of minimum requirements:
<table class="fancy">

<tr>
<th>Requirement</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>

<tr>
<td> Operating System </td>
<td> Vista </td>
<td> System 10.6 or higher </td>
</tr>
<tr>
<td> Networking </td>
<td colspan="2"> 10/100 base - T Ethernet card with RJ-45 connector. [http://wireless.gac.edu Wireless] access available in most campus spaces. </td>
</tr>
<tr>
<td> Anti-Virus Software </td>
<td colspan="2">Microsoft Security Essentials or Windows Defender (free, built into Windows 8) </td>
</tr>
<tr>
<td> Current Security Patches </td>
<td>[http://update.microsoft.com Microsoft Update Server] </td>
<td> Run Software Update </td>
</tr>
</table>

===What are the '''recommended''' specifications for my computer at �鶹��Ƶ?===
<table class="fancy">

<tr>
<th>Recommendation</th>
<th>Windows</th>
<th>Macintosh</th>
</tr>
<tr>
<td> Operating System </td>
<td> Windows 7 (any variety) </td>
<td> Macintosh OS 10.9 </td>
</tr>
<tr>
<td> RAM </td>
<td> 8 GB or higher </td>
<td> 8 GB or higher </td>

</tr>
<tr>
<td> Connectivity </td>
<td colspan="2">'''5GHz Dual Band Wireless N''' (aka A/B/G/N or A/G/N), Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector) </td>
</tr>
<tr>
<td> Processor </td>
<td> Intel Haswell i5 </td>
<td> Intel Haswell i5 </td>
</tr>
<tr>
<td> Warranty </td>
<td> 3 year warranty </td>
<td> AppleCare Protection Plan</td>

</tr>

</table>
<br />
Generally the "business class" models are more durable and come with longer warranties.

===What did students bring to campus in September of 2013?===

Roughly 50% of first year students brought a Macintosh computer to campus, and 50% brought a Windows-based computer. The number of Macintosh computers brought to campus has gone up steadily over the last few years.

Students in the fall of 2013 brought mostly laptops to campus, while a small percentage brought desktop computers.

===What do I need to connect to the �鶹��Ƶ network?===
For your computer to access the network with a wired connection, you will need an [[Ethernet card]] (for all new computers this is standard), and an [[Ethernet cable]]. '''Ethernet cables will be provided to all first-year students—they will be available at the Technology Services office in [[Olin]] for free.''' If you purchase a Macbook Air or other ultrabooks, we have USB-ethernet adapters available for your use to utilize the wired network.

To access the wireless network, you will need a computer with a built-in or external [[wireless card]], and be in range of a [[wireless]] signal. All laptops today will have a wireless card pre-installed. It is possible to add a wireless card to a desktop computer, however plugging in your computer to the wired Ethernet will provide you better results.

LDAP Settings For Personally Owned Machines

2014-05-26T14:30:33Z

Dyaste: Created page with "LDAP Settings will allow you to populate your email client of choice with the �鶹��Ƶ Address book. This is not automatically configured on mail clients such as Thunderbird ..."

LDAP Settings will allow you to populate your email client of choice with the �鶹��Ƶ Address book. This is not automatically configured on mail clients such as Thunderbird or MacMail but can be enabled by following the steps listed below.

==General Settings==
'''Hostname/Server Address''': ldap.gac.edu
'''Base DN/Search Base''': ou=people, dc=gac, dc=edu
'''Port Number''': 389

==Specifics for MacMail(Maverick Users)==
# Open '''System Preferences'''
# Click on '''nternet Accounts'''
# Click the '+' symbol in the lower left hand corner
# Click ''''Add Other Account''''
# Choose '''Add an LDAP Account'''
# Put in information listed above

==Specifics for MacMail (Non-Maverick Users)==
# Open '''Mail'''
# Choose '''Preferences''' from the Mail menu
# Click '''composing''' in the toolbar
# Be sure that the checkbox is selected for "Lookup addresses in network directories"
# Click '''Edit Server List'''
# Click '''Add Server'''
# Put in information listed above

==Specifics For Mac Users Using Thunderbird==
# Open '''Thunderbird'''
# Choose '''Preferences''' from the Thunderbird menu
# Click on '''Addressing'''
# Click the box next to '''Directory Server''' and then choose '''Edit Directories'''
# Click 'Add'
# Put in Information listed above and click '''Okay'''
# From the drop down menu next to '''Edit Directories''' choose the new LDAP account

==Specifics for PC Users Using Thunderbird==

# Go to '''Tools''' --> '''Account Settings'''.
# In options, click on '''composition and addressing'''.
# Click on '''use a different [[LDAP]] server''' and click '''edit directories'''.
# There you will need to click "add" and put in the settings displayed in the picture.
# Also go to '''Tools''' --> '''Options''' and under the '''Composition''' tab check the '''Directory Server:''' box and select '''ldap.gac.edu'''

[[Image:Ldap.JPG|frame|LDAP settings]]
<div class="clear"> </div>

Safe mode

2014-03-20T20:03:56Z

Dyaste: /* Windows 8 */

'''Safe mode''' is a diagnostic mode used by computer [[operating systems]] to troubleshoot problems that cannot be fixed while running in normal mode. In safe mode, the operating system loads only the necessary (minimal) drivers and software so that other problems can be found and repaired.

'''Safe mode''' on a PC should be used when doing a full system virus scan using '''Windows Defender''', [[MalwareBytes]], or similar antivirus software, to ensure that the scan is most effective.

'''Safe mode''' is also useful for both Mac and PC if there is some type of hardware problem that causes the machine to not boot properly, or freeze during operation.

== How to boot in safe mode - Windows ==
To boot to safe mode with a [[Microsoft Windows]] machine tap or hold the '''F8''' key when the machine is starting up. This is during the screen that displays the computer maker. From there, you are sent to a menu that lists boot modes. The recommended safe mode configuration is with networking, as that allows for anti-virus programs to update before scanning and the user to search for help if necessary.

You can also boot to '''Safe Mode''' by using the [[msconfig]] utility.

===Windows XP/Vista/7===
# Click on the '''Start''' button and click on '''Run''' (XP) or type in the search field (7). Type '''msconfig''' and hit the '''enter''' key.
[[Image:safemode1.gif|right]]
# In Windows XP click on the '''BOOT.INI''' tab. In Vista/7 click on the '''Boot''' tab.
# Put a checkmark in the box labeled '''/SAFEBOOT''' (XP/Vista) or '''Safe boot''' (7). Then click '''OK'''.[[Image:safemode3.gif|500px]]
# A confirmation box will show up. Click '''Restart''' to reboot the computer into safe mode.
# After troubleshooting you will need to set '''msconfig''' back to the original configuration.

===Windows 8===
Use the System Configuration Tool (msconfig.exe)
*Open the system configuration tool
*Go to the Boot tab
*Go to Boot options section check the box that says "Safe boot." Then, click or tap OK.
*You will be informed that you need to restart you computer, do so.
*You will then restart into safe mode, to exit safe mode uncheck the "safe boot" box and restart again.

Use Shift + Restart
*Press the Power button at the Windows login screen in the Settings charm. Then, press and hold the Shift key on your keyboard and click restart.
*Windows asks you to choose an option. Press Troubleshoot.
*In the Troubleshoot screen, press Advanced Options.
*In Advanced Options, press Startup Settings.
*You are informed that you are about to restart, enabling safe mode, press restart.
*Once restarted you are given numerous options, chose safe mode or safe mode with networking. (F4 or F5)

If a computer is running slow, a newer F8 system may work
*While turning the computer and it starts to load, hold the shift key while tapping F8.
*Click the Troubleshoot icon.
*Click Advanced Options.
*Click Windows Startup options.
*Click Restart.
*Then click safe mode or safe mode with networking.

==How to boot in safe mode - Macintosh ==
Booting in Safe Mode for the Macintosh is available in OS 10.2 or later. To boot in Safe Mode, hold the '''shift''' key as the Macintosh is booting up.

{{Tech help}}

[[Category:Windows features]]

Residence hall printers

2014-01-21T17:19:12Z

Dyaste:

==Installing residence-hall lab printers on a Windows PC==

===Windows Vista/7/8===
*Click '''Start''' to open the start menu or start screen.
*In the search box or on Windows 8 just start typing on the start screen to bring up the search box, Enter '''\\printers.gustie.gac.edu'''.

[[File:~MyBitmap.png]]

*Now a list of printers will show up. Just double click the printer you want to install then wait for it to install.

[[Image:printingvista2.jpg]]

===Windows XP===
*Click '''Start >> Run'''.

[[Image:printingxp.jpg]]

*In the run box, Enter '''\\printers.gustie.gac.edu'''.
*Click '''OK'''.

[[File:Run XP.PNG]]

*Now a list of printers will show up. Just double click the printer you want to install then wait for it to install.

[[Image:printingxp3.jpg]]

===Troubleshooting===
====Error installing printer====
#Download and run the [https://greg.gac.edu/download/PC/printing/�鶹��ƵPrinters.exe �鶹��Ƶ Printers reset tool]
====Error code: 0x80070035====
'''Problem: After I type in \\printers.gustie.gac.edu and press enter, I receive the following message Error message "Windows cannot access //xxxxxxx error code: 0x80070035 the network path not found"'''

#If you are able to browse the web fine and this is Windows 7, This is most likely caused by an issue known to Microsoft. Please install the hotfix below to prevent it in the future:
##http://support.microsoft.com/kb/980486/
#We also need to remove all the '''Microsoft 6to4 adapters''' that have been installed already. This can be done manually or using devcon.
##Manually
###Start Menu->Right Click on Computer->Click Manage
###Open the Device Manager
###Select View->Show Hidden Devices
###Under Network Adapters, uninstall all the network adapters that say "Microsoft 6to4 Adapter"
##Download Devcon x32 or x64 depending on your machine type:
###Run devcon.exe in a command prompt as administrator
####devcon remove @ROOT\*6TO4MP\*
#Reboot your computer

====Black Pages when printing from Chrome PDF Viewer====
'''Problem: When printing from the latest version of Chrome's PDF viewer, your print jobs are all black.'''

This is a known bug in the latest version of Chrome.

'''Solution 1: ''' Save the document to your computer and web print option to print the docoment. The web print option is available on [https://print.gac.edu https://print.gac.edu]

'''Solution 2: ''' Save the document to your computer and use Acrobat Reader to print the PDF or open the PDF in Firefox to print the document.

'''If this is a Moodle document, please send this to helpline@gustavus.edu with the specific Course and PDF name so we can repair the PDF.'''

==Installing �鶹��Ƶ printers on a Macintosh==
===Mac OS X 10.5.8 and older===
To begin open System Preferences and navigate to the '''Print and Scan''' or '''Print and Fax''' preference pane and click to open it.

[[Image:Printandscan.png|525px|center]]

Next click the '''Plus''' sign in the bottom left portion of the preference pane to add a new printer.

[[Image:Addprinter.png|525px|center]]

Now control + click or right click on the grey area in the icon bar and click customize.

[[Image:Customize.png|525px|center]]

Click and drag the '''Advanced''' icon to the grey area in the icon bar.

[[Image:Advanceddrag.png|525px|center]]

Now click the newly added '''Advanced''' icon. It will begin to autosearch for printers. Be patient. When done auto searching change the '''Type:''' dropdown menu to '''Windows''' or '''Windows Printer via spoolss'''

[[Image:Windowsprinter.png|525px|center]]

Then type in the following: smb://gustavus:adolphus@printers.gustie.gac.edu/'''Olin124Printer'''
You can replace '''Olin124Printer''' with any printer queue in Papercut. Some of the printer queues are listed in the following wiki article:

[[List of printers in academic buildings]]

Change the name to something descriptive such as Olin 124 Printer
Location is optional though in some cases it can be handy.
Select the driver by clicking on the '''Use:''' dropdown menu.

[[Image:Printerinfo.png|525px|center]]

In the driver selection window you can type the model or series of printer to filter the drivers.

[[Image:Driverselect.png|525px|center]]

To complete the install click '''Add''' and select driver options. Almost all printers here have a duplex unit and at least 2 trays.

[[Image:Printeroptions.png|525px|center]]

'''Don't forget to print a test page!'''

===Mac OS X 10.6.8 and later===
Click the following link to download the �鶹��Ƶ printer installer.
[https://greg.gac.edu/download/mac/printing/GACPrinters.dmg Macintosh Printer Installer]

Once the file is downloaded, double click on it. Then locate the file on your desktop and double-click on it.

[[Image:Macprintersdesktop1.png|325px|center]]

Then double click on the GACPrinters application to open the installer.

[[Image:Macprintersopen.png|625px|center]]

Once the GACPrinters application is opened you will be presented with a window that looks like the image below. The area circled in red is the printer type navigation tab.

[[Image:Gacprinterswindow.png|625px|center]]

To install a printer simply click on the printer you'd like to install. If the printer is installed correctly the button should "ghost" out. The image below shows NoreliusLabPrinter successfully installed and "ghosted" out.

[[Image:Ghostedbutton.png|625px|center]]

If you get an error, it's most likely because you don't have the latest printer drivers. The error window looks like the image below.
If you receive this error you will be asked to be taken to either Apple's or HP's print driver page. From the driver page download and install the driver, then try re-open GACPrinters and try installing the printer again.

[[Image:Errorwindow.png|525px|center]]

===Checking printers and setting the default===
Now you can verify that your printers installed and set a default. From the Apple menu, select System Preferences and then click on the Print and Fax button. The following window will appear.

[[Image:MacPrinter8.png]]

If you want to set a default printer, simply click by Default Printer and select the printer you want to use. Once you've done this, you can close out the window and start printing.

[[Image:MacPrinter9.png]]

===Troubleshooting===

'''Problem: I can't get the installer downloaded. Instead a web page of garbled text is displayed.'''

Solution: Right-click the download link and choose ''Save File As'' or ''Save Linked File As'' depending on your browser. Save the downloaded file someplace accessible on your computer like the Desktop and proceed with the instructions.
This may mean your browser is not properly installed. This is most common with Mozilla Firefox. For more information about installing Mac OS X software refer to http://guides.macrumors.com/Installing_Applications_in_Mac_OS_X

'''Problem: The installer unexpectedly quits each time I try and run it. I am running Macintosh OS 10.5.x.'''

Solution: You will have to manually install the printers on your machine. Refer to the 10.5.8 section in the above article. Stop by the Technology Helpline for assistance.

'''Problem: I receive an error message: "Your system software should be updated to 10.5.8 or higher to properly utilize the new printers. Navigate to the Apple Menu / Software Update and follow the directions to update your software."'''

Solution: In order to properly utilize the printers at �鶹��Ƶ, you should ensure your operating system is up to date. You can check what version of the operating system you have by navigating to the '''Apple Menu / About This Mac'''. You should see Version 10.x.x.
For version 10.6.x navigate to the '''Apple Menu / Software Update''' to download all the free updates.
For a version prior to 10.6.8 you will need to contact the Technology Helpline at x6111 for alternative printing methods.

'''Problem: The printer I want to install is "ghosted" out. '''

Solution: Quit GACPrinters and relaunch GACPrinters.

'''Problem: "GACPrinters" can't be opened because it is from an unidentified developer.

This error indicates you have OSX 10.8 and your security settings need to be temporarily modified. Please go to System Preferences, Security and Privacy, General tab. Allow software to be installed from anywhere. After installing the printer, please move back to Mac App Store and identified developers.

[[Category:Policies]]
[[Category:Printing]]

User:Dyaste

2013-11-30T02:03:46Z

Dyaste: /* Four(but actually five) Fun Facts about Danielle */

[[File:picture25.jpg|400px|thumb|right]]

== Danielle Yaste ==

I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems and African Studies. I don't really know what I want to do with my life, still working that out but I want to go to Africa. I am a CF.

== Four(but actually six) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller [/gts/User:Hcoller]is one of my fav person.
*I have conditioning class with Kenny
*I have a nephew named Kohl, and he says hi.

User:Dyaste

2013-11-07T01:44:38Z

Dyaste: /* Danielle Yaste */

[[File:picture25.jpg|650px|thumb|center]]

== Danielle Yaste ==

I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems and African Studies. I don't really know what I want to do with my life, still working that out but I want to go to Africa. I am a CF.

== Four(but actually five) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller is my fav person.
*I have conditioning class with Kenny

User:Dyaste

2013-11-07T01:43:31Z

Dyaste: /* Danielle Yaste */

[[File:picture25.jpg|650px|thumb|center]]

== Danielle Yaste ==

I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems. I want to go to Africa. I am a CF.

== Four(but actually five) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller is my fav person.
*I have conditioning class with Kenny

User:Dyaste

2013-11-07T01:41:34Z

Dyaste: /* Danielle Yaste */

== Danielle Yaste ==

[[File:picture25.jpg|300px|thumb|left]]

I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems. I want to go to Africa. I am a CF.

== Four(but actually five) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller is my fav person.
*I have conditioning class with Kenny

User:Dyaste

2013-11-07T01:40:03Z

Dyaste: Created page with " == Danielle Yaste == File:picture25.jpg I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems. I..."

== Danielle Yaste ==

[[File:picture25.jpg]]

I am a second year at �鶹��Ƶ, I am pursuing a major in Sociology/Anthropology and minors in Geographic Information Systems. I want to go to Africa. I am a CF.

== Four(but actually five) Fun Facts about Danielle ==
*I don't know how to surf.
*I REALLY LOVE coffee.
*GTS is my seventh favorite place on campus.
*Haley Coller is my fav person.
*I have conditioning class with Kenny

File:Picture25.jpg

2013-11-07T01:35:03Z

Dyaste: