Technology Services Wiki - User contributions [en]

Hold for Authentication for Printers

2018-02-20T18:29:23Z

Bventry:

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication. These are the steps you can take to resolve this issue. 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 
If you are new to �鶹��Ƶ you may want to check your registration status and ensure that you are connected properly.

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:29:09Z

Bventry:

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication. These are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 
If you are new to �鶹��Ƶ you may want to check your registration status and ensure that you are connected properly.

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:28:44Z

Bventry: /* 1. Make sure you are connected to the network */

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 
If you are new to �鶹��Ƶ you may want to check your registration status and ensure that you are connected properly.

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:28:00Z

Bventry:

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:27:47Z

Bventry: /* 1. Make sure you are connected to the network */

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network === 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:27:40Z

Bventry:

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:26:56Z

Bventry: /* 1. Make sure you are connected to the network */

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network === 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:26:43Z

Bventry: /* 3. AD Fix */

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the Technology Helpline at 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:26:07Z

Bventry: /* 1. Make sure you are connected to the network */

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the helpline 507-933-6111

Hold for Authentication for Printers

2018-02-20T18:25:53Z

Bventry: Created page with "If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue ==..."

If you are attempting to print on to a �鶹��Ƶ printer and you are held at a prompt asking for authentication these are the steps you can take to resolve this issue 

=== 1. Make sure you are connected to the network ===
 
Make sure you are connected to the �鶹��Ƶ Secure network or connected to the network via Ethernet connection. 

=== 2. Keychain Error ===

If you have recently changed your password you may have an error with your key-chain folder. 

To have your keychain reset and set back in alignment you may visit this page. [[/gts/Macintosh_Keychain Macintosh Keychain]]

=== 3. AD Fix ===
If neither of the above strategies are able to resolve this issue it is possible that your machine will need to be rebound to the directory. "Active Directory Fix" Is the title of a program that rebinds your machine to the �鶹��Ƶ Domain. 

To start this process please contact the helpline 507-933-6111

Bventry

2018-02-20T17:43:38Z

Bventry: /* User:Bventry */

Bventry

2018-02-20T17:43:32Z

Bventry: /* Ben Ventry is a Music Major and a Philosophy Minor */

==User:Bventry==

Bventry

2018-02-20T17:43:22Z

Bventry:

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===
[[File:ben.jpg|600px|]]

Amazon Echo

2018-01-30T18:20:00Z

Bventry: /* Finding the MAC address */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the �鶹��Ƶ Secure Network. You must connect to the �鶹��Ƶ network. To register your echo on the �鶹��Ƶ network, obtain the echo's MAC address by following the steps below. Once you have the mac address, please contact GTS at 507-933-6111 or helpline@gac.edu and provide us with the MAC address so that we can assist with registration.

===Finding the MAC address===
1. In the Alexa app, open the left navigation panel and then select Settings.

2. Select your device and then select Update Wi-Fi. OR If you're adding a new device to your account, select Set up a new device instead.

3. To connect to a network, tap the network and follow the prompts on the screen. Select the �鶹��Ƶ Wi-Fi network.
You will find the MAC address by scrolling down to the bottom of the page.

Amazon Echo

2018-01-30T18:19:45Z

Bventry: /* Finding the MAC address */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the �鶹��Ƶ Secure Network. You must connect to the �鶹��Ƶ network. To register your echo on the �鶹��Ƶ network, obtain the echo's MAC address by following the steps below. Once you have the mac address, please contact GTS at 507-933-6111 or helpline@gac.edu and provide us with the MAC address so that we can assist with registration.

===Finding the MAC address===
1. In the Alexa app, open the left navigation panel and then select Settings.

2. Select your device and then select Update Wi-Fi. OR If you're adding a new device to your account, select Set up a new device instead.

3. To connect to a network, tap the network and follow the prompts on the screen. Select the �鶹��Ƶ Wi-Fi network. You will find the MAC address by scrolling down to the bottom of the page.

Amazon Echo

2018-01-30T18:19:25Z

Bventry: /* Finding the MAC address */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the �鶹��Ƶ Secure Network. You must connect to the �鶹��Ƶ network. To register your echo on the �鶹��Ƶ network, obtain the echo's MAC address by following the steps below. Once you have the mac address, please contact GTS at 507-933-6111 or helpline@gac.edu and provide us with the MAC address so that we can assist with registration.

===Finding the MAC address===
1. In the Alexa app, open the left navigation panel and then select Settings.

2. Select your device and then select Update Wi-Fi. OR If you're adding a new device to your account, select Set up a new device instead.

3. To connect to a network, tap the network and follow the prompts on the screen. Select the �鶹��Ƶ Wi-Fi network.

4. You will find the MAC address by scrolling down to the bottom of the page.

Amazon Echo

2018-01-30T18:18:33Z

Bventry: /* Finding the MAC address */

The Amazon Echo is a wireless speaker and voice controlled computer manufactured by Amazon.com.

==How to register on the �鶹��Ƶ Network==
This device will not work on the �鶹��Ƶ Secure Network. You must connect to the �鶹��Ƶ network. To register your echo on the �鶹��Ƶ network, obtain the echo's MAC address by following the steps below. Once you have the mac address, please contact GTS at 507-933-6111 or helpline@gac.edu and provide us with the MAC address so that we can assist with registration.

===Finding the MAC address===
1. In the Alexa app, open the left navigation panel and then select Settings.

2. Select your device and then select Update Wi-Fi. OR If you're adding a new device to your account, select Set up a new device instead.

3 To connect to a network, tap the network and follow the prompts on the screen. Select the �鶹��Ƶ Wi-Fi network.

4. You will find the MAC address by scrolling down to the bottom of the page.

Workstation - Mac

2017-06-23T20:17:23Z

Bventry: /* Step Four: Check User Account */

===New Workstation Cascade===
{{ImagingQuickLinks}}
====Cascade Checklist====
Checklist created to help with the cascade process.
*[[media:Macintosh Cascade Checklist 2017.pdf | Checklist for Macintosh Cascade]]

====Step One: Image Mac====
#Plug the computer into the Network.
#Make sure there are no old registrations in gReg.
#Make sure your machine is in gReg and named properly.
#Email the serial number and hostname of Mac to Dan Z. so the Mac can be added to the Workstation group.
#Boot the computer while holding the '''N''' key. This will boot the computer off the network If using the '''N''' key does not work use keys '''Option + N'''.
#The '''DeployStudio''' screen will load.
#Enter your �鶹��Ƶ username and password and click login.
#Select the desired computer image from the list of images (i.e. ''ElCapitanMunki2_Emp'').
#Press the play button.
#Machine will reboot when finished.

====Step Two: Setup User Account====
#Login with the username: '''admin''' and the '''2016-2017 image''' password.
#Use the Users & Groups System Preference pane to create local users.
#Create a temporary password and inform the supervisor of the password so that they can change it.

====Step Three: Transfer Data====
#Data transfer is not always necessary on a student workstation.
#Ask supervisor of student workstation if data needs to be moved.
#Manually transfer data from the old users home folders.

====Step Four: Check User Account====
#Login using the users username and the temporary password.
#Open Managed Software Center.
#Install any printers the user may need.
#Check for any additional updates and install them using Managed Software Center.

====Step Five: Universal Cascade Letter====
Customize (replace the items in bold italic that are placeholders) and print a [[Universal Cascade Letter]] for each user user.

====Troubleshooting====
'''Q: The Mac is stuck on the �鶹��Ƶ background and I can't move the mouse - what should I do?'''

A: Sometimes the Macs get stuck on the DeployStudio image screen. Power off the Mac by pressing and holding the power button and then turn it back on. The image process should resume.

'''Q: The Mac is asking me to choose my language and create a user - what should I do?'''

A: The Mac didn't image properly. Re-image this machine.

'''Q: GACAssistant3 says this Mac's gReg name is hpotter/0m/nothing - what should I do?

A: Double check the registration in gReg for this machine. Delete any registrations that have invalid names and re-image this Mac.

'''Q: I get an error when I try to create an user account - what should I do?'''

A: Double check that you are entering the correct �鶹��Ƶ username. An invalid username will not work.

'''Q: The printer I want to install isn't listed in Managed Software Center - what should I do?'''

A: Managed Software Center only has printers that are on the "new" printing system. You may need to refer to the printer fleet list and install it using its hostname or IP address.

'''Q: After syncing the users password the user still cannot login with their �鶹��Ƶ username and password. The temporary domain password still works. What should I do?'''

A: This Mac isn't bound to Active Directory, the software that lets users log in with their �鶹��Ƶ account. Connect to Macsoft, open the Tools folder, and run the ADFix.app tool. Reboot the Mac and try logging in again.

Bventry

2017-03-16T17:27:50Z

Bventry:

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===
[[File:ben.jpg|600px|]]

===Five Facts about Ben===
'''He loves video games and is passionate about the esports scene'''

'''He loves working together with others to achieve a common goal'''

'''Family is a big priority for him'''

'''Music has always been a part of my life'''

'''He adores dogs and has 2 puppies he gets to see all the time'''
[[File:eva.jpg|200px|thumb|left]]
[[File:murdoch.jpg|250px|thumb|right]]

File:Ben.jpg

2017-03-16T17:24:39Z

Bventry:

File:Murdoch.jpg

2017-03-16T17:24:14Z

Bventry: Bventry uploaded a new version of "File:Murdoch.jpg"

File:Murdoch.jpg

2017-03-16T17:23:36Z

Bventry: Bventry uploaded a new version of "File:Murdoch.jpg"

Bventry

2017-03-16T17:21:50Z

Bventry:

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===
[[File:ben.jpg]]

===Five Facts about Ben===
'''He loves video games and is passionate about the esports scene'''

'''He loves working together with others to achieve a common goal'''

'''Family is a big priority for him'''

'''He adores dogs and has 2 puppies he gets to see all the time'''
[[File:eva.jpg|200px|thumb|left]]
[[File:murdoch.jpg|200px|thumb|middle]]

Bventry

2017-03-16T17:19:50Z

Bventry:

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===

===Five Facts about Ben===
'''He loves video games and is passionate about the esports scene'''

'''He loves working together with others to achieve a common goal'''

'''Family is a big priority for him'''

'''He adores dogs and has 2 puppies he gets to see all the time'''
[[File:eva.jpg|200px|thumb|left]]
[[File:murdoch.jpg|200px|thumb|middle]]

Bventry

2017-03-16T17:16:55Z

Bventry:

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===

===Five Facts about Ben===
'''He loves video games and is passionate about the esports scene'''

'''He loves working together with others to achieve a common goal'''

'''Family is a big priority for him'''

'''He adores dogs and has 3 puppies he gets to see all the time'''
[[File:eva.jpg|200px|thumb|left]]
[[File:murdoch.jpg|200px|thumb|left]]

Bventry

2017-03-16T17:14:54Z

Bventry: Created page with "==User:Bventry== ===Ben Ventry is a Music Major and a Philosophy Minor=== ===Five Facts about Ben=== '''He loves video games and is passionate about the esports scene''' '..."

==User:Bventry==
===Ben Ventry is a Music Major and a Philosophy Minor===

===Five Facts about Ben===
'''He loves video games and is passionate about the esports scene'''

'''He loves working together with others to achieve a common goal'''

'''Family is a big priority for him'''

'''He adores dogs and has 3 puppies he gets to see all the time'''
[[File:eva.jpg]][[File:murdoch.png|200px|thumb|left]]

File:Murdoch.jpg

2017-03-16T17:12:16Z

Bventry: Bventry uploaded a new version of "File:Murdoch.jpg"

File:Murdoch.jpg

2017-03-16T17:12:04Z

Bventry: Bventry uploaded a new version of "File:Murdoch.jpg"

File:Murdoch.jpg

2017-03-16T17:00:02Z

Bventry:

File:Eva.jpg

2017-03-16T16:58:06Z

Bventry: